Jun 2023 – Mar 2024 · 9 mos · Redmond, Washington, United States · Hybrid

• Led a cross-functional team to enhance the security of the gaming development experience at the company. The project included the implementation of IAM, MFA, and advanced API security protocols.
• Collaborated with IT, Development, and Security teams to design and integrate robust IAM solutions like Azure Active Directory or Google's Cloud Identity, improving identity verification and access control.
• Strengthened account security by incorporating MFA tools like Duo Security, enhancing protection against unauthorized access.
• Upgraded API security by implementing Apigee API Gateway, OAuth 2.0, OpenID Connect, and OpenSSL. The enhanced API security framework improved secure data exchange, bolstering trust among game developers.
• Utilized automated testing tools like Postman and SIEM systems like LogRhythm to test, analyze and improve the proposed security measures continually.
• Successfully coordinated the deployment of the new security infrastructure, starting with a subset of users and gradually expanding to all users.
• Conducted training sessions for game developers and maintained detailed documentation via Confluence, ensuring the seamless adaptation to the new security measures.
• Employed project tracking and management tools like Jira and Slack, boosting team communication and the ability to meet project milestones.
• Consistently monitored and updated security measures with tools like Splunk and Datadog to adapt to evolving security threats, maintaining an optimal level of protection.
• The project enhanced security for developer accounts and improved API security, leading to increased engagement and satisfaction among game developers.

Jul 2020 – May 2023 · 2 yrs 10 mos · United States

• Lead cross-functional delivery teams to frequently deliver valuable, working software by adhering to lean-agile values and principles with Scrum, Kanban and XP practices
• Worked to provide continuous improvement for product development lifecycle, realizing 50% increase in Sprint velocity over 6 months duration.
• Coaching efforts led to a decrease of 25% in dev cycle time, significantly shortening feedback loops and delivering value to customer more frequently.
• Track and maintain team KPI’s (Cycle Time, throughput, defect rate, impediments, CFDC Chart) using Jira and Excel to help drive process and team improvement Successfully led multiple iterations related to returns of a large-scale platform transition project. The returns-based changes were responsible for generating greater than $50M in corporate savings.
• Successfully led the evolution of the Walmart.com return experience to being recognized as a leader in field of customer satisfaction and vendor chargeback capture.
• Launched e-Receipts functionality in 150 stores (eventually used for Scan N Go, Savings Catcher)
• Increased docker adoption for ease in deployment and testing by 50%.
• Worked with developers to standardize development pipelines and release structure, reducing broken build by 20%

Jan 2018 – Dec 2019 · 1 yr 11 mos · United States

• Facilitated Agile ceremonies (Sprint Planning, Review sessions, and stand-up meetings) for scrum team doing development and support
• Delivered complex system design work for SAP and Azure cloud integration with extended partner support
• Delivered SAP BPC 11 Implementation, Modelling with AO. Collaborate with SMEs, Tech Archs, SA and Dev
• Defined product backlog and created precise User Stories for the dev. Ran background grooming sessions.
• Used VSO for background grooming, creating Sprints, tracking items during meetings, and reviewing Sprints.
• Oversaw and implemented improvements to development services (Jenkins, Gitlab, Nexus, and SonarQube) for faster systems deployments and recovery
• SAP Success Factors supported and daily triage. Increased Sprint velocity up to 30% from PI to PI
• Strictly maintains the acceptance criteria and high-quality standards.

Jan 2016 – Dec 2017 · 1 yr 11 mos · United States

• Lead a cross functional agile team to facilitate cyber security initiatives and continuous process improvements across various platforms, such as databases, servers, network, virtualization platforms etc
• Planning for Change Request Deployment. Make tough calls on scoping / de-scoping of requirements
• Managed the delivery of several Quick Fix Engineering (QFE) bundles to deliver new features and fixes into the live ad delivery engine. I also delivered several process improvement initiatives.
• Automated manual software deployments netting a 60% reduction in deployment times to AWS production environments. Increased deployment frequency across the release pipeline.
• Lead the engineering team for API service development to create end points for all entities.
• Power BI Report creation, workforce planning and HR Analytics. Reduced average tickets from 2200 to 200 in 6 months

Jan 2015 – Dec 2015 · 11 mos · United States

• Successfully delivered $15m Telecom Releases on time, under budget and with minimal defects (12 projects).
• Managed, tracks and coordinates gathering of Application Level of Effort (LOE) estimates from the IT dev team
• Maintained deployment and cutover plans for multiple complex IT projects with Agile methodology.
• Assisted development team in creating development artifacts as defined by SEP (Software Engineering Process) and partners with implementation of established process. Adobe AEM (content management software) implemented.
• At the end of the project complex integration of mobile and non-mobile platform was delivered across the enterprise level system. Got Board/CIO recognition for the achievement.
• Netcracker 9.0 software implementation and upgrade were delivered.

Mar 2012 – Dec 2014 · 2 yrs 9 mos · Canada

• Worked with AWS cloud team in payment and security area. Delivered solution in time and helped fixing production issues.

Apr 2010 – Mar 2012 · 1 yr 11 mos · Canada

• Worked as an Engineering Manager with end-to-end Product Engineering ownership for a suite of Products for clients in the Telecom and Consumer Retail domain. Key achievements include:
• Leading a team of engineers to successfully deliver Mobile apps for one of the largest Telecom companies in Canada
• Setup a dedicated product development team in Mysore, India for a large bank based in Canada
• Responsible for a portfolio of clients for Infosys which included Business Planning & Forecasting, Prospecting for new business areas, lead large proposals and manage contracting & agreements (SOWs) with the client stakeholders, Maintain profitability and operating margins of the portfolio.