Krishna singh

Operations Associate

Varanasi, Uttar Pradesh, India9 yrs 5 mos experience

Key Highlights

Expert in multi-store operations management.
Proven track record in lead generation and customer satisfaction.
Skilled in process optimization and team management.

Stackforce AI infers this person is a Retail and Logistics Operations Manager with a focus on process optimization.

Contact

Skills

Core Skills

Multi-store OperationsLogistics ManagementStore ManagementCustomer SatisfactionLead GenerationSales ManagementTeam ManagementSalesQuality Control

Other Skills

Inventory ManagementOperational AuditsTeam MotivationTeam CoordinationNew Store OpeningsProcess ImprovementNew Store SetupCustomer Relationship Management (CRM)CommunicationData AnalysisOnline ResearchEmail CampaigningSocial Media AnalysisTeam LeadershipPerformance Reviews

About

As a Store Manager at Blinkit Commerce until December 2025, I managed comprehensive dark store operations, including inbound logistics, inventory management, and last-mile coordination to facilitate efficient 10–15-minute deliveries. My work focused on adhering to strict SOPs, implementing FIFO, and conducting regular AUDIT operations to ensure accuracy and operational excellence. With over two years of professional experience, I bring expertise in multi-store operations, high-performance team management, and lead generation. Driven by a commitment to process optimization and adherence to industry standards, I aim to contribute to seamless operations in the retail and logistics sectors, fostering customer satisfaction and sustainable growth.

Experience

9 yrs 5 mos

Total Experience

1 yr 5 mos

Average Tenure

Current Experience

Blinkit quick commerce

Store Manager

Feb 2025 – Dec 2025 · 10 mos

Managed end-to-end Dark store operations including inbound, inventory, last-mile coordination, and ensuring strict adherence to SOPs for 10/15-minute delivery. Manage all F&V and dark store inventory. Manage the dark store, we will correct HOT, MID, MULTI Rack And will properly follow FIFO and AUDIT Operations for SOPs.

Multi-Store OperationsInventory ManagementLogistics ManagementOperational Audits

Blinkit commerce pvt ltd

Store Manager

Feb 2025 – Dec 2025 · 10 mos · Varanasi · On-site

I'm Store Manager At Blinkit Dark Store Lanka Varanasi From Marchant Side

Customer SatisfactionTeam MotivationTeam CoordinationNew Store OpeningsStore ManagementProcess Improvement+7

Adios e learning

Business Development Intern

Aug 2023 – Feb 2024 · 6 mos

Collaborated with cross-functional teams, including marketing and instructional designers, to align business development strategies with promotional campaigns and product enhancements, thereby improving overall customer engagement and satisfaction rates. Generated a robust pipeline of qualified leads for the sales team through diverse prospecting methodologies, including targeted online research, social media engagement, and email campaigns, consistently sourcing over new prospects weekly. This proactive lead generation effort was crucial in expanding the potential customer base for Adios e Learning's diverse portfolio of educational offerings.

Lead GenerationOnline ResearchEmail CampaigningSocial Media Analysis

Home credit india

Area Manager

Jul 2019 – Jan 2022 · 2 yrs 6 mos

Drove significant revenue generation and business expansion across [Number] branches/locations within the region. Achieved growth in loan disbursals/sales by implementing targeted sales strategies and promotional programs. Coordinated annual/monthly sales objectives with company business plans and executed multi-location operational strategies. Implemented training programs and performance incentives to boost team competency and sales productivity.

Sales ManagementTeam LeadershipPerformance ReviewsTraining Programs

Call to connect india pvt ltd

Team Lead

Jun 2016 – Apr 2019 · 2 yrs 10 mos

Supervised and mentored a team of [Number] agents, conducting regular one-on-ones, performance reviews, and side-by-side call monitoring to improve skills. Developed and implemented training programs, reducing new hire ramp-up time by and improving overall team proficiency. Fostered a positive team environment, leading to higher engagement and reduced agent attrition. Managed daily operations, including scheduling, roster management, and adherence to Service Level Agreements (SLAs).

Team ManagementPerformance ReviewsCall MonitoringTraining Programs

Bharat matrimony india pvt ltd

Telesales Specialist

Mar 2015 – Apr 2016 · 1 yr 1 mo

Engaged prospective clients through outbound calls from assigned leads, effectively explaining product features, detailed usage, and value propositions of Bharat Matrimony's paid membership packages. Built immediate trust and rapport with customers by employing active listening and empathy to understand sensitive matrimonial requirements, thereby facilitating personalized product recommendations. Managed the end-to-end sales cycle, including lead follow-up, objection handling, negotiation, and closing sales over the phone.

SalesCustomer Relationship Management (CRM)Negotiation

Samitha complex & paresh garments

Q. C.

Jun 2013 – Feb 2015 · 1 yr 8 mos

Dedicated Garment QC professional skilled in setting quality standards, conducting in-line/final inspections, Troubleshooting production issues, and maintaining detailed records. Committed to delivering right-first-time quality. Worked well independently and on a team to solve problems. Worked in accordance with company values to achieve future goals.

Quality ControlTroubleshootingRecord Keeping