Dipankar Pradhan — Operations Associate
Result-driven professional with comprehensive experience in the whole gamut of Operations, Revenue, Client Servicing, Business Excellence, Team Management, and Performance Management. A proactive planner with excellent abilities in devising product strategies, and developing effective processes, and operational workflows. Known for exceeding established goals and objectives. Proven ability to successfully analyze an organization's critical business requirements, and identify deficiencies and potential opportunities. Possesses good communication, interpersonal, intuitive, analytical, organizational, problem-solving, and leadership skills. Energetic and self-motivated team player/builder. Exhibits excellent oral and written communication skills in the local language. over 17 years of extensive experience in providing quality service to B2B and B2C sectors, meeting continuous internal and customer needs. Demonstrates expertise in team building and performance optimization, Places strong emphasis on factors optimization, trade compliance, and cost avoidance. Managing Retail Operations, Channel Management, Product Promotions, and Team Management. Currently holds the position of Associate Vice President at a reputed company, where responsibilities include creating brand awareness in the market to boost sales volume. Proficient in handling Franchisee Partners, Also experienced in Business Development Initiatives and formulation of retail and marketing strategies. An Out-of-The-Box Thinker with a proven record of accomplishment in increasing revenue, streamlining workflow, and creating a team work culture to enhance profitability. As a City Manager, developed strong Retail Expansion, Business Development Growth, LMD, and Supply Chain skills. Additionally, gained extensive experience in Business Development and Growth: Business Development Analyze business potential, conceptualize, and execute strategies to drive sales, augment turnover, and achieve desired targets. Monitor competitor activities and devise effective countermeasures. Identify, qualify, and pursue business opportunities through market surveys and mapping as per targeted plans as well as through lead generation. Key Management Initiate and develop relationships with key decision-makers in Corporates for business development. Assess requirements and conduct negotiations for delivering need-based products to Key Clients. Ensure speedy resolution of queries and grievances to maximize client satisfaction levels. Maintain excellent relations with clients to generate avenues for further business.
Stackforce AI infers this person is a Retail Operations and Business Development expert with extensive experience in E-Commerce and Franchise Management.
Location: Delhi, Delhi, India
Experience: 20 yrs 5 mos
Skills
- Operations Management
- Business Development
- Supply Chain Operations
- Performance Management
- Channel Management
- E-commerce Marketing
- Customer Satisfaction
- Sales Growth
- Franchise Management
- Brand Development
- Marketing
Career Highlights
- Over 17 years of experience in operations and business development.
- Proven track record in increasing revenue and streamlining workflows.
- Expertise in managing retail operations and franchisee partnerships.
Work Experience
Tata 1mg
Heading East India Operations (8 yrs 5 mos)
Emami Ltd
Senior Manager Business Operations (2 yrs)
sastasundar.com
Associate Vice President (9 mos)
Emami Frankross Limited
Operation Manager (9 yrs 3 mos)
Education
Master of Business Administration - MBA at University of Calcutta
Master of Business Administration (M.B.A.) at West Bengal University of Technology, Kolkata