Sushant Barthwal

CEO

Bengaluru, Karnataka, India7 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in customer-centric business strategies.
Proven track record in market research and analysis.
Strong background in stakeholder management.

Stackforce AI infers this person is a Fintech professional with expertise in customer engagement and market research.

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Skills

Core Skills

Market Research

Other Skills

Stakeholder managementStatistical Data AnalysisGo-to-Market StrategyMarketing Communications PlanningLead GenerationContent StrategySales EnablementProgram ManagementVendor managementExcelPower PointQualtrics

About

Professionally, I am passionate about solving problems. I can talk about customer obsession at length. I like discussing businesses and their models whose moat is customer-centricity. On a personal front, I am a long-distance running enthusiast who is always available for a good, long, tiring run!

Experience

7 yrs

Total Experience

3 yrs 6 mos

Average Tenure

4 yrs 3 mos

Current Experience

Bosch global software technologies

2 roles

Lead - Industry Relations and External Engagements

Promoted

Jun 2025 – Present · 1 yr · Bengaluru, Karnataka, India · On-site

Assistant Marketing Manager

Mar 2022 – Jun 2025 · 3 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Market ResearchStakeholder management

Sbi mutual fund

Live project

Sep 2021 – Dec 2021 · 3 mos · Mumbai, Maharashtra, India · On-site

o Performed market research and analysis to find business development opportunities and developed customer persona for
Generation Z and millennials
o Created brand perception model for SBI mutual fund to help them gauge their brand standing amongst Generation Z and
millennials
o Gave recommendations on how to reach Generation Z and millennials to fulfill their investing needs

Market ResearchStatistical Data Analysis

Vodafone idea limited

Summer Intern

Apr 2021 – Jun 2021 · 2 mos · On-site

Digital customer experience design and benchmarking of digital assets
o Developed a Digital Customer Experience (DCX) Framework using design thinking approach
o Leveraging DCX framework and Vodafone Idea’s enterprise customer journey framework, documented persona specific
enterprise customers’ digital journey for Cloud Store Marketplace
o Gave recommendations to enhance digital experience for enterprise customers on Cloud Store Marketplace
o Performed competitor analysis to classify each of the proposed recommendations as ‘must have’ or ‘good to have’
o Developed an Enterprise Digital Playbook to standardize the digital customer experience offering across Vodafone Idea’s portfolio of 48 and growing digital assets
o Received a Pre Placement Offer (PPO)

Ey

3 roles

Associate Consultant

Nov 2019 – Jun 2020 · 7 mos · Gurugram, Haryana, India · On-site

o Performed account management activities such as budgeting and resource mapping in coordination with the resource management team

Senior Business Analyst

Nov 2018 – Oct 2019 · 11 mos · Gurugram, Haryana, India · On-site

o Performed risk-based audits to provide reasonable assurance around financial misstatement
o Gained expertise in engagements involving System and Organization Control (SOC) report review

Business Analyst

Jul 2017 – Oct 2018 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

o Performed validation testing of IT General, Application, and business controls
o Identified areas of process improvements and provided remedy defects for multiple clients
o Analyzed the risks associated for each client’s IT system and determined controls for mitigation