Nakul Chauhan — Program Manager
I don’t just manage execution—I build the operational infrastructure that allows global organizations to scale rapidly while protecting delivery velocity under extreme pressure. My approach was forged during 10 years in the Indian Navy, commanding teams of up to 400 in high-stakes environments where "operational risk" meant a national security incident. That experience taught me how to architect unified governance frameworks, manage cross-border complexities, and maintain absolute strategic clarity when timelines are non-negotiable. When I transitioned to enterprise technology, I applied this high-reliability operational mindset to scale complex systems: - ServiceNow: Built the global GTM operational intake model from scratch. Synthesized and governed 190+ concurrent initiatives across three global regions, anchoring delivery with 10 TPMs and 20 Team Leads. Achieved a 95%+ on-time delivery rate, drove a 25% productivity gain in Sales Operations via automated process redesign, and pioneered predictive, AI-integrated risk management models. - Ecolibrium: Directed large-scale IoT analytics infrastructure rollouts across 51 major enterprise sites (including JLL, British Telecom, and HNIGL), establishing repeatable operational playbooks that eliminated post-launch friction and ensured self-sustaining local operations. I specialize in entering volatile, fragmented, or scaling environments—such as rapid regional expansions—and establishing the clear accountability models, predictive risk gates, and escalation paths required to protect the core roadmap. Core Competencies: Operational Excellence & Strategy | Unified Governance Frameworks | Cross-Border & Regional Expansion | Predictive Risk Mitigation | Joint-Venture & Stakeholder Management | Scaled Technology Deployment. Currently focused on driving operational leadership, regional scale, and global delivery functions.
Stackforce AI infers this person is a SaaS and IoT operations leader with a strong focus on governance and risk management.
Location: Bengaluru, Karnataka, India
Experience: 12 yrs 10 mos
Skills
- Program Management
- Operational Excellence
- Project Management
- Leadership
Career Highlights
- Achieved 95%+ on-time delivery rate across global initiatives.
- Led large-scale IoT projects improving client energy efficiency.
- Developed governance frameworks reducing operational risks.
Work Experience
ServiceNow
Program Manager - SaaS & Digital Transformation (1 yr 11 mos)
Ecolibrium
Project Delivery Manager (11 mos)
Indian Navy
Engineering & Operations Officer (10 yrs)
Education
PGDM in Operations Management at SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
NBCD specialist at NBCD School Lonavala
Bachelor of Technology at Uttarakhand Technical University
at The Air Force School (TAFS), Subroto Park
Master of Business Administration at NMIMS CDOE