Bhrigu Khanna — CEO
With 18+ years across GCC/GBS buildouts, large-scale transitions, and digital transformation, I specialise in standing up and scaling global capability centers — from strategy and location selection through to steady-state governance and continuous improvement. At Genpact, as Chief of Staff for the Data, Tech & AI business unit, I lead P&L management, program governance, transitions, and strategic initiatives across a multi-geography delivery footprint. Earlier, lead Intelligent Automation and 3rd party deployment programs, I delivered end-to-end program management for strategic global clients across F&A, Tech Services, and BFS — managing everything from pre-sales solutioning and incumbent transitions to digital and AI-led transformation. At Accenture, I drove enterprise-wide business transformation programs, leading cross-functional governance, capacity planning, and balanced scorecard frameworks across multiple lines of business. My GCC toolkit: greenfield and brownfield center setup · offshore governance & HQ stakeholder management · lift-and-shift and incumbent transitions · intelligent automation and AI program delivery · PMO, change management, and pre-sales solutioning. I bring a builder's mindset — I invest in people, build committed teams, and create the operational foundations that allow centers to scale sustainably.
Stackforce AI infers this person is a leader in digital transformation and operational excellence within the B2B services sector.
Location: Delhi, Delhi, India
Experience: 19 yrs 9 mos
Skills
- Program Governance
- Transition Management
- Business Transformation
- Leadership Governance
- Intelligent Automation
- Change Management
- Governance
- Operational Support
- Business Analysis
- Project Management
- Business Consulting
Career Highlights
- 18+ years in GCC/GBS buildouts and digital transformation.
- Led strategic initiatives across multi-geography delivery footprint.
- Expert in intelligent automation and program management.
Work Experience
Genpact
Chief of Staff & Head of Transitions - Data Tech and AI (7 mos)
Chief of Staff - Data, Tech and AI (1 yr 8 mos)
Vice President (3 mos)
Career Break
Full-time parenting (2 mos)
Accenture
Vice President - Business Transformation (2 yrs 4 mos)
GENPACT
Transitions || Digital Delivery & Program Leader || CAO Intelligent Automation (6 yrs 2 mos)
Citibank India
AVP - Transitions || Change Management || Data Privacy (2 yrs)
Deutsche Bank
Office of Global Finance CAO (1 yr 7 mos)
Cognizant Technology Solutions
Senior Business Analyst - Test Data CoE (7 mos)
TCS e-Serve International Ltd.
Business Relationship and Transition Manager (BFS and Horizontal Services) (5 yrs 2 mos)
Education
MBA at SCMHRD
Bachelor of Commerce (B.Com.) at Symbiosis International Educational Centre
