Sumit Sharan

Business Development Executive

Bengaluru, Karnataka, India8 yrs 5 mos experience

Key Highlights

Achieved 110% of annual revenue targets through account expansion.
Led a 20-member revenue team delivering ₹15-20 Cr annual ARR.
Improved client retention through proactive engagement and insights.

Stackforce AI infers this person is a SaaS and EdTech sales leader with a strong focus on customer success and revenue growth.

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Skills

Core Skills

Customer SuccessAccount ManagementBusiness DevelopmentProduct AdoptionSales Management

Other Skills

Business StrategyBusiness-to-Business (B2B)Customer Experience ManagementOnline Lead GenerationCustomer EngagementSales StrategySales ProcessesSales LeadershipLeadershipCustomer Relationship Management (CRM)Sales PlanningMarket ResearchMarket AnalysisCustomer SatisfactionCustomer Follow-Up

About

8+ years of experience managing enterprise and SMB accounts across SaaS, EdTech, and digital platforms. Experienced in driving product adoption, running QBRs, conducting weekly customer check-ins, and generating expansion revenue from existing clients. Proven ability to manage the entire customer lifecycle including onboarding, engagement, retention, renewals, and upselling aligned with CSM revenue targets. Strong track record of building long-term client relationships and improving retention through usage-based (pay-as-per-usage) and value-driven engagement models.

Experience

8 yrs 5 mos

Total Experience

Average Tenure

Current Experience

Tribes communication

Senior Manager

May 2023 – Present · 3 yrs 1 mo · Gurugram · On-site

Manage 15+ enterprise and mid-market client accounts, owning the full lifecycle
from onboarding to retention and growth.
Conduct weekly client check-ins and Quarterly Business Reviews (QBRs) to analyse
campaign performance and identify growth opportunities.
Achieved 110% of annual revenue targets (₹75L) through account expansion and
repeat business.
Generated ₹55L revenue within 6 months by driving upsell opportunities and new
revenue from existing clients.
Improved client retention through proactive engagement, performance insights,
and structured reporting

Business StrategyBusiness-to-Business (B2B)Customer SuccessAccount Management

Unacademy

Business Development Manager

Apr 2022 – Mar 2023 · 11 mos · Bengaluru · On-site

Managed onboarding and growth strategy for educator partners on the platform,
ensuring strong product adoption.
Conducted account review calls to evaluate performance and identify revenue
expansion opportunities.
Led a 20-member revenue team managing ₹1.2 Cr monthly targets and delivering
₹15-20 Cr annual ARR.
Introduced flexible pricing and payment structures similar to pay-as-per-usage
models improving conversions

Sales ManagementOnline Lead GenerationBusiness DevelopmentProduct Adoption

Great learning

Sales Manager

Jul 2021 – Jan 2022 · 6 mos · Bengaluru

Managed the customer lifecycle for premium learning programs priced ₹2.5-6L.
Ensured strong engagement and retention through regular follow-ups and support
coordination.
Led a 15-member team achieving 90-100% target attainment consistently.

Sales ProcessesSales LeadershipCustomer SuccessSales Management

Indiamart intermesh limited

Branch Manager

Jun 2019 – May 2021 · 1 yr 11 mos · Bengaluru

Managed a large portfolio of SMB clients using IndiaMART's SaaS marketplace
platform.
Conducted account reviews and QBR-style discussions with key accounts to
improve ROI.
Delivered 180% branch revenue growth generating ₹8-10 Cr ARR through renewals
and upselling premium subscriptions.
Scaled branch operations from 9 to 30+ team members while improving branch
ranking to Top 5 PAN-India

LeadershipSales ProcessesSales ManagementAccount Management

Byju's (think & learn pvt. ltd.)

2 roles

Sr. Business Development Associate

Promoted

Aug 2018 – Jun 2019 · 10 mos · Bangalore

● Responsible for the revenue generation and achieving sales target
● Among the core team member responsible for establishing market in Bangalore, Chennai,
Coimbatore, Pune, Delhi, Mumbai and Goa through competitor research
● Overachieved the expected revenue through lead campaigning
● Training new BDAs and taking them through On Job Training
● Helping the BDAs understand their calibre and motivate them to come up with their own
innovative ideas to close the sale
● Handling all the escalations mostly through mentoring in order to retain the leads

Sales ProcessesSales PlanningBusiness DevelopmentSales Management

Business Development Associate

May 2017 – Jul 2018 · 1 yr 2 mos · Bangalore

● To develop business by selling the various products of BYJU’S such as online classes for GRE, GMAT, IAS, and UPSC through phone calls.
● Meet college placement heads to develop the business and then give seminars to students in colleges and to counsel them for their higher studies based on their interest.
● Checking On Different Sources Of Leads and its Quality, i.e. Learning app, website, Facebook and direct traffic.
● Training new joiners on GRE products and services. Responsible for taking and clearing the pitch for their conversion.
● Responsible for my buddy’s conversion and revenue generation.
● Visiting different engineering colleges of Bangalore and generating revenue by pitching products
like GRE, GMAT, CAT and UPSC.
● Generate revenue through home demos, Centre visits and parent counselling (consultative selling)

Market Analysis