Taruna Ahuja

Operations Associate

Nasik, Maharashtra, India13 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 7 years of experience in Linux server management.
Expert in website and server migrations with minimal downtime.
Strong focus on customer satisfaction and technical support.

Stackforce AI infers this person is a Technical Support Engineer specializing in Linux hosting and server management.

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Skills

Core Skills

Technical SupportServer Administration

Other Skills

WordPresscPanelServer AdminMigration ManagementLinux ServerEmail MigrationProactive MonitoringMission Critical EnvironmentsSenior AdministrationDedicated MicrosResource OptimizationServer ConfigurationMonitoring PerformanceDatabase TriggersP&L Management

Experience

13 yrs 3 mos

Total Experience

3 yrs

Average Tenure

6 yrs 6 mos

Current Experience

Geeks solutions

Technical Support Engineer

Dec 2019 – Present · 6 yrs 6 mos

Managed customer tickets and provided solutions for hosting-related issues, including website/server migrations, DNS changes, email problems, and performance failures. Performed server and website migrations using cPanel, Plesk, and manual methods, ensuring minimal downtime and seamless transitions. Delivered real-time chat support, troubleshooting website errors, broken plugins, database issues, and configuration fixes. Monitored server performance and provided proactive support to ensure optimal server uptime.
Linux System Administrator with 7+ years of experience in cPanel server management, website/server migrations, ticket handling, and chat support. Expert in resolving hosting issues, optimizing servers, and managing DNS, Apache, MySQL, and security tools. Skilled in troubleshooting site errors, email issues, and server performance problems. Strong focus on customer satisfaction and reliable technical support.

WordPresscPanelTechnical SupportServer AdminMigration ManagementLinux Server+2

Geeks technologies

Technical Support Engineer

Dec 2017 – Jan 2025 · 7 yrs 1 mo

Delivered end-to-end Linux hosting support for international clients across shared, VPS, and dedicated servers. Successfully executed 300+ website and server migrations with near-zero downtime. Resolved complex DNS and email delivery issues improving mail reliability and client satisfaction. Reduced recurring WordPress-related support tickets by proactively resolving plugin and database conflicts. Monitored server performance, reducing downtime incidents through proactive resource optimization. Maintained high SLA adherence and customer satisfaction scores.

Geeks solutions

Senior System Administrator

Aug 2010 – Nov 2013 · 3 yrs 3 mos

Managed multiple Linux hosting servers with cPanel/WHM and Plesk, handling server administration tasks including installation, configuration, and security hardening. Successfully performed hundreds of website and server migrations, ensuring smooth transitions with minimal disruption to clients. Troubleshot Apache, MySQL, DNS, PHP, and permission-related issues, ensuring fast resolution and optimal system performance. Implemented server security protocols and performance optimizations to ensure system stability and reliability.