Aug 2017 – Dec 2018 · 1 yr 4 mos · Redmond, Washington

• Responsible for Hiring global intern and full-time technical talent from top-tier schools to integrate and retain at Microsoft for Software Engineer, Program Manager, and other roles Data Scientist, AI Pilot program, Hardware Engineer, Support engineers and UX Designer roles focusing on Diversity and Inclusion hiring
• Managed excellent summer internship experience for 60+ candidates by providing performance feedback, coaching and helping interns explore different areas of interest within Microsoft.
• Manage a weekly pipeline for 80+ candidates on average through our internal ATS, with ~85% acceptance rate.
• Created personalized strategies to close candidates by researching competitor data to gain advantage and stay current with business trends
• Negotiated offer details with candidates such as salary, stock options, benefits, relocation and bonus structures to ensure that Microsoft acquires the best talent in the most cost-effective way possible.
• Helped recruit for diversity events such as Grace Hopper Conference in FY18, which included sourcing and closing 500+ candidates in an efficient and effective manner
• Responsible for screening and conducting First round phone interviews for over 400 University students across USA and Canada (8 per day and 40+ per week) for both Technical Full time and Internship positions at Microsoft, exceeding expectations in maintaining a high Interview to Offer ratio of 2:1
• Incorporated my 4 years of Technical Software development experience to accurately judge the technical skills of students and maintain a good rapport with them
• Worked closely with Hiring Managers, Interviewers, Account managers to achieve target hiring goals.
• Built excellent relationships with candidates using LinkedIn and Internal Candidate tracking system to maintain an extensive talent pipeline; Coached team members to adopt these practices
• Tools used: Internal Applicant tracking system(CT), Power BI, LinkedIn Recruiter, MS Office
• contracted via Aerotek

Mar 2017 – Aug 2017 · 5 mos · Greater Seattle Area

• Responsible for recruiting 600 candidates which resulted in 150 interviews with 60+ of those candidates who turned into AMAZING NEW TEAMMATES in a duration of 20 weeks thereby saving my company $150,000 in hiring costs
• Instrumental in Full Cycle Recruiting including LinkedIn, Boolean Search, X-ray search, Recruiting, Interviewing, Hiring and Onboarding top candidates across various Teams including IT, Security, Web Design, Graphic Design, Social Media, HR Coordinators, HR Talent Scouts and Business Development associates
• Filled 60+ positions across various roles with top notch candidates in a short period of time
• Utilized a wide range of recruiting methods to generate candidates including Web based sourcing, Boolean Search, X-ray search, Internet postings, Internal and External Networking and Referral programs.
• Effectively used more than 5 points of contacts to successfully recruit 600+ candidates
• Greatly enhanced candidate screening by working closely with Hiring managers to understand their business requirements thereby cutting down on average cost per hire and reduced average days to fill positions by 30%
• Partnered closely with Campus recruiters to fill both PM and SWE roles for college graduates
• Helped maintain and improve proprietary intranet site (basecamp) to allow virtual teams to share best practices and helped stream line processes while allowing the remote teams to share information and resources
• Mentored and led a team of 10 Recruiters during my time as a Senior Talent Acquisition Specialist. Coached recruiters on behavioral interviewing and Coaching skills for career development
• Effective in multi-tasking and time management in relation to handling multiple open positions, training new recruits and Onboarding new teammates
• Tools used: Internal ATS, Cold calling, Boolean search and X-Ray Sourcing, Social Media (LinkedIn, Facebook, Twitter, etc.), Job boards(Internships.com, Monster, CareerBuilder, Indeed, etc.)

May 2012 – May 2015 · 3 yrs

• Online E2E projects, TeliaSonera, Sweden:
• Lauded with “On the Spot” award for achieving 100% customer satisfaction index by thoroughly testing new automated jobs and new order types associated with bundle orders made by customers
• Quickly learnt the TeliaSonera business and helped with improving the customer experience and satisfaction by testing their product workflows on telia.se platform specifically MinaSidor-My pages section
• Proactively facilitated client meetings to understand the business process, identify the scope of the project, discuss issues, possible solutions and get feedback
• Mentored trainees on project tools, telecom domain, testing practices and processes
• Worked on Halebop Transformation and made sure the application was tested thoroughly after the platform framework change
• Channels Testing, Teliasonera, Sweden
• Tested placing different orders for Mobility, Fixed Lines, Broadband and TV sectors in Teliasonera and managing engagements for the CSR using channels like Caesar and Order management engine
• Performed compatibility testing for different platform specifications
• Facilitated defect review meetings with the development team
• Prepared Functional Documents for respective modules and lead trainings and brain storming sessions as part of knowledge sharing.
• Telenor Star Program- HOBS CRMS testing:
• Quickly understood the HOBS CRMS workflow and tested the core functionality of complete customer care activities like acquire customer, manage customer request, view customer 360 degree, raise service request and manage customer order.
• Effectively managed bugs by logging and tracking defects in QC, Jira Boards and also created test reports to quantify the testing results to the customer.
• Adept at preparing Traceability Matrix, Test execution report, Effort estimation, Test plan, Impact analysis, Test data setup, logging and tracking defects and performed sanity testing in live environment

Jul 2011 – Jun 2012 · 11 mos

• British Telecom OpenReach Portal Component System Testing:
• Underwent knowledge transfer from incumbent vendor for BT OR CST functionality and have good understanding of the telecom domain
• Acquired the Telecom Business domain certification
• Quickly learnt British Telecom’s operations and tested the order provisioning of products such as PSTN, ISDN, FTTP etc.
• Found functional bugs with the Order fulfillment workflow on a daily basis, logged and tracked them with HP QC to make sure they were fixed and deployed in timely manner
• Supported production deployment testing
• Quickly understood the Siebel upgrade process
• Performed duties as a system administrator monitoring the health of servers on a daily basis.