Srikanth R

Business Analyst

Bengaluru, Karnataka, India4 yrs 7 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Proven ability to lead documentation projects.
Expert in structured authoring and docs-as-code workflows.
Mentored new writers and developed writing guidelines.

Stackforce AI infers this person is a Technical Writer with expertise in SaaS and Telecommunications documentation.

Contact

Skills

Core Skills

Technical DocumentationStructured AuthoringApi Documentation

Other Skills

AsciiDocGitDITA XMLXMLOxygen XMLGitHubVisual StudioRed Hat LinuxTechnical CommunicationOxygen XML AuthorPython (Programming Language)ConfluenceJiraAgile MethodologiesCross-functional Collaborations

About

Senior Technical Writer with 4+ years of experience delivering user-focused documentation for complex software platforms. Skilled in structured authoring, docs-as-code workflows, and tools like Git, AsciiDoc, Oxygen XML, and DITA. Proven ability to lead documentation projects, collaborate cross-functionally, and contribute to strategic initiatives such as mentoring, conducting peer reviews, and developing audience-specific writing guidelines.

Experience

4 yrs 7 mos

Total Experience

2 yrs 3 mos

Average Tenure

2 yrs 8 mos

Current Experience

Red hat

Technical Writer 2

Oct 2023 – Present · 2 yrs 8 mos · Bengaluru, Karnataka, India

Deliver end-to-end documentation for LVM Storage and ARM/Multi-arch components in OpenShift Container Platform; plan, write, and publish user-focused technical content.
Manage multiple documentation projects across LVM Storage, ARM/Multi-architecture, and Telco in an agile environment, collaborating cross-functionally with engineers, testers, product managers, and content strategists to align content with product milestones and user needs
Mentor new technical writers on tools, authoring environments, and Red Hat documentation standards; support onboarding through 1:1 guidance and process documentation.
Lead strategic initiatives such as the skill-levels working group to develop audience-specific writing guidelines, contribute to the peer review squad, and co-develop a technical writing curriculum for university students.
Reorganise and modularise LVM Storage docs to improve usability and long-term maintainability — praised by engineering and content leadership.

AsciiDocGitTechnical DocumentationStructured Authoring

Nokia

3 roles

Technical Writer 3

Promoted

Jul 2023 – Oct 2023 · 3 mos

Product: Nokia Converged Charging (NCC) - a cloud native charging solution that provides real-time rating and charging capabilities, enabling new monetization opportunities for communication service providers (CSPs) and enterprises.
Responsibilities:
Work closely with the R&D, and SMEs to understand and document the feature requirements.
Work independently to understand complex technical information, test the feature to gain deeper insights, and simplify the information adhering to the style guide.
Authored User Guide, Configuration Guide, Error Messages Guide, Installation Guide, and so on using Oxygen XML authoring tool and Git version control.
Trained and mentored new team members on doc tools and technical writing process.
Developed a customer-specific user guide from scratch.
Experience in API Documentation in a Linux environment.
Generate offline API documentation to be published on doc center.

DITA XMLXMLTechnical DocumentationAPI Documentation

Technical Writer 2

Oct 2021 – Jun 2023 · 1 yr 8 mos

Product: Nokia Converged Charging (NCC)
Expertise: Technical Documentation, Structured Authoring, API Documentation, DITA, XML, HTML, Oxygen XML Author, Git, Gerrit, Python, Jira, Confluence