Mar 2018 – Apr 2020 · 2 yrs 1 mo

• Build-up and Maintain customer relationships, Project and budget management, Project delivery and execution planning, Resource Utilization Plan, Billing and Invoicing, Network Planning and optimization team plan and progress,CTO level performance report for improvement.

Apr 2015 – Mar 2018 · 2 yrs 11 mos

• Execution of project according to customer timeline and responsible for progress presentation to customer about running project in kick-off meetings.
• Responsible for Pre and post KPI (UMTS and LTE) monitoring and acceptance for cell wise as well as cluster wise as well.
• Responsible for the 2G KPI like SD drop, TCH drop, SD blocking, TCH blocking, HOSR for new sites and cluster where 1800 implemented for LTE..
• Worked on M2000 for optimization, alarm monitoring and KPI analysis.
• Responsible for billing and acceptance.

Sep 2014 – Apr 2015 · 7 mos · Uganda

• Working on Huawei system for optimization of MTN-2G-3G project And Tangerine LTE for Kampala-Uganda.(sites are swapped to Huawei system) and MTN 3G and LTE New Sites rollout.
• Responsible for the 2G KPI like SD drop, TCH drop, SD blocking, TCH blocking, HOSR, IHSR and DLQ.
• Worked on M2000 for optimization, alarm monitoring and KPI analysis.
• Worked on GENEX-NASTER-GSM for neighbour optimization and BCCH, BSIC planning.
• Worked on GENEX-ASSISTANCE and PROBE for analysis on drive test log-files.
• Taking care of 3G KPI like RRC (CS/PS) success rate, RAB (CS,CS-64,R99,HSDPA,HSUPA), RAB drop(CS,CS-64,R99,HSDPA,HSUPA) ,IRAT and throughput .
• Reporting with the help of M2000 (I-manager) and PRS (I-manager) using various KPI templates.
• Daily monitoring of top worst cells of all the BSC.
• Regular monitoring of the KPI of swapped sites and New Site.
• Presentation of KPI pre and post of the swap.

Jan 2014 – Sep 2014 · 8 mos · Uganda

• Position Held-RF Optimization(MS project of MTN Uganda)
• Worked as a RF optimizer with ZTE for MTN Uganda MS project .
• Daily and Hourly KPI monitoring of all accessibility, retainability, mobility and integrity KPI.
• Preparing the KPI trend for Soft handover, IRAT CS/PS, Inter RNC handover, cell & user throughput, HS payload, RRC CS/PS, RAB success rate and drop call rate for voice,HSDPA,HSUPA.
• >Position Held-RF-coordinator
• Worked with Kala Telecom Uganda Ltd, as a RF coordinator engaged in Huawei Technologies Co. Ltd. on Swap project (Airtel, Uganda) of GSM/WCDMA.
• In this project my responsibility comprises to Optimization and Manage team on field for 2G/3G.Attend critical customers and analyzation of logs to find out poor Coverage and Quality area, Dropped call reasons, Blocked call reasons and Prepare Action plan for improvement.
• And also Analyzing KPI Reports on M2000 for taking care of SD and TCH Drop, SD and TCH Blocking, Handover Success Rate, Call Setup Success Rate
• Drive test and optimization for Airtel and Warid on multiband (900 &1800)and triband(900,1800 & 2100)antennas with GENEX Probe Tools 3.6 to 3.14and TEMS 13.1 to 16.3.2 in pan Uganda for verifying RF Parameter like correct BCCH,BSIC,MAIO offset, MAIO-List, hopping ,HSN no., RxLevel, RxQual,etc and checking the intra–cell and inter-cell handover with each and every assigned neighbor.
• Analyzing KPI Reports for taking care of SD and TCH Drop, SD and TCH Blocking, Handover Success Rate, Call Setup Success Rate.
• Analyzing Network Performance through Traffic Reports on daily basis & Optimizing the Radio Network by implementing changes which needed.
• Responsible for Physical Optimization for KPI improvement like Overshooting, HOSR improvement, SD and TCH blocking, SD and TCH dropping.
• Analysis of Cluster Drive Test logs to find out the Poor Coverage and Quality area, Dropped call reasons, Blocked call reasons and Prepare Action plan for improvement.

Mar 2013 – Jan 2014 · 10 mos · Delhi

• SCFT and Optimisation of sites of Idea in NCR, Preformed Drive Test for the swapped sites for verifying RF parameters like correct BCCH, BSIC, MAIO Offset, MAIO-list, Hopping, HSN no., RxLev, RxQual, etc and checking the intra-cell and the inter-cell handovers with each and every assigned neighbour.
• Co-ordinate with OMC-R Engineers for any problems related to RF like addition of missing neighbours and changing RF parameters, etc.
• Co-ordinate with BSS Engineers for site related problems like swap found in feeder cables, etc.
• Resolving Customer Complaints : Worked on field to resolve the customer complaints regarding the coverage, quality and data related issues.
• Checking and Analysis of 3G UMTS network Tests like HSDPA (FTP), Latency Test.
• Long Call in terms of Handover on basis log files analysis.
• Analysis and report generation of drive test files using ACTIX Tool.
• Responsible for the analysis and optimization of the network.
• Find out the major problem area and coverage hole area and rectify them.
• Neighbor Optimization in terms of Active set, Monitored set and Detected set.
• Verification of Dump to check the parameters of HSDPA, HSUPA.
• Handled the EMF survey project for IDEA Delhi NCR includes the EMF calculation sharing operator information and maintain the data required by the customer.

Dec 2012 – Mar 2013 · 3 mos · Noida

• I have gained experience in the mentioned activity
• 1. Site creation as well as deletion.
• 2. Site lock and unlock.
• 3. IPM updating.
• 4. DAC updating.
• 5. And also short out the problem on call.