Mar 2022 – Feb 2024 · 1 yr 11 mos · India

• Worked as ServiceNow Admin focusing mainly on implementation of UI Forms, UI Policies, UI Actions, Access control Lists, Client scripts, Script Includes, User administration, Creation of new modules, Reports, dashboards, Notifications etc.Worked as ServiceNow Admin focusing mainly on implementation of UI Forms, UI Policies, UI Actions, Access control Lists, Client scripts, Script Includes, User administration, Creation of new modules, Reports, dashboards, Notifications etc.

Jul 2020 – Aug 2021 · 1 yr 1 mo · banglore · Remote

• I have developed a strong background in ServiceNow Suite Development and Administration. I have customized applications and implemented IT Infrastructure Library (ITIL) processes like Incident, Problem and Change Management. My exposure in software application development, analysis, design, testing, and deployment has been instrumental in my career. I have used JavaScript scripting for product development and configured end-to-end Service Catalog workflow design. I have also administered comprehensive methodologies and participated in weekly client calls to elucidate production support activities based on documented procedures.