Arun Rajagopal

CEO

Bengaluru, Karnataka, India18 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

14 years of experience in technology consulting.
11 years of expertise in the networking industry.
Dual CCIE certification in Data Center & Service Provider.

Stackforce AI infers this person is a Networking Consultant with extensive experience in enterprise service delivery.

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Skills

Core Skills

Network OptimizationConsulting Support

Other Skills

network supportbug analysisdesign supportnetwork change supportnetwork auditshigh-level designlow-level designtesting Cisco productsmigration strategiesbest practicesperformance engineeringsoftware strategy

About

• Manager, Customer Experience at Cisco responsible for Professional Service Delivery of Cisco's Enterprise Migrations. • 14 years of industry experience with extensive exposure in technology consulting, Network Management & Operations, and Delivery Management. • 11 years Cisco veteran with extensive experience in the Networking industry. • ITIL, Devnet Certified, Dual CCIE in Data Center & Service Provider technologies.

Experience

18 yrs 4 mos

Total Experience

9 yrs 2 mos

Average Tenure

15 yrs 7 mos

Current Experience

Cisco

2 roles

Leader, Customer Delivery

Promoted

Oct 2021 – Present · 4 yrs 8 mos

Network Consultant Engineer

Oct 2010 – Sep 2021 · 10 yrs 11 mos

Being a member of the Cisco Customer Experience team, I have been providing consultative, proactive, and reactive network support to Customer accounts. Worked as one of the lead consultants in streamlining the bug analysis process and quality initiatives.
Some of the responsibilities include:
Worked as Lead Cisco Advanced Services Engineer for various enterprise accounts.
Provide complete consulting support and was responsible for Advanced Services(AS) Network Optimisation Service deliverables such as software strategy, performance engineering and optimization, network improvement planning, design support, and network change support.
Delivery of network & platform audits for customers.
Preparation and delivery of high-level and low-level design documents.
Simultaneously work on testing Cisco products and features based on customer requirements.
Lead many initiatives working along with Business Units.
Involved in developing best practices, migration strategies, and Intellectual Capitals around Enterprise and DC network leading best practices.