Sep 2023 – Present · 2 yrs 9 mos

• ▪ Worked on an IRIS project where we utilized GenAI (Cisco's ChatGPT, open-source models like llama, mistral) to generate SQL queries based on user questions. These queries were executed in the backend, and insights and charts were created from the resulting data. Built a RAG system that allows users to upload documents and perform Q&A. This system helps users get answers to their queries without having to manually go through the documents.
• ▪ Worked on a BIaaS project where I automated the creation of quarterly CX slides, generating insights with GenAI and creating graphs using Plotly and ECharts.
• ▪ I handled queuing application requests using semaphores, set up logging, generated SSL certificates, implemented auto-suggestion using tries, generated sample datasets through queries based on user questions, and deployed applications on Linux virtual machines and
• GPUs.

Aug 2019 – Sep 2023 · 4 yrs 1 mo

• ▪ Built a website to automate audit delivery with automation and structured reporting. A zip file of audit is given as input to the website and this data is filtered to get the exceptions and presented in a table format where users can add recommendations and generate the reports. This helped in reducing human efforts by 40%.
• ▪ Built splunk dashboards to get insights of the customers’ network. These dashboards help in discussing the current state of the network with the customers and in planning the next plan of action. This helped in gaining customer satisfaction.
• ▪ Built Health checks scripts for some platforms. These scripts are executed on a weekly basis to collect some show commands from the devices and generate excel reports if there are any exceptions. This helped customers in monitoring their network devices.
• ▪ Extracted data from 1800+ internal IC web pages and put the collected data in excel format in a few hours during crucial time, this helped in saving several days of manual effort and starting the work early. Further I helped many teams in extracting data from different web pages. In one of the projects, I have integrated the web scraping code in the web-development project which reduced the human efforts by 40%.
• ▪ Wrote cron job linux to automatically run the script on a regular interval.
• ▪ On a daily basis I analyze customer logs, verify the security and hardware vulnerabilities and provide recommendations to the customers.