R

Rajeev Narang

CTO

Bengaluru, Karnataka, India30 yrs 4 mos experience

Key Highlights

  • Led development of Cisco's leading collaboration products.
  • Expert in building high-availability communication solutions.
  • Innovative problem solver with a focus on customer satisfaction.
Stackforce AI infers this person is a SaaS expert specializing in collaboration technologies and high-availability solutions.

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Skills

Core Skills

Cisco Unified CommunicationsCloud Applications

Other Skills

WebEx Cloud CallingHigh AvailabilityHitless upgradesSIPH323RoutingCountry Dial PlansHybrid infrastructureSession Initiation Protocol (SIP)DockerSpring FrameworkRepresentational State Transfer (REST)Telephony/Call ControlCC++

About

Strong Research, Development & Architecture experience in Cisco's Collaboration Technology Products. Have been contributor in evolution of Cisco's IP Telephony to Industry leading collaboration portfolio. Worked for Cisco's solutions meant for Enterprise, Mid-market, SMB, Service Providers, Cloud, Hosted customers across different geographies. Working experience in Cisco's products namely Cisco Unified Communications (CUCM), WebEx Cloud Calling, WebEx Meetings & Teams, On Prem to Cloud interactions, Hosted CUCM, High availability, Cloud product Hitless upgrades, Routing & Country Dial Plans. Have got in-depth exposure in building products from ground up to fully functional customer satisfactory products. Have been always inclined to solve complex customer requirements and in that journey find opportunity to innovate and learn from challenges. Objective is to work in a team, innovate and contribute to projects which add unprecedented value and are important for success of customers and industry. Got strong belief in delivering quality, useful products which delight customers.

Experience

30 yrs 4 mos
Total Experience
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Average Tenure
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Current Experience

Cisco

Technical Lead

Mar 2001Present · 25 yrs 3 mos

  • Got contributions towards -
  • Cisco WxCC (current)
  • Cisco Contact Center Enterprise (CCE)
  • Hybrid infrastructure connecting WebEx Teams to OnPrem Cisco's Unified Communications Manager
  • Cisco WebEx Calling (a cloud product), primarily Hitless upgrade and High Availability features
  • HCS-G (hosted) for Non-Fedramp offering
  • Multiple Cisco's Unified Communications Manager releases
  • Logical Partitioning of Cisco's Unified Communications Manager for India market
  • Business edition of Cisco's Unified Communications Manager
  • Cisco SIP and H323 Cisco IOS Voice Gateways
Cisco Unified CommunicationsWebEx Cloud CallingHigh AvailabilityHitless upgradesSIPH323+3

Tata consultancy services

IT Analyst

Jan 1996Feb 2001 · 5 yrs 1 mo · New Delhi

  • Got lot of training's and worked on projects such as Corporate GSM for Siemens Subsidiary and SIP based product for DynamicSoft.

Education

Indian Institute of Management Bangalore (EGMP 24)

Certification — Executive General Management

Jan 2012Jan 2012

National Institute of Technology Karnataka

Bachelor's degree — Computer Science

Jan 1991Jan 1995

Kendriya Vidyalaya, Palampur (H.P)

High School — Non Medical

Jan 1989Jan 1991

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