Sep 2024 – Jun 2025 · 9 mos · London Area, United Kingdom · Hybrid

• Provide first-line HR advice, resolve transactional HR queries, and escalate complex issues as needed.
• Administer end-to-end HR processes including payroll, internal transfers, and benefits, ensuring timely updates and compliance.
• Collaborate with HR Business Partners and Payroll to maintain accurate workforce information and meet payroll deadlines.
• Support recruitment, onboarding, and ensure compliance with pre-employment checks and security clearances.
• Maintain HR databases, personnel files, and ensure compliance with data protection policies and best practices.

Jun 2024 – Dec 2024 · 6 mos · London Area, United Kingdom · Hybrid

• HR Support & Inclusivity: Maintained an inclusive work environment, fostering a positive studio experience and enabling team success.
• Equity, Diversity, & Inclusion: Championed company values and led initiatives to enhance diversity and inclusion.
• Employee Lifecycle Management: Provided HR support across the employee lifecycle, including onboarding, performance management, appraisals and leave administration.
• Talent Recruitment & Development: Managed recruitment processes, tailored to departmental needs, and identified learning opportunities.
• Compliance & Communication: Ensured compliance with HR policies, managed HRIS and documentation, and led wellbeing and benefit programs.

Nov 2023 – May 2024 · 6 mos · London, England, United Kingdom · Hybrid

• Implemented HR system for accurate record-keeping, ensuring GDPR compliance.
• Developed and executed HR policies, creating a comprehensive handbook.
• Managed administrative tasks, including appointments, meetings, redundancy meetings, and TUPE processes.
• Oversaw end-to-end recruitment processes for HQ and studios, including recruitment events.
• Implemented company-wide processes, such as annual reviews, employee satisfaction initiatives, and Employee Assistance Program (EAP) services.

Jun 2023 – Nov 2023 · 5 mos · Leeds, England, United Kingdom · Hybrid

• Assisting managers with the development of job descriptions, shortlisting candidates, and organising interviews.
• Supporting with new starting inductions and supporting staff onboarding by compiling the necessary documents.
• Making sure personnel records and data are properly recorded on the main HR database and conducting audits to find and collect any missing information.
• Helping out in the creation of letters for the employee lifecycle.
• Assisting in the payroll data review for employees.

Dec 2022 – Jun 2023 · 6 mos · York, England, United Kingdom · On-site

• Providing the highest standards of customer service.
• Assisting in the overall day to day running of the shop.
• Being an expert on our products and procedures and maintaining standards.

Sep 2021 – Aug 2022 · 11 mos · Pune, Maharashtra, India

• Managing end-to end recruitment.
• Conducting interviews and helping with on boarding.
• Assisting in preparation of different job descriptions.
• Helping with day-to-day operations of HR functions and duties. Familiar with various job portals (LinkedIn, Naukri, Indeed, etc).

May 2020 – Jun 2021 · 1 yr 1 mo · Melbourne, Victoria, Australia

• Direct point of contact for customer feedback and assistance.
• Middle person between the customer and the product team on how to better the product.
• Developing product knowledge and leading/training small teams.

Oct 2019 – May 2020 · 7 mos · Melbourne, Australia

• Enrolling students, data entering and scheduling inductions.
• Financial tasks- banking, invoicing and following up payments.
• Performing various customer service duties via meet/greet, phone, and email.
• Familiar with Mind Body Online (Database) and other Microsoft systems.
• Helping with the promotion of memberships and other services.

May 2018 – Oct 2019 · 1 yr 5 mos · MSAC, Melbourne

• Membership sales, rollover and adjustments.
• Familiar with Ticketek and Salesforce.
• Building relationships with the customers and emphasising on positive customer service.