Abhishek Balaji

Product Manager

Bengaluru, Karnataka, India2 yrs experience

AI Enabled

Key Highlights

Led high-impact product initiatives improving key metrics.
Developed AI features enhancing user engagement significantly.
Expert in building 0→1 products across diverse markets.

Stackforce AI infers this person is a Product Manager with expertise in B2C and EdTech product development.

Contact

Skills

Core Skills

Product ManagementProduct Strategy

Other Skills

A/B TestingAI ModelsAgileAutomationCommunicationCross-functional CollaborationsData AnalysisExtemporaneous SpeakingGo-to-Market StrategyInterpersonal SkillsMicrosoft ExcelMixpanelProblem SolvingProduct AnalyticsProduct Discovery

About

👋 Hey, I’m a Product Manager with 2+ years of experience spanning Product Management, Strategy, and UX-led development, I specialise in building 0→1 products across B2C, B2B SaaS, and two-sided marketplaces. My approach combines user empathy, data-backed decisions, and a strong execution mindset to deliver products that drive business growth and user satisfaction. Currently in Rapido Product Marketplace Team, I’ve led high-impact initiatives like “Hail-Airport” and “Driver Drop Preference”, improving G2N orders by 10% and reducing cancellations by up to 25%. I’ve worked on airport pricing models and designed UX solutions that streamline rider-driver interactions, contributing directly to marketplace efficiency and reliability. Previously at Nergy India, I owned multiple 0→1 AI-powered learning features as an APM such as an AI Task Assistant and Mentor Agent that tripled task completions and improved platform engagement by over 35%. I’ve also launched real-time dashboards, automated workflows, and led GTM initiatives aligned with user journey insights. ⚡My toolkit includes Product Discovery, Agile, Prompt Engineering, A/B Testing, SQL, Mixpanel, Figma, Notion, and Confluence. I’m certified in Product Analytics and currently expanding my knowledge through fellowships and hands-on projects in AI and edtech. I’m actively exploring full-time roles as a Product Manager or APM in SaaS, Fintech, or growth-stage startups where I can blend product intuition with operational precision. If you're building something that needs both speed and depth let’s connect. I’d love to co-create products that users love and businesses rely on. 🚀

Experience

2 yrs

Total Experience

1 yr

Average Tenure

Current Experience

Rapido

Product - Marketplace

Mar 2025 – Aug 2025 · 5 mos · Bengaluru, Karnataka, India

Led 0→1 development & launch of “Hail-Airport” with “OTP-Go” to streamline rider-driver handshake, improving Gross Session Request to Net (GSR2Net) from 65% to 80% and Gross to Net (G2N) orders by 10%.
Reduced customer cancellations by 25% by identifying a 40% drop-off caused by kiosk inaccessibility. Introduced a “WebView-based visual guide” , improving customer navigation from arrival gate to kiosk.
Implemented surge-based pricing using demand signals to tackle 60% drop in supply, boosting supply availability by 30% during airport peak hours.
Launched “Driver Drop Preference” to reduce driver-side cancellations from 30% to 10%, improving Gross to Net(G2N) orders by 10% aligning orders with preferred drop zones.

Product ManagementProduct StrategyUser segmentationGo-to-Market StrategyA/B TestingSQL+1

Nergy india

2 roles

Associate Product Manager

Jul 2023 – Feb 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India

Led 0→1 development of AI Task Assistant, Mentor Agent & Learning Generator to convert mentor input into checklists, deliver context-aware feedback, and personalise task-based learning & evaluations for mentees leading to 3x task completions.
Designed AI to dynamically frame tasks for modules like payroll processing and audit workflows via step-based interactive modules, boosting course completion by 42% and reducing drop-off by 28%.
Identified and validated new product initiatives like Career Simulation Tracks, Mentor Dashboards, Smart Progress Tracker by addressing gaps in hands-on learning, leading to a scalable product roadmap
Improved learner engagement from 1.8 to 3.9 sessions/week per user, enabling quicker feedback loops and accelerating feature rollout cycles by 25%.
Improved user engagement 2x through WhatsApp & Email nudges, weekly scheduler, leading to a 50% increase in NPS from 40% to 60%.
Improved user engagement by 35% based on user journey insights. Introduced simulated financial learning tasks such as tax filing and compliance reporting, enhancing task clarity on the student dashboard and reducing friction.
Boosted feature delivery speed by 30% by leading cross-functional squads to integrate client-prioritised configurations into the platform’s dashboard module, ensuring tighter product-market fit.

AI ModelsProduct AnalyticsProduct DiscoveryCross-functional CollaborationsGo-to-Market StrategyProduct Management+1

Intern

Jan 2023 – Jun 2023 · 5 mos · Bengaluru, Karnataka, India

Automated manual workflows for student engagement in collaboration with cross-functional teams, reducing ticket volume by 60% and shifting to a tech-driven process.
Built a real-time metrics dashboard with filters to track funnel performance, enabling data-driven pain point validation and 20% faster decision-making.

AutomationData Analysis

Ignite x labs

Web Development Intern

Aug 2020 – Nov 2020 · 3 mos · Bengaluru, Karnataka, India

Developed the student onboarding flow for a virtual platform, enabling the seamless onboarding of 1,500+ users within weeks of launch.
Created an intuitive, user experience that supported a 70% engagement rate, enhancing remote learning adoption during a critical transition period.

Web DevelopmentUser Experience Design