May 2020 – Jun 2022 · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

• 1. Owned Key Business Metrics from Data Perspective – Paid User Conversion, Retention, Engagement
• 2. Built Dynamic Segmentation Tool – Foundation for Multiple Downstream Activities i.e. CLM, Cohort Based Custom Home Screen, Mission and Tasks, A/B Experiment, Campaigns and Journeys using CleverTap
• 3. Built Developer Dashboard - A one stop platform for external game developers to track metrics and raise support ticket, resulted in 4 out of 5 in satisfaction survey
• 4. Delivered Instrumentation Management Tool – A Catalogue of List of Events, their Order in User Journeys, Necessary Attributes and Attribute Guidelines
• 5. Optimized Tools related Cost by 50%

Dec 2018 – Apr 2020 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• 1. Customer Development with Different Rakuten Business Units Present in US, Japan, Singapore, France, Germany and Spain
• 2. Continuous Collaboration and Communication with Global Team in US, Japan, Singapore and India
• 3. Delivery of Tools to Support E-Commerce Catalogue Operation and Content Curation
• 4. Development and Integration of Machine Learning Model Resulting in 2x Throughput Increase
• 5. Average of One Product Shipping in a Month
• 6. Hiring and Team Building - Preparing Case Study, Screening Resume and Conducting Interviews for Product Manager, Interaction Designer and Engineering Manager Profile

May 2011 – Dec 2018 · 7 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• 1. Product Shipping for Tally.ERP 9 through Influencing of All Stakeholders – A Product of Choice for Indian SME Businesses and A Product Having More Than 1 Million Global Customers
• 2. Defining Problem Statement, Identifying User Stories, User Journey Mapping, Product and Experience Design and Wire-framing, Owned Product Road-map, Backlog Grooming, Requirement Prioritization, Sprint Planning, Daily Scrum, Milestone Defining, Project Tracking through Velocity, Burn Down and Burn Up Charts, Sprint Retrospective and Delivered Multiple Product Releases On Time
• 3. Delivered GST Solution – Recording Transactions, Triangulation and Filling Returns which Resulted in more than 2x Revenue Growth for the Organization
• 4. Competitive Analysis, Market Segmentation and Sizing, User Research and Interviews, MRDs and PRDs, Personas, Business Model, Market Entry Strategy, Sales and Marketing Strategy, Go to Market Strategy (GTM) for Indonesia, Grew business in Indonesia by 200%
• 5. Delivered and Implemented Subscription Based Product Pricing Strategy for the International Market
• 6. Followed 3 Horizon Model and Delivered Product Roadmap on Data Management Area
• 7. Participated in Market Research, Voice of Customers and Product Acceptance for Mobile Application
• 8. Delivered Statutory Solution through Partner in Indonesia Resulted in 30% Customer Adoption
• 9. Translating Technical Features into Business Benefits and On-Premise Enablement of Partners and Customers Resulting in 95% Satisfaction Score and Meeting 110% First Hand Sales Target
• 10. Corporate Presenter at Manufacturing Solutions Expo 2015, Singapore Resulting in 50% Leads in 3 Days
• 11. Organization Resource of Choice for Microsoft Excel and Macro Related Work including Designing Forms, Data Consolidation, Data Analysis, Preparing Interactive Dashboards for the Management

May 2010 – Jul 2010 · 2 mos · Mumbai, Maharashtra, India · On-site

• Interest Rate Sensitivity Analysis on Banking & Infrastructure Sector and Foreign Exchange Rate Sensitivity Analysis on IT, Pharmaceutical & Textile Sector

Apr 2010 – Jul 2010 · 3 mos · Mumbai, Maharashtra, India · On-site

• Understanding and Study of Securities Market including Equity Research, Moving Average, Pivot Point, Bollinger Bands, Relative Strength Index, Pair Trading, their interpretation and significance, Exposure to Bloomberg Terminal, Exposure to Research Report Writing, Understanding of Online Trading, Competitor Profiling of Canara Bank Securities Limited and Development of an Effective Strategy for New Customer Acquisition for the product Online Trading Account with specific focus on communicating the unique value proposition offered by Canara Bank Securities Limited.

Dec 2006 – May 2009 · 2 yrs 5 mos · On-site

• Responsibilities included coding and testing (regression testing) of new & existing modules which were affected due to up gradation of compiler, Analysis of the Codes, Configuration Controller, Tool Design as a member of Infosys Tool and Reuse Initiative, Handling Internal Security Audit as a member of Account Auditing Team.
• Project
• The compiler was upgraded to the enterprise version in client environment because the earlier version of compiler was no longer supported by IBM. As a consequence, all the modules were being operated at a potential risk and they needed to be tested whether they were compatible with the new compiler or not. If they were not compatible, they were made compatible by making appropriate code changes. Migration of the modules took place only after successful testing and deployment by our project team and until the completion of our project, the client had to pay double license fees for the old and the enterprise compiler. There lied the criticality and complexity of the project.

Jul 2006 – Nov 2006 · 4 mos · On-site

• In-depth Hands-on Training on Mainframe, Communication and Soft Skills