Adil Ahmed

Product Manager

London, England, United Kingdom12 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led KYC Experience team at Wise, enhancing customer onboarding.
Drove Microsoft Office app from concept to over 100M installs.
Expert in product strategy and user-centered design.

Stackforce AI infers this person is a Fintech and SaaS product management expert with a strong focus on user experience.

Contact

adilahmed20@gmail.com LinkedIn

Skills

Core Skills

Product ManagementCustomer Experience ManagementGo-to-market StrategyProduct Strategy

Other Skills

Agile MethodologiesAlgorithmsAnalytical SkillsAndroidAndroid DevelopmentBusiness StrategyC++Data AnalysisData StructuresDigital MarketingEclipseFinTechGTMJUnitJava Enterprise Edition

About

9+ years of experience in Product Management across Fintech and Productivity apps. Currently lead the KYC (Know your Customer) Experience team at Wise where my team is responsible for onboarding and lifecycle verification Before my current role, I was a founding member of the Microsoft 365 app (Office Mobile) for Microsoft and drove the product from an idea to 100M+ installs. Before this I managed apps like Microsoft Word and OneNote on mobile. I like driving incubation projects from whiteboard to market. Well versed in cutting through ambiguity, defining and driving product roadmaps, identifying user scenarios, speccing, wire-framing and A/B experimentation. Love to launch new things!

Experience

12 yrs 11 mos

Total Experience

3 yrs 2 mos

Average Tenure

4 yrs 6 mos

Current Experience

Wise

2 roles

Principal Product Manager

Promoted

Feb 2023 – Present · 3 yrs 4 mos · London, England, United Kingdom

I manage the KYC Experience for our consumers and work on Identity, Income and address verification flows across platforms to reduce customer churn during the flow and maintain compliance according to regulatory guidelines
Some highlights:
Worked with compliance to launch new controls to cut down fraud and scams on our systems
Improved KYC conversion by launching multiple features across our iOS, Android and Web flows
Improving the customer journey to drive up recovery rates while minimising contacts

New Product RolloutProduct ManagementCustomer Experience Management

Senior Product Manager

Nov 2021 – Jan 2023 · 1 yr 2 mos · London, England, United Kingdom

Started off with the Identity verification space at Wise. My team was responsible for launching a new ID verification flow which we built from scratch and then grew the triggers exponentially over the next two years while dropping our contact rates and reducing cost per verification

Go-to-Market StrategyData AnalysisNew Product RolloutTeam ManagementProduct StrategyAnalytical Skills+2

Microsoft

4 roles

Senior Product Manager

Aug 2020 – Oct 2021 · 1 yr 2 mos

Founding member of the Product team for the all-new Office app for iOS and Android.
Part of the team that led the app from inception to launch and was responsible for the onboarding experiences, the Create tab, PDF experiences and multiple new features in the app.
Responsible for setting up key parts of the roadmap planning and release process for Android. Drove Accessibility, setting up consumer and enterprise support channels to release a fully compliant and customer focussed app at launch.
The app combines the goodness of WXP along with a set of Mobile optimized Create workflows and actions to give users a rich yet light highly performant mobile app.

New Product RolloutProduct StrategyAnalytical SkillsProduct Management

Product Manager II

Oct 2019 – Aug 2020 · 10 mos

Part of the team that led the app from inception to launch and was responsible for the onboarding experiences, the Create tab, PDF experiences and multiple new features in the app. Responsible for setting up the consumer and enterprise support channels as well.

New Product RolloutProduct Management

Product Manager II , Microsoft Word

Oct 2017 – Oct 2019 · 2 yrs

Product Manager for Microsoft Word
As the Product Owner for the app, responsible for User base and Usage Growth, managing the product backlog as well as feature design and delivery for the Android and iOS platforms.

Product Manager II

Apr 2015 – Oct 2017 · 2 yrs 6 mos

Product Manager for Microsoft OneNote
Responsible for driving user and usage growth by managing product backlog, requirement gathering and specification documents, A/B testing and driving delivery of new features by liaising across Engineering and UX teams.

Unilever

Management Intern

Apr 2014 – Jun 2014 · 2 mos · Colombo, Sri Lanka

Received a Pre Placement Interview (PPI) for exceptional performance during the internship
Conceptualized and developed a Cooking show, a Cookbook and a monthly newspaper insert to increase the Brand Equity of Knorr
Conducted online surveys and consumer home visits to develop consumer insights and identify gaps in culinary programming
Worked with chefs and food photographers to develop content for a Knorr Recipe Book;
Used consumer interactions to test concepts
Negotiated with multiple publishers to reduce product cost by 27.2 %; developed dynamic financial model to analyze economic viability