Aditya Karn

Operations Associate

Delhi, India9 yrs 9 mos experience

Highly Stable

Key Highlights

Proven experience in leading high-performing teams.
Strong background in sales and customer relationship management.
Skilled in enhancing operational efficiency and customer satisfaction.

Stackforce AI infers this person is a Sales and Operations professional with a focus on customer satisfaction and team management.

Contact

Skills

Core Skills

ManagementOperations ManagementSales Management

Other Skills

Team ManagementCustomer SatisfactionOperational EfficiencyCoachingIssue ResolutionClient CommunicationCRMWeb Content ManagementSalesCustomer ServiceEnglishDaily Operations ManagementCommunicationProductivity ImprovementOrder Management

About

I have some strong work experience that will help me with this job if I am successful. I worked for a year as a student in a IT Service That helped me to get confidence in talking to the public, and also showed me that this is a job where I will need to work hard.

Experience

9 yrs 9 mos

Total Experience

3 yrs 4 mos

Average Tenure

3 yrs 1 mo

Current Experience

Blinkit

2 roles

Assistant

Feb 2024 – Present · 2 yrs 4 mos

ManagementSales Management

Operations Executive

May 2023 – Present · 3 yrs 1 mo

Leading high-performing teams to ensure smooth daily operations. Managing timely preparation and closure of GRN (Goods Receipt Notes) and DN (Delivery Notes). Resolving order-related issues to ensure on-time customer deliveries. Enhancing customer satisfaction through service excellence and operational efficiency. Coaching and motivating team members to achieve productivity targets.

Team ManagementCustomer SatisfactionOperational EfficiencyCoachingIssue ResolutionOperations Management

Kliff tecnologies

Sales Marketing Executive

Dec 2020 – Apr 2023 · 2 yrs 4 mos

Handled escalated client queries with professionalism to maintain strong client relationships. Utilized CRM tools for sending targeted marketing emails to boost sales. Assisted in website management – updated and edited web content as per client requirements. Achieved sales targets through proactive promotion and strong customer service.

Client CommunicationCRMWeb Content ManagementSalesCustomer ServiceSales Management