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Afzal Ali

Operations Associate

South Delhi, Delhi, India6 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in logistics operations management.
  • Expertise in reducing operational costs and improving metrics.
  • Strong skills in negotiation and vendor management.
Stackforce AI infers this person is a Logistics Operations Manager with expertise in E-commerce and Transport Management.

Contact

Skills

Core Skills

Logistics ManagementOperations ManagementRcaTransport Operations

Other Skills

NegotiationProcurementSix SigmaVendor ManagementTrain the TrainerEnglishCritical ThinkingTeam LeadershipTeamworkMicrosoft ExcelMicrosoft PowerPointDecision-MakingEnglish as a Second Language (ESL)

About

Experienced and effective Operations & Learning & Development personnel bringing expertise in Supply Chain and a passion for Operations Management with 4+ years of experience in the logistics Industry. Results oriented with a proven track record of improving overall operations metrics. Adept in analytical thinking, strategic planning and management types of delivery staff, Fleet Management & Training and assuring the property of safety conditions and efficiency.

Experience

6 yrs 8 mos
Total Experience
2 yrs 2 mos
Average Tenure
2 yrs 11 mos
Current Experience

Meesho

Area Manager - First Mile

Jul 2023Present · 2 yrs 11 mos · New Delhi, Delhi, India · Remote

  • Design and implement an appropriate process to ensure the same-day settlement of delivered waybills by agencies.
  • Manage the logistics of agencies of different provinces/areas (e.g. optimize the number as well as locations of distribution centers for each city) in a way that expansion of the operations becomes feasible.
  • Streamline the methods of pickup/delivery of customer packages to assure that the service quality meets the demands
  • Understanding city level pickup operations and implement new processes around pickup to optimize overall FM cost.
NegotiationProcurementLogistics ManagementOperations Management

Flipkart

Executive - Seller Audit

Jun 2023Jul 2023 · 1 mo · New Delhi, Delhi, India · Remote

  • Seller claim inspection for the RVP & RTO orders in Delhi & NCR
  • < Reduced the seller claim rate from 40% ~18% within months on regular & surprise audit. Closely monitor the Seller claim % against the company.
  • Deep drive the data and share the RCA against the fake and damaged shipment received by the seller which is to claim under wrong shipment.
  • Train Implant team which is aligned to seller location to reduce the claim percentage.

Grab (grab a grub services pvt. ltd)

Executive - Transport

Jul 2022Jun 2023 · 11 mos · Gurugram, Haryana, India

  • Drive B2B & B2C Transport Operation in Delhi & NCR.
  • Planning and Managing Adhoc and Fixed Vehicles
  • Vehicle Alignment for Reliance jiomart process & Reliance fresh. Closely working with operations team.
  • Replace Iced (Fixed) vehicles to Ev’s from 0~100 in a month
  • Vendor Negotiations for placing the Vehicles.
Six SigmaVendor ManagementTransport Operations

Myntra

Store Operations Executive

Sep 2019Jul 2022 · 2 yrs 10 mos · Delhi, India

  • Responsible to drive Operational metric and ownership to improve station's performance and effectively managing the delivery team.
  • Handling 110 Delivery Partners (MENSA Store) with efficiently distrusting the order to deliver.
Train the TrainerOperations Management

Education

Symbiosis Centre for Distance Learning

PGDBA — Operations Management and Supervision

Jan 2021Dec 2023

Delhi University

Bachelor of Arts - BA

Jan 2017Jan 2020

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