Akash Gupta

Business Development Executive

Noida, Uttar Pradesh, India5 yrs 7 mos experience

Highly Stable

Key Highlights

Proven track record in driving revenue growth.
Expertise in managing key client relationships.
Strong leadership in sales operations and team management.

Stackforce AI infers this person is a SaaS Business Development and Sales Operations expert.

Contact

Skills

Core Skills

Key Account ManagementSales ManagementSales OperationsBusiness Development

Other Skills

Key Account Acquisition & RetentionTeam LeadershipCRM IntegrationRevenue & Profit GrowthTeam BuildingCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionMicrosoft ExcelMicrosoft OfficeProcess improvementsOperations ManagementRevenue GenerationSales PlanningSales Target Management

About

I am a results-driven professional with a diverse background in business development, key account management, and sales operations. Over the course of my career, I have consistently demonstrated my ability to drive growth, manage strategic accounts, and optimize sales processes. Experience: Business Development Manager: - Spearheaded initiatives to identify and secure new business opportunities. - Developed and executed strategies to expand market presence and increase revenue. - Fostered strong relationships with prospective clients, leading to a significant boost in the sales pipeline. Key Account Manager: - Managed and nurtured relationships with key clients, ensuring their needs were met and exceeded. - Acted as the primary point of contact for major accounts, providing tailored solutions and enhancing client satisfaction. - Achieved revenue growth targets through strategic account planning and effective cross-functional collaboration.

Experience

5 yrs 7 mos

Total Experience

2 yrs 8 mos

Average Tenure

2 mos

Current Experience

Arihant publications india limited

Head - CRM & Inside Sales

Mar 2026 – Present · 2 mos · Noida, Uttar Pradesh, India · Hybrid

Appsforbharat

2 roles

Sales Team Lead

Jul 2025 – Jan 2026 · 6 mos

Key Account Acquisition & RetentionTeam LeadershipCRM IntegrationRevenue & Profit GrowthTeam BuildingCustomer Relationship Management (CRM)+12

Telesales Team Lead

Jul 2025 – Jan 2026 · 6 mos

Led a team of 10 telesales executives and increased AOV from 2K to 25K, growing monthly revenue from 3L to 25L within 4 months. Expanded business to 4 new cities and streamlined daily operations to ensure smooth scaling and faster conversions. Understood early operational gaps and introduced customized travel packages to improve customer experience and sales. Onboarded Exotel, LSQ, and AI Chatbot & Whatsapp tools to improve call tracking, lead monitoring, and team productivity. Built Excel dashboards for daily reports, incentive tracking, and performance monitoring to make decision-making easier. Managed hiring, training, and daily review meetings to track goals, improve lead quality, and enhance overall team performance.

Classplus

4 roles

Senior Key Account Manager

Aug 2022 – Jun 2025 · 2 yrs 10 mos

Data AnalysisTeam ManagementMicrosoft OfficeDashboard BuildingOperations ManagementCustomer Communication+7

Senior Key Account Manager

Aug 2022 – Jun 2025 · 2 yrs 10 mos

Managed a portfolio of 70+ high-value clients, ensuring retention, satisfaction, and strategic growth. Serve as the primary point of contact for key clients, addressing their needs, resolving issues, and driving success with Classplus products. Conducted business reviews and presented performance insights to drive upsells and renewals. Achieved 80%+ client retention rate by proactively addressing issues and providing customized solutions. Designed and delivered customized solutions, increasing customer retention by 30% and driving substantial revenue growth. Collaborated with internal teams to align customer success strategies with business outcomes. Assisted in escalations alongside the Customer Delight Team to maintain satisfaction.

Business Development Team Lead

Jun 2020 – Jul 2022 · 2 yrs 1 mo

Team LeadershipTeam BuildingTeam MotivationTeam ManagementSales Target ManagementSales Trainings+6

Business Development Team Lead

Jun 2020 – Jul 2022 · 2 yrs 1 mo

Mentored and managed a team of Business Development Managers to meet and exceed sales targets. Identified new markets and sales opportunities, increasing deal volume and revenue. Conducted 3 to 4 daily client meetings (in person / virtual), building trust and driving conversions. 12-14 deals closed monthly, generating more than 3 lakhs in revenue. Managed the entire sales cycle - lead generation to deal closure - with accurate forecasting. Consistently achieved 90-100% of monthly sales targets. Leads acquired through presales teams, third-party sources, and independent outreach.