Akash Kumar

Operations Associate

Delhi, India9 yrs 1 mo experience

Highly Stable

Key Highlights

Proven expertise in logistics and supply chain management.
Strong leadership in managing diverse teams.
Successful in optimizing operational processes.

Stackforce AI infers this person is a logistics and supply chain management expert with strong operational leadership.

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Skills

Core Skills

Operations ManagementLogistics ManagementOperationsThird-party Logistics (3pl)Delivery OperationsLast MileFirst Mile

Other Skills

Service-Level Agreements (SLA)People ManagementVendor ManagementFacility ExpansionCost ManagementNegotiationCustomer ExperienceProblem SolvingCustomer Relationship Management (CRM)Microsoft ExcelMicrosoft OfficeTeam BuildingTeam LeadershipManagementCustomer Service

About

Experienced Manager with a demonstrated history of working in the logistics and supply chain industry. Strong professional skilled in Operations Management, Team Management, Fleet Management, First and Last Mile.

Experience

9 yrs 1 mo

Total Experience

1 yr 10 mos

Average Tenure

9 mos

Current Experience

Meesho

Area Manager

Sep 2025 – Present · 9 mos · Delhi, India · Hybrid

Monitoring and improving the process, managing the First-mile team, and assuring the property of safety conditions and efficiency.
Leading and Supervising First Mile Team.
Day-to-day decision making upon strategies.
Design and implement an appropriate process to ensure the same-day settlement of delivered waybills by agencies.
Manage the logistics of agencies of different provinces/areas (e.g.
optimize the number as well as locations of distribution centers for each city) in a way that expansion of the operations becomes feasible.
Streamline the methods of pickup/delivery of return packages to assure that the service quality meets the demands.
Logistics management.
Understanding city level pickup operations and implement new processes around pickup to optimize overall FM cost.
Return route optimizations and understanding of return movement and seller grievances handling.

First MileOperations ManagementService-Level Agreements (SLA)People ManagementLogistics ManagementVendor Management+2

Career break

Caregiving

Feb 2023 – Aug 2025 · 2 yrs 6 mos · Delhi, India

During this period, I stepped away from full-time professional work to take on primary caregiving responsibilities for my mother during a major health challenge. Alongside this, I explored entrepreneurship by launching and operating a cloud kitchen.

Dunzo

3 roles

Associate Supply Manager

Oct 2022 – Dec 2022 · 2 mos

NegotiationOperationsThird-Party Logistics (3PL)Delivery OperationsCustomer ExperienceProblem Solving

Supply Team Lead

Feb 2022 – Nov 2022 · 9 mos

NegotiationOperationsThird-Party Logistics (3PL)Delivery OperationsCustomer ExperienceProblem Solving

Supply Specialist

Mar 2019 – Feb 2022 · 2 yrs 11 mos

NegotiationOperationsDelivery OperationsCustomer ExperienceProblem Solving

Xpressbees (busybees logistics solutions pvt. ltd.)

Branch Manager

Jun 2018 – Feb 2020 · 1 yr 8 mos

NegotiationOperationsDelivery OperationsProblem SolvingLast Mile

Nuvoex

Branch Manager

Feb 2017 – Nov 2017 · 9 mos · Gurgaon, Haryana, India

Reverse logistics
Forward logistics
Supervising day-to-day management
Enabled customer feedback through various channels to improve the Branch performance.
Inventory management.
Team Handling.
Maintaining trackers.
Staffing, training, cost control, Fleet management.
Order fulfillment.
Handling vendor escalation
Handling RTO, RTS,

NegotiationOperationsDelivery OperationsFirst MileProblem SolvingLast Mile

Parcelled

Hub Manager

Sep 2015 – May 2016 · 8 mos · Greater Delhi Area

Supervised day-to-day management (staffing, training, cost control, Fleet management, customer relations.
Enabled customer feedback through various channels to improve the supply chain management
Developed system solutions and logistic programs
Monitored potential risks and other significant matters that required immediate solutions.
Reduced cost of per pickup.
Planned, optimized, and implemented service solutions that improve performance of supply chains.
Predictability, costs and visibility.
Order management.