Alimohammad Kara

Operations Associate

Pune, Maharashtra, India7 yrs 11 mos experience

Highly Stable

Key Highlights

Improved credit application TAT by 85%
Managed campaigns targeting over 900K leads quarterly
Spearheaded customer feedback loops for enhanced satisfaction

Stackforce AI infers this person is a Customer Experience and Success professional with expertise in CRM and data-driven strategies.

Contact

Skills

Core Skills

Campaign ManagementClient RelationsCustomer Success ManagementFinancial AnalysisLead Generation

Other Skills

Accepting ResponsibilityAccount ManagementAccount MonitoringAdvertisingAnalytical SkillsBusinessBusiness DevelopmentBusiness Growth SupportBusiness Relationship ManagementBusiness StrategyCampaign CoordinationCampaign MonitorCampaign StrategiesClient CommunicationClient Services

About

🚀 Customer Experience Champion | Elevating Engagement & Retention through Data-Driven Insights & CRM Excellence With 8+ years of expertise across Customer Success, Lead Generation, and Campaign Execution, I specialize in creating impactful customer journeys powered by CRM Analytics and actionable Customer Insights. 🔍 Data-Driven Impact: Improved credit application TAT by 85% while decoding complex data to inform Customer Behavior Analysis and drive Upsell/Cross-sell strategies. 💬 Customer-First Mindset: Spearheaded Customer Feedback loops to refine onboarding and optimize Customer Satisfaction Metrics like NPS, renewal rate, and churn. 📊 Scalable Execution: Managed campaigns targeting over 900K leads quarterly, enabling smarter segmentation and Customer Engagement with marketing and sales synergy. My work is rooted in Customer Health Monitoring, empathy, and agility—fueling long-term loyalty, Customer Retention, and business growth. Let’s connect if you’re looking for a CX pro who brings strategy, execution, and heart into every customer touchpoint.

Experience

7 yrs 11 mos

Total Experience

3 yrs 9 mos

Average Tenure

1 yr 1 mo

Current Experience

Interlink

Campaign Coordinator

May 2025 – Present · 1 yr 1 mo · Pune, Maharashtra, India · On-site

🔹 Campaign Coordinator | Client Communication Specialist | RFP Management | Team Liaison 🔹
As a Campaign Coordinator at Interlink Engage, I specialize in making things move — fast, smoothly, and with precision. I serve as the central point of contact between clients and internal teams, ensuring every brief, update, and campaign milestone is communicated clearly and executed flawlessly.
From managing RFPs and overseeing end-to-end campaign execution to juggling multiple client accounts and aligning cross-functional teams, I thrive in high-energy environments where organization, clarity, and quick thinking are key.
✅ Inbox & calendar ninja (100+ emails a day? Handled.)
✅ Skilled in Outlook, MS Teams, Google Sheets & more
✅ Known for multitasking with a calm head and sharp focus
✅ Passionate about making communication efficient and campaigns effective

Campaign CoordinationClient CommunicationRFP ManagementTeam LiaisonMultitaskingProject Management+2

Keep

Customer Success Analyst

Nov 2023 – Sep 2024 · 10 mos · Remote

Analyzed customer financials to recommend tailored solutions, helping clients optimize credit limits and achieve their business goals.
Deep-dived into customer financial journeys, identifying key milestones and growth opportunities to drive customer success and satisfaction.
Collaborated closely with customers to align credit solutions with their evolving needs, strengthening long-term partnerships.
Proactively monitored customer accounts, ensuring financial health while delivering insights that enhanced customer outcomes.
Enabled customer growth by leveraging financial analysis to provide personalized strategies, contributing to increased retention and trust.

Financial AnalysisCustomer SuccessCustomer Journey MappingAccount MonitoringCustomer Relationship ManagementCustomer Success Management

Spiceworks ziff davis

Lead Generation Specialist

Apr 2022 – Nov 2023 · 1 yr 7 mos · Pune, Maharashtra, India · Remote

RFP Responses (Through Salesforce)
Campaign Management (ABM/Content Syndication/Intent Segments/HQL/BANT/I2P/Custom Campaigns for Enterprise/Channel accounts) using Wrike - A Project Management Tool.
Partner Management (RFQ response/CPL calculation/Campaign Allocation/Campaign Launch/Replacements) using Converter - Lead Management CRM
API setup and deliveries through Converter for Salesforce/Marketo/Integrate/Eloqua/Hubspot/ConverterConnect.
Volume Check and Reconciliations using Reports from Tableau/Salesforce/Converter
Advance Excel and Data Analysis Skills

Lead GenerationCampaign ManagementSalesforceData AnalysisProject Management