Jun 2023 – Jan 2024 · 7 mos · Remote

• ● Arranged daily stand-up meetings, facilitated meetings, scheduled meetings, Sprint demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
• ● Designed and implemented an automated reconciliation system for payment transactions, minimizing manual errors.
• ● Collaborated with stakeholders to understand business requirements and translated them into technical solutions.
• ● Utilized SQL to extract, transform, and load data from multiple sources to streamline reconciliation workflows.
• ● Developed comprehensive documentation, including process flows, BRDs, and acceptance criteria for automation scripts.
• ● Conducted UAT sessions with stakeholders, ensuring alignment with business objectives and compliance standards.
• ● Facilitated stakeholder workshops to identify opportunities for process optimization and cost reduction.
• ● Ensuring that the refinement process aligns with Scrum best practices and the Definition of Ready (DoR), ensuring that Sprint backlog items are clear, well-defined, and ready to be worked on.
• ● Facilitating discussions on the criteria for prioritization, ensuring that value and dependencies are considered.
• ● Identifying inefficiencies in how backlog items are written, estimated, or discussed, and support the team in improving these practices over time.
• ● Encouraging the team to reflect on the refinement process in retrospectives and continuously enhance the approach.
• ● Ensures the DoD (Definition of done) is being followed.
• ● Built and maintained data quality validation scripts in SQL, improving data accuracy by 25%.
• ● Partnered with Finance and Risk teams to define and track key performance indicators (KPIs) related to payment anomalies and reporting delays.
• ● Monitor project metrics and KPIs, providing regular reports and insights to support data-driven decision making.

Apr 2022 – Apr 2023 · 1 yr · Remote

• ● Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision making processes in order to ensure quick inspection and proper use of adaptation process.
• ● Organized and facilitated the sprint planning meeting.
• ● Responsible for monitoring the scrum processes and scrum meetings.
• ● Gathered Requirements, Client Facing, Mapping the Requirements from business heads using elicitation techniques.
• ● Created User Stories and added acceptance criteria with the help of product owner, added user stories in Product backlog.
• ● Implemented fraud detection strategies that decreased fraudulent incidents by 30%
• significantly enhancing the effectiveness of AML compliance efforts.
• ● Analyzed over 1,000 transaction records to detect patterns indicative of money laundering and fraud, achieving a 95% accuracy rate.
• ● Conducted Enterprise analysis, and created product vision documents with help of PO.
• ●Analyzed 1,000+ transactions using SQL joins and subqueries to detect fraud patterns and improve AML alert thresholds.
• ● Worked with Data Engineering to validate data lineage across AML and compliance systems during integration testing.
• ● Created and presented ad hoc analytical reports to stakeholders for regulatory and audit review, improving compliance transparency.

Jan 2022 – Mar 2022 · 2 mos · Bengaluru, Karnataka, India · On-site

• Conducted Enterprise analysis and created Business case document, conducted stakeholder analysis and prepared RACI matrix.
• Responsible for tracking remittances, audit and compliance, credit assessment and monitoring the Loans and tractor financing investment compliance, monitoring investment limits, mandates and regulatory compliance monitoring.
• Gathered requirements from business heads using Elicitation techniques, Created Business requirements document(BRD)
• Translated BRD into Functional requirements document (FRD), Collaborated with technical team and prepared SRS Document.

Jan 2019 – Jan 2022 · 3 yrs · Bengaluru, Karnataka, India · On-site

• ● Conducted Enterprise analysis and created Business case document, stakeholder analysis and prepared RACI matrix.
• ● Gathered requirements from business heads using Elicitation techniques, Created Business requirements document (BRD).
• ● Translated BRD into Functional requirements document (FRD).
• ● Collaborated with the technical team and prepared an SRS Document.
• ● Created UML diagrams and wire-frames for visual representation of requirements using MS Visio, Balsamiq and Azure.
• ● Created and Maintained RTM throughout the project.
• ● Assisted in the Testing team by preparing Test Case
• ● Scenarios and ensured the UAT is successful.
• ● Responsible for handling the vendor partners Product learning .
• ● Conducted Enterprise analysis and created Business case document, conducted stakeholder analysis and prepared RACI matrix.
• ● Responsible for tracking remittances, audit and compliance, credit assessment and monitoring the Loans and tractor financing investment compliance, monitoring investment limits, mandates and regulatory compliance monitoring.
• ● Conducted feasibility study, gap analysis, risk analysis, and stakeholder analysis and prepared Business Case Document.
• ● Understand business process flows and address requirements using MS Visio and Balsamiq for stakeholder approach.
• ● Maintained RTM and oversaw UAT for deployment.
• ● Responsible for Sprint Refinement, Sprint Backlog, Sprint Retrospective and Sprint.

May 2016 – Oct 2018 · 2 yrs 5 mos · Delhi, India · On-site

• Generated new business and referral clients in partnership with financial channel partners and branch team. Responsible for managing PL and Gold loan business for the bank. Providing end to end support to Channel partners. handling 6 major branches of South Delhi Such as GK-1, GK-2, Pamposh area and Malviya nagar , CR park. Responsible for cross sell of other banking products such as LI, GI, Mutual funds etc. Proactively adding profitability for the bank. Achieved goals for sale of bank products and services and exceeded performance metrics for customer service. Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals. Maintained knowledge on banking products and distribution to provide optimal service support.