Aman Kumar — Business Development Executive

Senior Manager – Analytics | Data-Driven | Problem Solver | Process Optimizer I’m passionate about turning data into stories that fuel smarter decisions and measurable business outcomes. With extensive experience in analytics and operations, I focus on driving efficiency, improving performance, and enabling data-backed strategies that align with business goals. At Physics Wallah, I lead analytics and operations initiatives that have significantly improved CRM efficiency, reduced customer response time from 24 hours to 2–3 hours, and automated reporting processes that save 80+ hours of manual effort every week. These efforts have empowered a large sales team to make real-time, data-driven decisions—boosting lead conversion and overall productivity. During my tenure at Byju’s, I enhanced lead conversion rates by 8% through strategic campaign optimization and cost-efficient CRM solutions. My data-driven strategies contributed to a 97% lead utilization, and I successfully managed cross-functional teams to deliver company-wide improvements. With hands-on expertise in SQL, Python, Power BI, and Google Sheets, I design and automate dashboards that provide actionable insights, helping teams track and optimize performance metrics. My approach combines technical rigor with process improvement and team mentoring, enabling initiatives that drive growth and operational excellence. Key Accomplishments ✔ Improved CRM efficiency and customer experience with faster response times ✔ Automated reporting workflows saving 80+ hours per week ✔ Boosted lead conversion by 8% and achieved 97% lead utilization ✔ Enabled data-driven decision-making for large sales teams ✔ Designed dashboards for real-time performance tracking ✔ Led cross-functional teams to align analytics with business needs I’m always excited to connect with data enthusiasts and professionals in analytics and operations. If you’re looking for someone who can transform data into growth-driven strategies—or simply want to exchange ideas—let’s connect!

Stackforce AI infers this person is a Data-Driven Analytics Manager in the Education sector.

Location: Noida, Uttar Pradesh, India

Experience: 6 yrs 10 mos

Skills

Data Analysis
Process Improvement
Data Visualization
Business Strategy
Cost Management

Career Highlights

Reduced customer response time from 24 hours to 2-3 hours.
Automated reporting processes saving 80+ hours weekly.
Boosted lead conversion rates by 8% through strategic optimization.

Work Experience

Info Edge India Ltd

Senior Manager Business Analytics (8 mos)

PW (PhysicsWallah)

Senior Manager - Ops & Analytics (5 mos)

Manager - Ops & Analytics (1 yr 4 mos)

BYJU'S

Manager - Ops & Analytics (Business Strategy) (1 yr 11 mos)

Associate Manager (6 mos)

Sr. Associate (9 mos)

Associate (1 yr 4 mos)

Education

B.Tech at Maharaja Ranjit Singh Punjab Technical University

at Kendriya Vidyalaya

Aman Kumar

Business Development Executive

Noida, Uttar Pradesh, India6 yrs 10 mos experience

Highly Stable

Key Highlights

Reduced customer response time from 24 hours to 2-3 hours.
Automated reporting processes saving 80+ hours weekly.
Boosted lead conversion rates by 8% through strategic optimization.

Stackforce AI infers this person is a Data-Driven Analytics Manager in the Education sector.

Contact

Skills

Core Skills

Data AnalysisProcess ImprovementData VisualizationBusiness StrategyCost Management

Other Skills

Microsoft Power BIPython (Programming Language)SQLCRM APIsPower BIPresentation SkillsCoordination SkillsReporting & AnalysisData ReportingEmployee RelationsProblem SolvingLogical ApproachCommunicationStakeholder ManagementOrganizational Effectiveness

About

Experience

6 yrs 10 mos

Total Experience

3 yrs 1 mo

Average Tenure

8 mos

Current Experience

Info edge india ltd

Senior Manager Business Analytics

Sep 2025 – Present · 8 mos · Noida · On-site

Pw (physicswallah)

2 roles

Senior Manager - Ops & Analytics

Apr 2025 – Sep 2025 · 5 mos · On-site

Microsoft Power BIPython (Programming Language)SQLData AnalysisProcess Improvement

Manager - Ops & Analytics

Jan 2024 – May 2025 · 1 yr 4 mos · On-site

Tools: Power BI, SQL, Python, CRM APIs, LeadSquared, Ameyo, App Script
🔹 CRM Automation & Lead Management
Led the design of an automated BTL lead generation & allocation engine using SQL + CRM APIs, cutting lead response time from 24 hrs → 2–3 hrs, boosting BTL conversion by 0.6%.
Automated CRM workflows for tracking, reassignment, and follow-up — improved lead utilization from 75% → 98%, and conversion from 2.6% → 4%.
Designed the lead handling system for BTL marketing: real-time checks for duplicates and round-robin assignment based on center, removing manual dependencies.
Documented BRD/FRD for CRM onboarding, collaborating with Sales, Marketing & Finance teams to define functionalities in LeadSquared.
🔹 Data Products & Dashboards
Delivered a student engagement dashboard using SQL + Power BI, enabling targeted remarketing and boosting online-to-offline transition from 20% → 45%.
Migrated all sales dashboards to Power BI with automated data refreshes — saved 80+ hours/week, enabled live tracking across 5,000+ sales units and 3M+ leads.
Defined requirements and launched an integrated sales performance monitoring tool (LeadSquared + Ameyo APIs), enabling hourly team-level tracking of leads, follow-ups, and sales run rate.
🔹 Advanced Analytics & Campaign Insights
Analyzed behavior of 3M+ leads to identify high-intent users for drip campaigns — increased inbound calls by 15%, conversion by 10%.
Created a custom ERP API that pushes hourly offline sales data from centers, enabling management-level real-time sales monitoring.
🔹 Automation & Stakeholder Collaboration
Automated recurring reports using Python, SQL & App Script, enhancing decision-making visibility across Sales and Ops.
Acted as a bridge between Product, Ops, and Tech — aligning cross-functional goals and translating business requirements into robust analytics solutions.

Presentation SkillsCoordination SkillsReporting & Analysispower biData ReportingEmployee Relations+23

Byju's

4 roles

Manager - Ops & Analytics (Business Strategy)

Feb 2022 – Jan 2024 · 1 yr 11 mos

Enhanced Special Campaign Lead Conversion: Implemented a series of strategic processes that not only optimized our special campaign leads but also led to an impressive 8% increase in conversion rates.
Cost-Efficient Marketing CRM: Crafted and executed automation solutions to efficiently cut down Marketing CRM expenses by an exceptional 20%.
Seamless Cross-Functional Collaboration: Forged invaluable collaborations across diverse teams, resulting in a remarkable enhancement of lead utilization from 75% to a highly efficient 97%. Efficient Management of Walk-Ins: Vigilantly tracked and managed the end-to-end journey of over 40,000 weekly walk-ins, translating into an additional revenue of 3 Crores.
Pilot Project for Sales Growth: Successfully executed a pilot project, boosting the average sales per person from 0.67 to 1.25, with plans for nationwide, scalable implementation across 303 centers. Optimized Sales and Lead Funnels: Tracked and analyzed sales and lead funnels, delivering an outstanding 12% to 17% increase in the conversion rate for inbound leads.
Data-Driven Performance Enhancement: Conducted comprehensive performance reviews with sales team members, leveraging KPI data to identify and enhance strengths while addressing areas for improvement.

Business ProcessOperations ManagementData AnalysisExploratory Data AnalysisLarge-scale Data AnalysisStrategic Data Analysis