Jul 2023 – Dec 2023 · 5 mos · Bengaluru, Karnataka, India · Hybrid

• Lead the TTOD hiring program (Contingent Workforce) at the Netapp for APAC Region, overseeing various aspects such as vendor onboarding and
• engagement, devising outcome-oriented staffing solutions, ensuring comprehensive program governance, and establishing a sustainable,
• quantifiable, and prosperous TTOD program. My primary responsibilities encompass:
• ● Strategize, execute, manage, and supervise contingent workforce strategies, initiatives, and projects tailored for the India Region.
• ● Establish robust governance structures and educate business stakeholders to guarantee compliance with NetApp’s approved worker
• classifications and engagements.
• ● Take ownership of NetApp’s contingent workforce policies, delivering education and enforcement within IDC.
• ● Develop talent pipelines and fulfill the demand for contingent workforce through staff augmentation.
• ● Oversee the day-to-day operations and compliance of the Contingent Workforce program, collaborating closely with cross-functional
• teams and our Managed Service Provider (MSP) to meet the talent needs and manage the entire lifecycle of contingent workers.
• ● Cultivate strong relationships with cross-functional teams, stakeholders, and users across various business entities, whether in-person or
• within remote work environments.
• ● Achieve all regional service level objectives to promote program health, consistency in service delivery, and enhance the internal
• customer and supplier experience.
• ● Improve supply chain performance by implementing scorecards and supporting the sourcing team in identifying the most suitable and
• optimized supply chain for IDC.
• ● Define and implement a robust compliance process while conducting audits of the supply chain in accordance with regional prerequisites
• to mitigate risks associated with engagements.

Oct 2022 – Jul 2023 · 9 mos · Bengaluru · On-site

• Acted as the single point of contact (SPOC) for offshore engagement with a client partner for a high-revenue account exceeding $100 million.
• Served as the SPOC for the client regarding managed services and staff augmentation engagements within the Indian market.
• Collaborated closely with the client partner and delivery leadership to expand existing deals and secure new deals, providing offshore talent market insights, SLA management, and other related support.
• Presented regular progress reports to the leadership team on a monthly and quarterly basis.
• Led stakeholder management and talent fulfillment for the largest account at EMIDS.
• Oversaw talent fulfillment for the payer vertical across offshore locations.
• Led the partner ecosystem for APAC at EMIDS, overseeing various hiring modes, including MSA (Master Services Agreement) and SLA (Service Level Agreement).
• Managed a team consisting of 10 core members and over 25 RPO/MSP (Recruitment Process Outsourcing/Managed Service Provider) deployed resources.
• Played a key role in strategic initiatives related to talent attraction.
• Successfully established and built the Salesforce Cloud Center of Excellence (CoE).
• Provided oversight for management information system (MIS), key result areas (KRA), and key performance indicators KPI) within the business unit and talent acquisition function.
• Actively participated in the digital transformation efforts of the talent acquisition and HR teams, focusing on tools and policy enhancements

Jul 2021 – Oct 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Acted as the single point of contact (SPOC) for global business and delivery leadership for the Talent Program within the Tech Towers segment of CIS (Cloud, Infrastructure, and Storage).
• Served as the SPOC for key accounts in CIS, including BSM (Business Service Management) and SNOW (ServiceNow), with clients such as HSBC, CITI, GSK, and others.
• Functioned as the SPOC for client partners based in the US, Europe, and AMEA regions, ensuring successful Statement of Work (SOW) fulfillment.
• Successfully fulfilled talent requirements for BSM and ServiceNow Skill Towers.
• Led and managed MSP (Managed Service Provider) and RPO (Recruitment Process Outsourcing) engagements for CIS, overseeing the hiring of 4000+ professionals in Cloud Infrastructure and Storage in the fiscal year 2021-2022.
• Directed the hiring efforts for Cloud Infrastructure and Storage in the Europe region during two quarters.
• Acted as the primary point of contact for CIS with key clients, maintaining strong relationships and facilitating effective communication.
• Managed a team of 25 professionals, both internal and external, ensuring smooth operations and collaboration.
• Took charge of the Social Media Hiring Campaign, overseeing internal and external efforts to attract top talent.
• Expanded the talent pool by adding over 650 ServiceNow candidates in the fiscal year 2021-2022.
• Successfully recruited over 780 professionals in the Business Service Management field in the fiscal year 2021-2022.
• Delivered comprehensive monthly, quarterly, and annual reports and analysis to business and practice stakeholders, providing valuable insights to support decision-making.

Jun 2020 – Jun 2021 · 1 yr · Bengaluru, Karnataka, India

• As an Advisor for Business Development at RA Info, a staffing and development company, provided strategic guidance and support in acquiring new clients and expanding the business.
• Served as the VP of Sales and Customer Success at HiyaMee for a 4-month full-time contract. Successfully acquired notable clients such as Optum, TESCO, Telstra, Nisum, and SOKO WATCH. Led the ramp-up of the sales and delivery team to 100 members within 4 weeks, resulting in a total deal size of INR 3 Cr for lateral and contract hiring events. Headed the talent acquisition team to onboard over 150 IT professionals in 3 months for Optum, Telstra, and TESCO.
• Worked as an Advisor for Business Development and Talent Acquisition at GoodWorklabs since November 2020. Responsible for client engagement, new client acquisition, and setting up delivery teams. Assisted in establishing a sales and lead generation team for India and the US. Acted as the point of contact for clients like Licious, PayTm, and Mercedes Benz for their IT contract staffing requirements. In an 8-week engagement, added 87 IT professionals across various clients as a Talent Acquisition Advisor.
• As an Advisor for Business Development at Meedenlabs, a startup, worked closely with the founder from inception. Provided support in client acquisition, team ramp-up, branding, and client management. Primarily focused on offering contract and permanent staffing solutions and services.
• Held the position of Assistant Vice President at Rekrut India, responsible for establishing the IT Contingent Workforce Business Division. Led client acquisition, account management, sales and delivery team ramp-up, sales and delivery policy implementation, and branding initiatives.

May 2016 – May 2020 · 4 yrs · Bengaluru, Karnataka, India · On-site

• As the leader of the India Business Division, responsible for new business development, strategic alliances, and account management across all verticals and domains, including contingent workforce and ODC (Offshore Development Center).
• Successfully built a business unit from scratch and achieved an annual revenue of 5M USD, contributing to the overall revenue of 12M USD within 48 months. Managed a team of 150+ active T&M associates.
• Acted as the executive head for Accionlabs, managing strategic accounts such as MasterCard, Walmart, and SCB in all contingent workforce engagements.
• Served as a liaison for Accionlabs India, acting as the talent acquisition point of contact for ODC ramp-up across all development centers for clients in the US, UK, APAC, and Canada.
• Led the team responsible for managing a portfolio of 70+ captive clients and headed the Partner and Resource Management Group, focusing on building a partner eco-system and bench management.
• Oversaw the recruitment division for both the India Business Unit and Offshore Development Unit, managing ramp-up across all business units, resource planning, and KRA for the talent acquisition team.
• Successfully fulfilled talent acquisition requirements for key accounts such as Rackspace (150 hires), MasterCard (90 hires),Standard Chartered Bank (65 hires), and other significant clients.
• During the four-year tenure as TA Head, grew the headcount of Accionlabs from 135 to 1800+ across development centers.
• Coordinated with the legal and operations teams to execute MSA (Master Services Agreement), NDA (Non-Disclosure Agreement), and SOWs (Statements of Work).
• Managed P&L (Profit and Loss) for the division and led strategic projects in the operations division related to administration, IT, and HR.
• Provided oversight for offshore client engagement and led key events such as the Innovation Summit and Annual Awards

May 2013 – May 2016 · 3 yrs · Greater Bengaluru Area · On-site

• Implemented strategic planning and engaged with C-level executives to increase ZIETA's Contract Staffing division revenue at key accounts.
• Managed customer relationships at multiple levels and ensured proactive delivery management to enhance customer satisfaction.
• Improved profitability through efficient resource management strategies.
• Acted as the escalation point and provided leadership and solutions for customers' professional services needs.
• Established a trusted advisory position with key accounts, building strong relationships based on expertise and industry knowledge.
• Led and mentored Account Managers and Delivery Managers, guiding them in their roles and responsibilities.
• Played a crucial role in the company's leadership team, providing insights and recommendations on technologies and competencies aligned with the account's technology roadmap.
• Defined, measured, and reported on key performance indicators (KPIs) as the owner of the Resource Management Group.
• Assumed responsibility for the P&L of the Resource Management Group, ensuring financial targets were met.
• Assisted Account Managers in expanding business opportunities within existing accounts and supported Business Development Managers in acquiring new clients.
• Collaborated with the Vendor Management Team to cultivate and maintain a robust vendor eco-system.
• Worked closely with the Leadership Team, Program Managers, and Practice Leads to plan and fulfill internal resource hiring requirements.

Jan 2011 – Apr 2013 · 2 yrs 3 mos · Bangalore · On-site

• Sales, Account Management & Team Operations
• ● Client servicing, end-to-end Account Management, and generating new sales lead.
• ● Achieve individual sales target.
• ● Build and maintain relationships with client contacts and decision makers.
• ● Monthly meeting with Clients, biweekly catch-up calls to track the status.
• ● Ensure client satisfaction through timely delivery, while maintaining quality by the delivery team
• ● Coordinating with the Legal and Operations team to execute MSA, NDA and SOWs.
• Client Service
• ● Build and maintain relationships with client contacts and decision makers.
• ● Ensure client satisfaction through timely delivery, while maintaining quality
• ● Identifying the customer's needs and challenges. Advocates solutions to deliver an excellent client experience.
• ● Collaborated with multiple stakeholders.
• People Management
• ● Managing and Coordination with the Recruitment Team & Team Manager
• ● Motivate and empower team to deliver team goals.
• ● Identify training needs and plan development activities along with the HR team

Jun 2010 – Jan 2011 · 7 mos

• Working as Astt. Manager Sales in Commercial Banking Division at HSBC Bangalore. Handling sales of corportae finacial product.
• Part of SME sales Team
• Manage Key CA for a new client as well as for cross-selling and upsell Financial Product
• Selling products like CASA, OD/CC, term loans, Factoring.
• Meeting shortlisted clients and converting them into final prospects list.
• Follow-ups with clients and development of intermediary channel..
• Ensuring regular Revenue growth in existing accounts.
• Acquisition of SME customers and building long-term relationship with them
• Achievements
• Revenue generation for the bank as well as acquisition of new potential customers.

Nov 2009 – Apr 2010 · 5 mos

• Handling Sales and Marketing for valuefirst messging private limted. Profile includes of handling existing client as well as develop new market for the company to generate revenue on monthly as well as annually. Also create a buzz in the market for sms prducts as well as solutions. Being part of valuefirst I was handling products like mobile marketing as well as m-commerce.

May 2009 – Oct 2009 · 5 mos

• My part of work in this organisation deals with managing key accounts. I am also assisting on appointing new channel partners. Be part of the deeproot linux i was handling both internal as well as external opertaion for the company. I was handling exisiting key account as well as sme account. during me serving period in deeproot i was alos part of the tean which were working on the launch of new verison of mail server.

May 2008 – Jun 2008 · 1 mo

• I was working as a management trainee in Reliance Communication Ltd., Indore. I completed project " Wireline Expanison". During my project I covered SEZ, Indore and various other key markets in indore region.

Jul 2005 – Aug 2005 · 1 mo

• Submitted Report on Glass Manufacturing as well as Management Aspect of it.

Jul 2004 – Aug 2004 · 1 mo

• Survey for Customer Satisfaction for Internet Services

Jul 2003 – Aug 2003 · 1 mo

• I was working as technical trainee in alcatel india ltd. I completed project " compatibility of mobile handset with portals" and " GPRS settings for Mobile handset"