Amit Jolly Pendanam — Customer Success Manager
As a Customer Success Account Manager at Microsoft since March 2026, I contribute to enhancing customer satisfaction and operational efficiency through expertise in vendor management and availability management. Leveraging a collaborative approach, I work with stakeholders to deliver strategic solutions that align with organizational goals. With over five years of professional experience, including managing a €22M beauty portfolio at Amazon and contributing to digital sales strategies at IBM, I bring a strong foundation in data-driven account management, strategic negotiations, and client engagement. My commitment is to fostering impactful partnerships and enabling growth through tailored, technology-driven strategies.
Stackforce AI infers this person is a Customer Success Manager with expertise in B2B retail and technology sectors.
Location: Kerala, India
Experience: 5 yrs 4 mos
Skills
- Vendor Management
- Strategic Negotiations
- Market Research
- Sales Prospecting
Career Highlights
- Managed a €22M beauty portfolio at Amazon.
- Expertise in vendor and availability management.
- Strong foundation in data-driven account management.
Work Experience
Microsoft
Customer Success Account Manager (3 mos)
Amazon
Account Manager I (1 yr 10 mos)
IBM
Digital Sales Intern (1 mo)
Cognizant
Associate (2 mos)
Programmer Analyst (1 yr 3 mos)
programmer analyst trainee (1 yr)
Viswajyothi College of Engineering and Technology
General Secretary (1 yr)
Kerala State Electricity Board
Summer Intern (0 mo)
Education
Post Graduate Programme in Management at Indian Institute of Management, Ranchi
Bachelor's degree at Viswajyothi College of Engineering and Technology, Vazhakulam P.O., Muvattupuzha , Ernakulam- 686 670
High school at Jawahar Navodaya Vidyalaya - JNV
at Vimala Public School Thodupuzha