Jun 2020 – Feb 2024 · 3 yrs 8 mos · Bengaluru, Karnataka, India

• Heading the India engineering team.

Jun 2017 – Sep 2019 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Joined Ambee as the CTO (first in technology).
• Initially launched as an ambulance aggregator (B2C marketplace), Ambee pivoted to B2B SAAS model.
• Integrated solution for handling any kind of emergency response dispatch.
• Raised ~$500K at ~$3M valuation.
• Aggregation
• Aggregated 40+ providers, 300+ ambulances and launched services in 4 cities in 6 months.
• Serviced ~2400 requests for ambulances, reduced average response by 40-60% using technology.
• Technology
• Built the technology team of 8 responsible for Backend, UI & Android.
• Browser-Based Command Center, significantly reduces the implementation cost using per asset pricing model.
• Android Field Application for handling dispatch jobs & communication/coordination (chat, video, image).
• Consumer Interface with SMS notifications and live tracking for their requests.
• Complete operational control with biometric attendance, leave & shift management, maintenance module.
• Records Management with digital records, event logs, GPS tracking, consumable & inventory management.
• Integrated solution with support for cloud telephony, GPS/GIS, multiple languages, third party API integration.
• Offline workflow redundancy using data APIs, local device storage and SMS based server communication.
• Single APIs for mobile & web using themed responses, instant deployment of a new module across platforms.

Mar 2016 – May 2017 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Joined as CTO (responsible for both product & technology) to accelerate expansion across the globe.
• Technology
• Built and managed a team of 10 engineers.
• Migrated the system from Magento to In-House within 2 months of joining.
• Improved website architecture & introduced Akamai, drastically reducing the page load time.
• The online store was supporting multiple languages and currencies with custom pricing for different geographies.
• Subscriptions
• Improved the discovery process using an enhanced algorithm & process, reducing subscription drop-offs.
• Changed the UX flow with a better exit page using multiple buying options, increasing retail orders.

Jul 2013 – Jan 2016 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Joined Zoomcar as the first CTO (4th employee, 1st in tech) and helped them in becoming India's largest self-drive car rental service. Zoomcar has raised ~$25M with ~$100M valuation during my tenure. My experience at Zoomcar with different focus areas:-
• Architect (July, 2013 – Dec, 2013)
• As a single resource, I built the whole platform from scratch right from product management & execution.
• Built Dynamic Inventory System with movable assets & built-in redundancy, streamlining operations.
• Built the user-facing website involving the backend, frontend & operations dashboards (Call-center and fleet).
• Worked on the UX and Visual Design for the initial version of the website and mobile apps.
• Ramped the team to 3 engineers, started hiring for mobile.
• Mobile Story (Jan, 2014 – June, 2014)
• Scaled the team to 10 engineers, putting teams in place for the API, Android & iPhone.
• Released native mobile apps for Android and iPhone.
• Scaling Operations (July, 2014 – Dec, 2014)
• Implemented Key Less Entry using mobile app and SMS, ensuring a seamless experience for customers.
• Designed Fraud Detection System for monitoring customers and operations, resulting in major cost savings.
• Fleet App for managing and scaling operations, critical for tracking and optimizing on-ground manpower.
• In-House Hardware for monitoring and managing vehicles across India.
• Wallet Integration for managing security deposit and refunds for a smooth post-trip experience.
• Process Automation: Call center, email marketing, system alerts and monitoring, payment reconciliation.
• Scaling Team (Jan, 2015 – Jan, 2016)
• Scaled the technology team from 10+ to 50+ engineers
• Kickstarted 6-month internship program and campus hiring.
• Created ownership driven teams: user-facing product, operations, finance & payments, integration.
• Build processes to ensure smooth operations and consistent user experience.

Apr 2008 – Mar 2013 · 4 yrs 11 mos · Greater Delhi Area

• Founded Khojguru.com and made it India's leading coupon service on Internet/Mobile with continuous profitability. I was primarily responsible for technology.
• Technology
• Built the technology team of 4 people and ensured in-house implementation of all technologies.
• Scaled the platform to 3 million average monthly visitors and 1 million registered users with limited budget.
• Created a hybrid mobile app, first in the industry.
• Created Public APIs for using coupons on third party platforms, powering their customer loyalty programs.
• SMS application making platform available from dumb phones, contributed around 10% of coupon downloads.
• Facebook application with invite and sharing capability.
• Launched the employee benefits program successfully with 70 companies.
• Smart Analytics System
• Built a holistic system grounds-up to take care of all communication, reporting and analytics need of Khojguru.
• Highly scalable email system with an ability to send 3 million emails per day.
• Almost Real time analytics and targeting system without compromising the user details.
• Automation of daily and weekly alerts using user profiling and dynamic content generation.

Apr 2006 – Mar 2008 · 1 yr 11 mos · Noida, Uttar Pradesh, India

• Virage Logic was a provider of memory compilers for the design of integrated circuits. Acquired by Synopsys in 2010.
• Responsible for characterizing and verifying the functionality of the product before releasing it to clients.
• Debugged functionality issues which would have resulted in failure and costly post-production recalls.

Jun 2005 – Apr 2006 · 10 mos · Gurugram, Haryana, India

• Biomorphic Microsystems was a semiconductor company producing image sensors for high-end mobile phones.
• Responsible for providing software support for failure analysis and yield correlation of production test data.
• Developed user interface for on-wafer characterization of devices, drastically reducing feedback time.