Amit Singh

Account Executive

Hyderabad, Telangana, India12 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 6 years of experience in Customer Success and Sales.
Proven track record in SaaS and IT industries.
Expert in account management and customer retention strategies.

Stackforce AI infers this person is a Customer Success and Sales professional in the SaaS industry.

Contact

Skills

Core Skills

Customer SuccessAccount Management

Other Skills

AutoCADBusiness DevelopmentBusiness StrategyBusiness-to-Business (B2B)CastingCivil EngineeringCold CallingConstructionConstruction ManagementContract ManagementCustomer EngagementCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionEmail Marketing

About

I am a result driven Customer success and Sales professional with 6+ years of experience in IT & SAAS based organizations. Completed my theoretical studies in 2014 in sales & marketing and since then I have learned a lot and implemented the same into the practical world. Had a good hand on B2B industry on formulating account handling, retention, reducing churn, business development. I enjoy a good challenge and always seek a solution that is good for all involved.

Experience

12 yrs

Total Experience

1 yr 8 mos

Average Tenure

3 yrs 7 mos

Current Experience

Nasscom

Member engagement

Nov 2022 – Present · 3 yrs 7 mos · Hyderabad, Telangana, India

Apex body for the technology industry in India | Guided by the ideology of #ThinkDigitalThinkIndia | Aim to position India as a global hub for innovation
Established in 1988, NASSCOM’s membership has grown over the years and currently stands around 1,400. These companies represent 95 percent of industry revenues and have enabled the association to spearhead initiatives and programs to build the sector in the country and globally.
NASSCOM members are active participants in the new global economy and are admired for their innovative business practices, social initiatives and thrust on emerging opportunities.

Account ManagementSaaS SalesRenewal RetentionCustomer Successengagement manager

Loop

All about customer Success

Mar 2022 – Nov 2022 · 8 mos · Pune, Maharashtra, India

Ezetap mobile solutions pvt. ltd

Customer Success Manager

Dec 2018 – Mar 2022 · 3 yrs 3 mos · Mumbai Area, India

Ezetap’s Smart and Secure capabilities as an intelligent SaaS payments platform is already helping thousands of brick-and-mortar retailers, e-commerce players, enterprises and financial inclusion organizations, transform their businesses.
KRA'S:
Owning the ultimate success of Ezetap customers, including deployment, training, monitoring of account, renewals and upselling
Ensuring that customers derive maximum value from their investments in Ezetap and fully leverage their subscription and services from an ongoing basis
Drive and execute customer renewals
Act as a key interface between the customer and all relevant divisions

Happay - expense management solution for businesses

Enterprise Account Manager

Mar 2016 – Dec 2018 · 2 yrs 9 mos · Mumbai Area, India

Happay is the most widely used and implemented solution in the Indian T&E software space. Having worked with 5000+ clients across 40+ verticals, we can work with businesses of any size to create a tailor-made platform for financial success.

Zo rooms

Community Manager

Aug 2015 – Nov 2015 · 3 mos · Hyderabad, Telangana, India

Ipp technologies pty ltd

Account Development Specialist

Jun 2014 – Jul 2015 · 1 yr 1 mo · Hyderabad Area, India

IPP’s mission is to provide cutting edge IT & ITES services to its clients in the global IT market place.
Since its inception, IPP has established its reputation and credentials equally in the Government IT and Corporate sectors spanning across all the states in Australia along with other Govt agencies and ministries in Middle East.