Aug 2022 – Nov 2025 · 3 yrs 3 mos · Delhi, India

Dec 2020 – Jul 2022 · 1 yr 7 mos · Delhi, India

• Key Responsibilities include:
• Lead and execute Merion transformation strategy, focusing on business process re-engineering, system integrations, and operational excellence.
• Implementation of Distributor Management System and Field Force Automation
• Green-field SAP implementation, Business Process Reengineering & Process Transformations
• Partner with key business leaders to drive change management processes and the adoption of new initiatives.
• Comprehensive analysis to identify opportunities for improvements, increased efficiency, and cost reductions.
• Oversee the portfolio of transformation projects, ensuring they are delivered on time, within scope, and on budget.
• Collaborate with Technology, Finance, SCM, Operations, and other departments to align transformation initiatives with technological advancements and financial planning.
• Design and implement metrics to measure process improvements and impact on business results.
• Foster a culture of continuous improvement and innovation throughout the organization.
• Lead and mentor a team of project managers, business analysts, Big 4 partners, and other transformation professionals.
• Provide regular updates to the executive team and stakeholders on the progress of transformation initiatives.
• Drive the development of best practices and create a framework for repeatable success in company operations.

Jan 2019 – Dec 2020 · 1 yr 11 mos · Greater Delhi Area

• My Key Responsibilities include
• Leading Enterprise Architecture, Infosec & Technology Operations across the group
• Migration of SAP ECC to S4 HANA
• Define and implement IT Strategy for the Group. Own operational excellence and digital transformation projects
• Standardize IT best practices across the group
• Identify & Own process improvements areas, reducing year-over-year operations costs
• Cross-Functional initiatives on Project Delivery, Stakeholder Management; focus on improving operational performance, business continuity, cyber security, and people development
• Multi-Cloud, DevOps & DevSecOps. Capacity Planning & Cost Optimization
• Leading Information Security Practice, & Risk
• Vendor Management including Legal contract reviews
• Leading various IT functions, including IT Helpdesk & Operations, InfoSec, SOC, NOC, Development, Production Services, Business Analysis and Analytics
• Annual Budgeting. Tracking Project spending and managing overshoots and capitalization
• Setting up Team's KPI in alignment with the IT Goals. Performance management & Developing retention strategies through career progression planning & Learning initiatives.
• Face off technology audits and compliance matters (ITGC, Regulatory Agencies & Banks)
• Working on next-generation transformation projects, leveraging technology levers including RPA, No Code, Low Code, IOT for Plants

Mar 2011 – Dec 2018 · 7 yrs 9 mos · Gurgaon, India

• ISO 27001 & 9001 Certified company
• Determine the most appropriate design of IT infrastructure to support the business, taking into account prevailing best practices and technologies
• Ensure updating, upgradation and leveraging of the current IT application functionalities
• Prepare IT excellence Budget, identify areas to outsource training and equipment vendors
• Design and track strategic initiatives and projects for IT improvement
• Plan and lead IT excellence training to build higher IT effectiveness within the organization
• Identify and undertake any special projects from time to time, draw the implementation plan and ensure meeting the project objectives.
• Implementation Support for Microsoft Dynamics AX 2012 including Database management and Hyper convergence Infra

Jan 2007 – Feb 2011 · 4 yrs 1 mo · Noida

• Managing Data Center and IT Operations

Nov 2004 – Oct 2007 · 2 yrs 11 mos · Delhi

• Handling IT operations and Product support of E-Charge support Billpayments, & Mobile Prepaid Phone Recharge though POINT of SALES

Mar 2002 – Oct 2004 · 2 yrs 7 mos

• Worked for Hotel Intercontiental (Bharat Hotels Ltd)
• Also did Training at ONGC Videsh Ltd for 1 Years .

Jan 2002 – Jan 2004 · 2 yrs

• Worked as Resident Engineer