Sep 2021 – Jan 2025 · 3 yrs 4 mos · Remote

• Senior software engineer and technical leader of the backend team. Responsibilities include:
• Leading and designing the software solutions for multiple impactful projects for the company, that address both customer retention and total addressable market concerns.
• Coordinating refactor efforts to adjust legacy code to implement new features.
• Participated in revamping the interview process for co-op students, junior and senior engineers.
• Key participation in code review processes to ensure code quality.
• Mentoring of junior engineers in the team.

Aug 2018 – Aug 2021 · 3 yrs · Costa Rica

• Develop, improve and maintain firmware for HPE Networking hardware. Technologies used are C, C++, Golang, Python, Docker, Unix. Accomplishments include:
• Team lead for system critical module.
• Individually reduced ticket backlog for said module by 70% (out of a total of 150+ tickets) within 2 months of being assigned to the team.
• Development and partial design of new features for the REST interface for switching devices.
• Mentorship program champion for the Americas region (coordinator of participant satisfaction).
• Internship project mentor and lead.

Nov 2012 – Jan 2015 · 2 yrs 2 mos

• Development of the firmware used on the entire HP Networking wireless solution, including, but not restricted to, Access Points and Controllers. Development is primarily done in C but also includes other technologies such as ASP, JavaScript, SQL and HTML.

Feb 2011 – Oct 2012 · 1 yr 8 mos

• Performing as a BAC/BSM Support Engineer. Solve customers’ needs in regard of their IT Universe monitoring strategies, along with root cause identification, analysis and troubleshooting. Supported monitoring and integration with several technologies, such as Citrix, Oracle, AJAX, HTTP, Java, and .NET.

Jan 2015 – Jul 2018 · 3 yrs 6 mos · Costa Rica

• Develop and mantain software systems related to Seller Experience. Mainly focused on backend development using Java and Scala.

Aug 2010 – Feb 2011 · 6 mos

• Performed various tasks around the main Web Platform projects, involving functionality, security and usability. Also enforced institution-wide policies and goals throughout the various countries in which the BAC|Credomatic Network is installed.

Feb 2010 – Aug 2010 · 6 mos

• Participated in active development and QA for the Microsoft Dynamics AX ERP solution. Development was done in X++ programming language and was heavily emphasized on internal processing logic and database management.