Anik Garai

Operations Associate

Pune, Maharashtra, India5 yrs 7 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Increased loan approvals by 15% through innovative solutions.
  • Spearheaded API-driven integrations enhancing platform growth.
  • Passionate about blending data analytics with creativity.
Stackforce AI infers this person is a Fintech Product Manager with strong expertise in API integrations and customer experience optimization.

Contact

Skills

Core Skills

Product ManagementBusiness AnalysisBanking

Other Skills

AI IntegrationAPI IntegrationAdobe IllustratorAgile MethodologiesBanking SolutionsBusiness GrowthBusiness InsightsBusiness ProcessBusiness RequirementsCRMCash Flow ManagementCompetitive AnalysisComplianceConfluenceCreative Problem Solving

About

I blend data and creativity to drive growth in the fast-paced world of fintech. From optimizing lead funnels with a sharp eye on Business Rule Engines (BRE) to integrating APIs, I love solving problems at the intersection of tech and strategy. KPI tracking, UI/UX overhauls, and funnel optimization? All in a day's work! But let’s get real. My fascination isn’t just with the numbers—it's with how organizations take information and turn it into productivity magic. It’s why I geek out on data analytics and business intelligence and keep pushing to refine processes that fuel business growth. Outside the office? Well, I’m a bit of a renaissance soul. You’ll find me on a biking adventure, whipping up something delicious in the kitchen, or lost in my digital art world (shout-out to my illustration page ‘purpapple_’). I’ve even written and directed a short film called ‘AHAN’ because, why not? In a nutshell: I’m all about growth, in business and life. I love building smarter solutions, and I’m always looking for the next thing to learn—whether it’s optimizing fintech journeys or mastering the perfect cricket shot. Bring on the challenge!

Experience

5 yrs 7 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs
Current Experience

Bajaj markets

Manager- Digital Lending

Jun 2023Present · 3 yrs · Pune, Maharashtra, India · On-site

  • Designed and scaled API-driven partner integrations, enabling seamless onboarding, compliance alignment, and platform growth.
  • Led agile teams with Scrum and Kanban, driving prioritization, sprint planning, KPI tracking, and cross-functional stakeholder collaboration.
  • Conducted VOC analysis to enhance call center operations, introducing CRM features and live-call queues to reduce friction and improve customer experience.
  • Optimized customer and loan journeys by simplifying forms, introducing partner-specific flows, and enhancing self-service features to improve user experience.
  • Spearheaded new initiatives including the Personal Finance Manager tool, Loan Against Securities journey, and AI-led lead push to strengthen engagement, automation, and scalability.
  • Delivered measurable business impact by increasing loan approvals (+15%), reducing drop-offs (–20%), and improving conversions (+10%), driving monthly disbursement growth from INR 150Cr to 180Cr across Personal and Business Loan products.
Product ManagementAgile MethodologiesBusiness AnalysisStakeholder ManagementDigital Product Development

Icici bank

DM-II (Transaction Banking)

Jun 2022May 2023 · 11 mos · Hyderabad, India

  • Managed digital product offerings for high-value corporate clients, aligning banking facilities with client needs.
  • Enabled ERP-bank connectivity with secure API Banking, automating transactions and real-time reconciliation.
  • Offered digitized trade finance products (BG, LC, Bill Discounting, Remittances) to clients in collaboration with Finance, Treasury, and Tech teams.
  • Delivered API-driven receivables and payables solutions to optimize cash flow, turnaround time, and fund availability.
  • Streamlined client onboarding and project execution through IPS/TOL platforms and JIRA, driving digital adoption, efficiency, and revenue growth.
Digital ChannelsStakeholder ManagementTrade FinanceProduct ManagementBanking

Board infinity

Corporate Intern

Apr 2021Jun 2021 · 2 mos

Clearexam

Project Manager

Apr 2021Jun 2021 · 2 mos

Tenhard india pvt ltd.

Sales And Marketing Intern

Dec 2020Jan 2021 · 1 mo

Management development institute murshidabad

Coordinator- PR Media Committee

Aug 2020Apr 2022 · 1 yr 8 mos

Youth empowerment foundation

Intern

Aug 2020Sep 2020 · 1 mo

Government of west bengal

Electrical and Mechanical Trainee (KMDA)

Jan 2018Feb 2018 · 1 mo · Kolkata, West Bengal, India

Education

Management Development Institute Murshidabad

PGDM

Jan 2020Jan 2022

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2014Jan 2018

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