Anjala Saikia

Operations Associate

London, United Kingdom3 yrs 10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in translating business needs into actionable data solutions.
Proficient in SQL, Power BI, and Tableau for data visualization.
Strong background in customer service and stakeholder engagement.

Stackforce AI infers this person is a Data Analyst with expertise in Business Intelligence and Technical Sales.

Contact

Skills

Core Skills

Technical SalesPre-sales EngineeringBusiness AnalysisProject ManagementData AnalysisBusiness Intelligence

Other Skills

Internet Protocol Suite (TCP/IP)Trusting RelationshipsIT Business AnalysisExcelSQLDashboard DesignData-driven Decision MakingInternet of Things (IoT)Artificial Intelligence (AI)SAS Visual AnalyticsBusiness Intelligence (BI)Dashboard BuildingNatural Language Processing (NLP)Machine LearningData Visualization

About

I connect the dots between data, people, and solutions, and I make the process look easy. With an MSc in Business Analytics from Queen Mary University of London and experience spanning Business/Data Analysis, Pre-Sales Engineering, and Hospitality Operations, I thrive in roles where clear thinking, communication, and execution meet. At Dell Technologies, I supported US client accounts, translating business needs into Visio solution designs, proposals, and post-deployment guides while managing workflows in Salesforce/SharePoint. At Tiemchart, I built SQL/Excel trackers and Power BI/Tableau dashboards that powered weekly stakeholder decisions, turning messy requirements into actionable insights. During my master’s, I worked in luxury hospitality, where I honed the art of reading people, managing time-sensitive situations, and delivering exceptional experiences under pressure, skills I now apply when engaging with stakeholders, gathering requirements, and presenting solutions. Beyond the technical, I bring a creative lens: a degree in Fine Arts and training in multiple dance forms have taught me discipline, adaptability, and the value of storytelling qualities that enrich my analytical work and client interactions.

Experience

3 yrs 10 mos

Total Experience

1 yr 6 mos

Average Tenure

10 mos

Current Experience

Sofitel

Customer Service Representative/Reception

Jul 2025 – Present · 10 mos · Heathrow, london · On-site

South place hotel, london

Host

Nov 2024 – Jul 2025 · 8 mos · On-site

Dell technologies

Associate Sales Engineer

Jan 2023 – Jan 2024 · 1 yr · Bengaluru, Karnataka, India

Internet Protocol Suite (TCP/IP)Trusting RelationshipsTechnical SalesPre-Sales Engineering

Tiemchart - online project management software

Business & Product Operations

Jan 2021 – Jan 2023 · 2 yrs

Provided administrative support for internal operations, maintaining documentation including project contractor’s records, project files, and process manuals to ensure compliance and consistency.
Assisted in day-to-day meething schedules, preparing project materials, coordinating project schedules, and ensuring timely access to tools and systems.
Managed inbox queries and communications, offering prompt responses and routing requests as needed.
Tracked KPIs and internal workflows using Excel and SQL, contributing to monthly HR and operations reports that informed decision-making.
Supported policy updates, meeting minutes, and team calendar coordination, playing a key role in cross-functional communication and scheduling.
Assisted in conducting detailed research on project contract terms and conditions.
Gained experience in document control, time management, and professional correspondence while working closely with managers and stakeholders.

IT Business AnalysisBusiness AnalysisProject Management