Anjali Bawa — Co-Founder

Strategic Communicator | Customer Success & Startup Consultant | Business Ops Specialist I help organisations simplify complexity through clear communication, structured operations, and customer-first thinking. With 7+ years of experience across tech, Web3, SaaS, and startup ecosystems, I’ve built scalable systems, driven stakeholder engagement, and delivered measurable outcomes in both project-led and communication-led roles. My career spans customer success, founder advisory, internal operations, and brand messaging. As the founder of Voila Experts, I facilitated over 1,000 expert-founder connections, built onboarding and support frameworks, and led content initiatives (including podcasts, newsletters, and startup events) to drive engagement at Partnr.I established over 70 strategic partnerships and streamlined internal operations, aligning cross-functional teams and ensuring delivery for startup clients. At Oyo Workspaces, I managed a portfolio of 15 coworking hubs, focusing on customer experience, B2B partnerships, and revenue growth. I’ve also led GTM campaigns and stakeholder communication for multiple ecosystem events with CaaS Ventures and mentored startups across India. Whether it’s optimising onboarding journeys, crafting founder-led narratives, or aligning communication systems with business goals, I bring clarity, empathy, and execution to every interaction. 🏆 Recognized by Google x SheThePeople (Digital Women 2021) and Indian Achievers Club (30 Under 30), I thrive at the intersection of strategy, storytelling, and customer outcomes. Let’s connect if you're building something that needs structure, voice, and stakeholder trust. ❗P.S. Only add connection requests with personalized notes. See you on the other side!

Stackforce AI infers this person is a SaaS and startup ecosystem expert with a focus on customer success and strategic communication.

Location: Gurugram, Haryana, India

Experience: 5 yrs 11 mos

Skills

Project Management
Stakeholder Management
Public Relations
Event Management
Business Development
Entrepreneurship
Business Strategy

Career Highlights

7+ years of experience in tech and startup ecosystems.
Facilitated over 1,000 expert-founder connections.
Recognized by Google x SheThePeople and Indian Achievers Club.

Work Experience

Mesa School of Business

Startup Mentor (2 yrs 3 mos)

Startup India

Startup Mentor at MAARG (2 yrs 11 mos)

Self Employed

Project Consultant (3 yrs 3 mos)

Voila Experts

Founder (2 yrs 9 mos)

OYO

Category Manager (Value Added Services) (8 mos)

Associate Manager (3 mos)

PR Pundit

Shadow Intern (2 mos)

Heer Firangi

Founder (2 yrs 3 mos)

NeoFusion Creative Foundation

Project Manager (2 yrs 11 mos)

Education

Postgraduate Degree at The Vedica Scholars Programme for Women

Bachelor of Arts at Lady Shri Ram College For Women

Product & Growth Program at GrowthX®

Anjali Bawa

Co-Founder

Gurugram, Haryana, India5 yrs 11 mos experience

Most Likely To Switch

Key Highlights

7+ years of experience in tech and startup ecosystems.
Facilitated over 1,000 expert-founder connections.
Recognized by Google x SheThePeople and Indian Achievers Club.

Stackforce AI infers this person is a SaaS and startup ecosystem expert with a focus on customer success and strategic communication.

Contact

Skills

Core Skills

Project ManagementStakeholder ManagementPublic RelationsEvent ManagementBusiness DevelopmentEntrepreneurshipBusiness Strategy

Other Skills

Asset ManagementAssistant DirectingBranded ContentBusiness AnalysisChildren's TheatreClient RelationsCoachingCommunicationCommunity OutreachContent StrategyCorporate CommunicationsCustomer SuccessCyber-securityFinancial ModelingFinancial Planning

About

Experience

5 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

3 yrs 3 mos

Current Experience

Mesa school of business

Startup Mentor

Mar 2024 – Present · 2 yrs 3 mos · Bengaluru, Karnataka, India · Remote

Mentoring Creator Chart and Glee Box in the SaaS content space and direct-to-consumer gifting, respectively

Business DevelopmentStrategic PlanningEntrepreneurship

Startup india

Startup Mentor at MAARG

Jul 2023 – Present · 2 yrs 11 mos · Delhi, India · Remote

The MAARG Portal by Startup India is a one-stop platform to facilitate mentorship for startups across diverse sectors, functions, stages, geographies, and backgrounds through academicians, industry experts, successful founders, seasoned investors, and other experts. The MAARG Portal by Startup India is a one stop platform to facilitate mentorship for startups across diverse sectors, functions, stages, geographies, and backgrounds through academicians, industry experts, successful founders, seasoned investors, and other experts.

Self employed

Project Consultant

Mar 2023 – Present · 3 yrs 3 mos · India · Hybrid

As a business and communications consultant, I partner with early-stage startups, institutions, and innovation-led organisations to structure operations, improve stakeholder communication, and deliver high-impact projects. My work spans customer journey optimization, internal team systems, ecosystem campaigns, and strategic brand messaging.
Key Contributions:
Streamlined internal operations and reporting systems for early-stage Web3 and education startups.
Led brand outreach and customer research for D2C, SaaS, and sustainable living ventures.
Built communication frameworks, hiring SOPs, and onboarding pipelines for lean teams.
Managed full-cycle event execution and strategic ecosystem partnerships across cities.
CaaS Ventures LLP · Partnr.Network · Out of Syllabus · Conscious Living Center (CLC) · Mesa School of Business

Project ManagementNetworkingPublic RelationsEvent ManagementBusiness StrategyClient Relations+9

Voila experts

Founder

Mar 2021 – Dec 2023 · 2 yrs 9 mos · India

B2B Marketplace and Ecosystem, helping startups connect with relevant industry and subject matter experts for on-demand consultation

Team ManagementEntrepreneurshipStart-upsOrganizational Leadership

Oyo

2 roles

Category Manager (Value Added Services)

Promoted

May 2020 – Jan 2021 · 8 mos

Space Rentals Category, VAS | OYO Workspaces (Coworking)
Responsible to drive operations, streamline processes, and manage end-to-end functions of the Space Rentals category for three brands- Innov8, PowerStation and Workflo for North zone of OYO Workspaces.

Event ManagementAsset ManagementStakeholder ManagementMonetizationFinancial Planning

Associate Manager

Jan 2020 – Apr 2020 · 3 mos

Asset Monetization Team, OYO Workspaces.
Responsible for lead generations, drive initiatives, and run projects to help increase the revenue for overall Value Added Services category.

Pr pundit

Shadow Intern

Jun 2019 – Aug 2019 · 2 mos · Gurgaon, India

Mentored by Founder and MD, PR Pundit- Ms. Archana Jain
Worked in the Social Media PR Team. Created digital media campaigns for a diverse set of clients-
Balenzia Socks (owned by Jagran group), Oxford University Press India, Harley Davidson, Six5Six

Public RelationsSocial MediaContent StrategySocial Media MarketingMicrosoft OfficePresentation Skills

Heer firangi

Founder

Jul 2018 – Oct 2020 · 2 yrs 3 mos · Gurgaon, India

HF label is an Indo-western design house. An ode to folklore woven into the modern world!
Involved with the following tasks:
Conceptualization and shooting of the label designs
Designing and executing the social media strategy across all social media channels

Financial ModelingSocial MediaBusiness StrategyBusiness Development

Neofusion creative foundation

Project Manager

Jan 2015 – Dec 2017 · 2 yrs 11 mos · Gurgaon, India

Initiated ‘Personality Development Programme’ in Neofusion Creative Foundation.
Responsible for managing the center, working on the overall development of kids, and executing all promotional, and fund raising activities for the NGO

Project ManagementTeachingSponsorshipBusiness StrategyPeople ManagementPersonality Development