Ankit C.

Business Analyst

Noida, Uttar Pradesh, India7 yrs 9 mos experience

Highly Stable

Key Highlights

Improved client satisfaction and process efficiency by 30%.
Managed over 100 issues in JIRA, enhancing team collaboration.
Authored over 20 Business and Functional Requirement Documents.

Stackforce AI infers this person is a Business Analyst with expertise in Fintech and SaaS industries.

Contact

Skills

Core Skills

Business AnalysisStakeholder ManagementProject ManagementCustomer Relationship ManagementSales OperationsAccountingFinancial Reporting

Other Skills

API IntegrationAccount ReconciliationAgile & Waterfall MethodologiesAgile DevelopmentAgile MethodologiesAnalytical SkillsAttention to DetailB2CBRDBank ReconciliationBookkeepingBusinessBusiness AcumenBusiness AnalyticsBusiness Insights

About

As a Business Analyst with around 4 years of experience across banking 🏦, healthcare 🏥, e-commerce 🛒 and SAAS sectors, I’m driven by a passion for data-driven insights and process optimization 🔍🔄. I thrive on transforming business needs into actionable solutions that empower cross-functional teams to achieve strategic goals. My journey is grounded in precision, collaboration, and a commitment to delivering results that make an impact. In my current role, I’ve strengthened project outcomes by managing JIRA-based issue tracking 📋 and leading workshops that align teams and boost clarity 🎯. From creating detailed BRDs and FRDs 📄 to designing comprehensive test plans 🔍, I ensure every project milestone aligns seamlessly with business objectives. My initiatives have improved client satisfaction 🌟 and boosted process efficiency by 30%, underscoring my dedication to excellence. With expertise in Agile 🔄 and Waterfall 💧 methodologies, I bring technical proficiency in JIRA, SQL, and Tableau 📊 along with a collaborative spirit 🤝. Building strong relationships with stakeholders and delivering impactful results, I’m excited to tackle new challenges with an analytical mindset and a drive for innovation. 🚀 If you’re looking for a Business Analyst who delivers actionable insights 🔍 and elevates business processes, let’s connect! ✨

Experience

7 yrs 9 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 5 mos

Current Experience

Neosoft

Senior Business Analyst

Jan 2025 – Present · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

End-to-end requirement gathering and business analysis for CASA (Current Account Savings Account) onboarding via web and tablet platforms for individual customers.
Collaborated with the Bank’s Core Banking System (CBS), Know Your Customer (KYC) and Central Know Your Customer (CKYC) teams to ensure accurate integration of customer and account data into the onboarding solution.
Mapped CBS dump data to the CASA application to enable accurate data transmission and successful completion of the customer onboarding process.
Analysed and supported the implementation of bank APIs to streamline account opening workflows and maintain data consistency.
Defined API data mappings to enable the implementation team to fetch and transmit correct data to CBS, ensuring seamless customer onboarding.
Collaborated with vendors to support the integration of third-party APIs for real-time validation of KYC documents, enhancing compliance and reducing manual effort.
Coordinated with the UI/UX team to ensure design outputs were fully aligned with the client-approved Product Requirements Document (PRD).
Collaborated with the QC team to track and resolve defects promptly, ensuring application stability before delivery.
Performed User Acceptance Testing (UAT), covering both functional and non-functional testing, to validate alignment with client requirements.
Acted as a key liaison between internal teams, external stakeholders, and the technology group to ensure business requirements were effectively translated into technical deliverables.

Requirement GatheringBusiness AnalysisAPI IntegrationUser Acceptance TestingStakeholder Management

Akkodis

2 roles

Business Analyst

Promoted

Jul 2022 – Dec 2024 · 2 yrs 5 mos · Remote

Conducted 50+ stakeholder meetings to prioritize business requirements, significantly increasing project efficiency by 30% through advanced analysis and streamlined communication.
Authored 20+ Business and Functional Requirement Documents (BRDs, FRDs), 50+ Use Cases, and User Stories, delivering clear and consistent documentation to align with stakeholder expectations.
Managed 100+ issues in JIRA, implementing effective tracking mechanisms that expedited issue resolution and strengthened team collaboration.
Facilitated 30+ Joint Application Development (JAD) sessions, resulting in a 20% increase in stakeholder engagement and project satisfaction.
Oversaw 15+ change requests through a structured Change Control Board (CCB), ensuring alignment with business objectives and minimizing disruptions.
Collaborated on 30+ wireframes, mockups, and prototypes with technical teams, iteratively refining designs for optimized user experience.
Maintained a 95% test case pass rate by developing robust test plans, validating solutions against requirements across Waterfall and Agile methodologies.
Created 15+ user manuals and knowledge base articles, equipping users with resources for troubleshooting and ongoing support.
Contributed to 50+ Agile (Scrum) ceremonies, including sprint planning, reviews, and retrospectives, driving continuous improvement and adaptive planning.
Led user story analysis on JIRA, enhancing clarity and team alignment across 20+ Scrum stand-ups and reviews.
Established acceptance criteria for user requirements, achieving a 20% improvement in user satisfaction within six months.
Defined workflows and business rules, achieving a 90% on-time project delivery rate, reinforcing organizational reliability.

Stakeholder MeetingsBusiness Requirement DocumentsJIRA ManagementAgile MethodologiesChange Control BoardProject Management+1

Associate Business Analyst

Aug 2021 – Jun 2022 · 10 mos · Remote

Conducted 15+ stakeholder meetings to gather and prioritize business requirements, enhancing project understanding and boosting efficiency by 15% through clear communication and targeted analysis.
Authored 10+ Business and Functional Requirement Documents (BRDs, FRDs) along with 10+ Use Cases and User Stories, providing precise and stakeholder-aligned documentation for smooth project execution.
Managed 20+ issues in JIRA, establishing tracking mechanisms that improved project management and team collaboration.
Facilitated 10+ Joint Application Development (JAD) sessions, enhancing stakeholder engagement and satisfaction with project outcomes by 10%.
Oversaw 5+ change requests via a structured Change Control Board (CCB), aligning project scope with business goals to minimize disruptions.
Collaborated with technical teams on 10+ wireframes, mockups, and prototypes, ensuring designs met business requirements and improved user experience.
Achieved a 90% test case pass rate by developing comprehensive test plans, validating solutions to support projects in both Waterfall and Agile methodologies.

Stakeholder MeetingsBusiness Requirement DocumentsJIRA ManagementAgile MethodologiesBusiness AnalysisProject Management

Icici bank

Business Development Officer

Mar 2020 – Jul 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

Completed full KYC process for new and existing retail customers, ensuring compliance and thorough identity verification.
Assessed transaction risks as part of customer due diligence, safeguarding bank interests.
Drove customer retention and acquisition by providing personalized service and proactive support.
Expanded bank business through targeted cross-selling of services and solutions.
Developed tailored solutions to resolve customer issues, enhancing customer satisfaction.
Generated leads and conducted cold calls to grow the client base.
Documented meeting outcomes and prepared monthly and quarterly sales reports to track progress and inform strategy.

KYC ProcessCustomer ServiceCross-SellingSales ReportingCustomer Relationship ManagementSales Operations

Bizsupport4u consulting private limited

Account Executive

Oct 2018 – Jul 2019 · 9 mos · Noida, Uttar Pradesh, India · On-site

Prepared invoices, E-Way bills, and salary sheets to support financial and operational accuracy.
Conducted GST reconciliation for input tracking and return filing, ensuring compliance and streamlined reporting.
Assisted customers with queries on taxation and GST, providing clear guidance and support.
Filed personal and corporate income tax returns, as well as GST returns (GSTR-1 and GSTR-3B) to meet statutory requirements.
Registered clients for GST and Income Tax, facilitating smooth onboarding and compliance.
Maintained accurate books of accounts, branch accounting, and company accounting at client locations, ensuring comprehensive record-keeping and branch reconciliation.
Performed bank, cash, and ledger reconciliations to uphold financial accuracy and accountability.

Invoice PreparationGST ReconciliationTax ReturnsAccountingFinancial Reporting

Rakesh j arora & co.

Account Assistant

May 2016 – May 2017 · 1 yr · Nagrota Bagwan, Himachal Pradesh, India · On-site

Maintained clients' books of accounts, ensuring accuracy and adherence to accounting standards.
Closed financial yearbooks, preparing accounts for final reporting and audits.
Performed bank, cash, and ledger reconciliations to ensure financial accuracy.
Entered transaction data in Tally, maintaining up-to-date records.
Conducted internal audits by reviewing daily ERP entries and rectifying discrepancies.
Verified bills, supporting documents, approvals, and purchase orders through thorough vouching.
Registered clients for GST and Income Tax, supporting compliance and regulatory needs.
Prepared final accounts, including profit and loss statements and balance sheets, for clear financial reporting.

BookkeepingInternal AuditsFinancial ReportingAccounting