Ankit Narang

Program Manager

Gurugram, Haryana, India7 yrs experience

Most Likely To Switch

Key Highlights

Proven track record in scaling food tech businesses
Expertise in data-driven strategy and growth initiatives
Strong background in user acquisition and retention

Stackforce AI infers this person is a Growth Program Manager in the Food Tech industry.

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Skills

Core Skills

Category ManagementStrategyMarketing StrategyKey Account DevelopmentBusiness DevelopmentOperations ManagementBfsi

Other Skills

Market ResearchKey MetricsAttention to DetailConsultative SellingSales ForecastingForward PlanningChannel Account ManagementMarketing Budget ManagementInterpersonal LeadershipAd ServingIntegrated MarketingNew Store OpeningsRoot CauseKey Performance IndicatorsCritical Thinking

About

Program Manager at Zomato with expertise in central operations, category management, and P&L ownership. Proven track record in scaling food tech, travel, and financial services businesses through data-driven strategy, growth initiatives, and cross-functional execution. Experienced in user acquisition, retention, business partnerships, and operational excellence. MBA in Marketing (FORE School of Management) with global exposure at NTU Singapore.

Experience

7 yrs

Total Experience

1 yr 9 mos

Average Tenure

2 yrs 11 mos

Current Experience

Zomato

3 roles

Program Manager

Promoted

Jul 2025 – Present · 11 mos · On-site

Program Manager – New Growth Initiatives (Online Ordering | Central Team)
Leading 0→1 and scale-up growth programs for online ordering across multiple markets
Defining program strategy, success metrics, and execution roadmaps.
Partnering with Product, Tech, Ops, Marketing, and Analytics teams to deliver outcomes
Identifying growth opportunities through data analysis and customer/merchant insights
Driving operational excellence, process improvements, and experimentation
Tracking impact, reporting results, and iterating based on performance

Market ResearchKey MetricsAttention to DetailBFSIConsultative SellingSales Forecasting+94

Category Manager

May 2024 – Jun 2025 · 1 yr 1 mo · On-site

Lead - South Indian category and Veg Mode (PAN India), Zomato’s online ordering platform
Owned category growth, selection expansion, and order share across key markets
Identified cuisine-level trends and user preferences to drive demand
Collaborated with restaurant partners to improve menu quality, pricing, and packaging
Designed and executed promotional campaigns tailored to regional tastes
Worked closely with product and marketing teams to improve category visibility and conversion
Drove data-backed interventions to improve repeat rate and category retention

Marketing Budget ManagementTrend AnalysisKey MetricsManagement ConsultingMarketing StrategyQuantitative Research+32

Strategic Key Account Manager (Enterprise) - National Key Accounts

May 2023 – Apr 2024 · 11 mos · On-site

Managed strategic partnerships with top national QSR brands including Belgian Waffle Co. and Jubilant FoodWorks (Domino’s, Dunkin’)
Owned end-to-end account performance: revenue growth, campaign planning, and operational excellence
Worked closely with client stakeholders to improve delivery experience, menu optimization, and order volume
Led data-driven growth interventions across pricing, positioning, and consumer engagement
Collaborated with internal product, logistics, and marketing teams to drive platform-level impact
Negotiated annual business plans, co-branded activations, and promotional partnerships
Delivered consistent growth across metrics: GMV, AOV, order frequency, and user satisfaction

Marketing Budget ManagementForecastingKey MetricsProcurementMarketing StrategyKey Account Development+30

Makemytrip

Senior Business Development Manager - Dubai Market

Apr 2022 – Apr 2023 · 1 yr · India

Led hotel supply and partnerships for the Dubai & wider GCC region
Built and scaled strategic relationships with top hotel chains and independent properties
Negotiated commercial terms to drive inventory growth and competitive pricing
Drove market expansion through onboarding of high-potential properties and partners
Collaborated with revenue, marketing, and tech teams to improve property performance
Identified local travel trends and shaped supply strategy accordingly
Achieved aggressive growth targets in a highly competitive and dynamic market

Marketing Budget ManagementForecastingBusiness market business developmentKey MetricsProcurementMarketing Strategy+29

Hdfc limited

Assistant Manager

Jan 2021 – Mar 2022 · 1 yr 2 mos · Delhi, India

Managed the home loan disbursement process end-to-end within the operations team
Ensured timely and error-free loan disbursements, coordinating with branches, legal, and credit teams
Verified documentation and compliance as per RBI and internal audit norms
Handled exception cases and worked on process efficiency improvements
Played a key role in maintaining high TAT (turnaround time) and customer satisfaction in disbursal operations

Retail SalesOperations ManagementAccount ManagementB2CTeamworkBFSI