Ankit P.

Operations Associate

Chandigarh, India1 yr 10 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in retail operations management.
  • Strong leadership skills with a focus on team productivity.
  • Expertise in optimizing customer experience in fast-paced environments.
Stackforce AI infers this person is a Retail Management Professional with expertise in operations and team leadership.

Contact

Skills

Core Skills

Retail OperationsTeam Leadership

Other Skills

Store ManagementInventory ManagementCustomer ServiceSales PerformanceOperational ImprovementReal-time MonitoringSOP ImplementationSales AnalysisTeam SupervisionOperational EfficiencyMerchandise2D to 3D ConversionHP QuickTest Professional (QTP)Standard Operating Procedure (SOP)Marketing Education

About

Motivated and results-driven retail management professional with a strong academic background in business and marketing. I hold a Bachelor's degree in Business Administration from IIBM Patna and a Post Graduate Diploma in Management (Marketing) from IMT Ghaziabad (distance learning, 2 years). Currently working as an Assistant Store Manager at Blinkit, where I am responsible for overseeing store operations, optimizing team productivity, and ensuring a seamless customer experience in a high-demand, quick-commerce environment. My role requires strategic coordination, real-time decision-making, and a sharp focus on operational efficiency. Previously, I served as a Department Manager Trainee at Reliance Retail, gaining hands-on leadership experience and a solid foundation in retail operations and team management. I’m passionate about continuous learning and professional development, especially in the areas of retail strategy, team leadership, and customer engagement. Open to networking and new opportunities that align with my skills and growth aspirations.

Experience

1 yr 10 mos
Total Experience
11 mos
Average Tenure
1 yr 1 mo
Current Experience

Blinkit

Assistant Store Manager

May 2025Present · 1 yr 1 mo · Chandigarh, India · On-site

  • Manage end-to-end Quick Commerce store operations focusing on SLA performance, sales targets, and team efficiency.
  • Oversee order fulfillment, real-time dispatch tracking, and SLA matrix adherence to ensure timely deliveries.
  • Supervise daily store operations including inventory management, staff scheduling, and customer service excellence.
  • Prepare and analyze daily MIS reports, sales performance data, and SLA compliance for area leadership.
  • Collaborate with delivery partners and backend logistics to ensure on-time order completion and minimal delays.
  • Implement SOPs for process improvement, loss prevention, and team productivity enhancement.
Store ManagementInventory ManagementCustomer ServiceSales PerformanceOperational ImprovementTeam Leadership+3

Reliance retail

Department Manager

Jul 2024Apr 2025 · 9 mos · Mohali district, India · On-site

  • Inventory Management, Sales Analysis, Team Supervision, Customer Service Excellence, Merchandising, Operational Efficiency, Vendor Relationships, Compliance and Reporting
Inventory ManagementSales AnalysisTeam SupervisionCustomer ServiceOperational EfficiencyRetail Operations+1

Education

IMT CDL Ghaziabad

PGDM

Mar 2023Mar 2025

Dr. Zakir Husain Institute & IIBM

Bachelor of Business Administration - BBA

Aug 2018Mar 2022

Indira Institute Of Business Management

Bachelor of Business Administration

Institute of Management & Technology (IMT)

Master of Business Administration — Marketing

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