Oct 2014 – Aug 2015 · 10 mos · Utrecht Area, Netherlands

• Freelancing- Consulting, Business Analysis, Project Management, Testing & Quality Control of IT Projects.
• Business Intelligence Testing project at Sogeti Netherlands BV.
• Volunteering- with Contourdetwern and MST for volunteering opportunities.
• Training- Completed Agile Certification & Training for Scrum Master and Scrum Product Owner.

Jun 2013 – Aug 2014 · 1 yr 2 mos · Mumbai

• Key Responsibility Area:
• On boarding of Corporate customers in Receivables, Payments and Capital Markets vertical of Cash Management
• Requirement gathering from Business and/or Client and creation of Business requirement document together with sign off from Client.
• Understanding existing situation to find the gap with the new requirements.
• Liaising with Development Team or IT Suppliers for building the application required for on boarding of Client
• Testing Coordination, Test Case preparation or review, Manual Testing, User Acceptance Testing
• Solution Implementation (Training, Handholding & User Manuals)
• Handover of process to TSG –BAU; OSD (if required)
• Streamlining of the on boarding process with proper governance model in place
• Cost optimization through vendor negotiation/accurate Solutioning based on thorough understanding of customer requirements
• Time optimization by ensuring quick turnaround times for on boarding projects
• Dealing with the IT/Operations team of the client to ensure proper Solutioning. Juxtaposing existing solutions/capabilities to meet the customer’s requirement.
• Major Projects:
• Integration of Bank’s Internet Banking with Client’s ERP for Straight through processing of Payment transaction from Client’s ERP and auto updation of status into it without manual intervention.
• Customized MIS and/or Bank Account statement like SWIFT MT940 etc. and its integration with Client’s ERP which facilitates accounting reconciliations.
• Electronic collections module which validates every incoming credit entry into client’s account with Client’s system and returns it to sender in case of mismatch.

Jan 2011 – May 2013 · 2 yrs 4 mos · Mumbai Metropolitan Region

• Key Responsibility Area:
• To manage team of 8 people handling Cash Management Services and eGovernment Business (Central and State level online Tax Payments)
• Giving Demo to prospective Clients on Bank’s product and understanding their expectations.
• Requirement gathering from business/Client and creation of Business requirement document together with sign off from business/Client.
• To deal with customer’s unique requirements and suggest work around solutions for fulfilling such requirements.
• Interacting with IT team to explain the requirements and ensuring the requirements are delivered correctly.
• Suggesting work around solutions so that the project can be delivered in timely manner in case of issues or bottlenecks.
• Prepare test cases based on Functional Specification/Business requirement doc and review it.
• Perform Business / User Acceptance testing based on the prepared test cases - Validating the requirements.
• Training/ Hand-holding to end user for new product/features.
• Vendor Management - Requirement Discussion, Cost Negotiation and delivery timelines of the products/ enhancements.
• Major Projects:
• First client on Host to Host platform where Payment Integration of Bank's Payment system with Corporate's ERP through Host to Host (https and SFTP both) was done total in-house.
• Online Tax Payment (GST, CST, VAT, eTreasury etc) through Internet Banking in various states and in Ministry of Finance, India.
• Initiation of Mobile based payments (IMPS) from Cash management Payment’s web portal.

Dec 2009 – Dec 2010 · 1 yr · Noida, Uttar Pradesh, India

• Lead Business Analyst for Payments module
• Capturing Business requirements, related Business processes and services for developing new SOA based Transaction Banking- Cash Management product suite.
• To conceptualize new cash management features
• Tracking latest technology development along with competition offering and aligning product suite in line with the market needs.
• To incorporate useful product features mentioned across various RFPs into core product.
• Maintaining Core Product Documentation repository.

Mar 2008 – Dec 2009 · 1 yr 9 mos · Mumbai Metropolitan Region

• Key Responsibility Area:
• Requirement Gathering and Analysis,
• Preparing Business Case and Business Requirement Document and getting it signed-off.
• Helping Development team/IT vendor for understanding the requirement
• Testing Coordination, Business / User Acceptance Testing (including Preparation of Test Cases)
• Vendor / Supplier Management
• Client Interaction/Demo of Bank’s Product and Implementation
• Training / Hand-holding
• Major Projects:
• Roll out of Web based Cash Management Software Global CASHplus (Receivables & Payables) and its integration with Corporate Internet Banking.

Jul 2005 – Mar 2008 · 2 yrs 8 mos · Mumbai Area, India

• Key Responsibility Area:
• Requirement gathering for Cash Management and RTGS requirements. Single point of Contact between business and development team.
• To provide functional support to our client IDBI Ltd. in various applications like RTGS, Cash Management Service etc.
• Aligning with development and/or External Vendors for conveying requirements.
• Performing Business / User Acceptance test for new products or the developments undertaken.
• Ensuring end-to-end integration of the product as per the requirement, electronic payments to suite their setup, MIS etc.
• Ensuring timely delivery of the product.
• Major Projects:
• Bulk RTGS/NEFT/IFT through Corporate Internet Banking in 2007-08
• Quality Process & Procedure implementation of various projects as per ISO 9001:2000 standards in 2007-08
• Straight Through Processing of RTGS transactions through Core Banking System (Finacle) in 2007