Ankit Tondon

Product Manager

Pune, Maharashtra, India14 yrs 5 mos experience
AI Enabled

Key Highlights

  • Led initiatives contributing to 2x revenue growth.
  • Improved customer experience and operational scale.
  • Increased software adoption by 200% in construction.
Stackforce AI infers this person is a Product Leader specializing in Fintech and Manufacturing with a strong focus on digital transformation.

Contact

Skills

Core Skills

Product StrategyMarketplace ManagementProduct ManagementUser Experience OptimizationDigital TransformationPricing StrategyBusiness AnalysisProduct RoadmappingSoftware DevelopmentTeam Leadership

Other Skills

Digital StrategyProduct OperationsNew Product ImplementationsProblem SolvingC++Operations ManagementOnline MarketplaceManufacturing EngineeringProduct DiscoveryMobile Application DevelopmentProject Portfolio ManagementCompetitive AnalysisConcept to LaunchMobile ApplicationsConflict Management

About

I’m a product leader with 14+ years of experience building and scaling digital platforms, marketplaces, fintech and data-driven products across manufacturing, fintech, and construction. Much of my work sits at the intersection of , product strategy, customer experience and operations, where solving the product problem often requires solving the operational one as well. At Fictiv, I lead core marketplace initiatives for its digital manufacturing platform. My focus has been on improving speed, reliability, and unit economics of the marketplace while keeping the customer experience simple and scalable. Some recent work include: Reducing quote turnaround time by 33% by introducing should-cost modeling, manufacturing drawing sanitization, and automated shipping and tariff calculations. Automating job scheduling using machine learning and AI, reducing OTIF failures from 5% to 2%. Improving marketplace unit economics and increasing transaction margins by 12% These efforts helped scale Fictiv’s digital manufacturing marketplace beyond $100M in revenue and contributed to roughly 2× growth. Before Fictiv, I worked on scaling global digital money transfer experiences at Western Union, contributing to nearly 50% growth in the digital business. At Hilti, I led improvements across multiple B2B and B2C products, consistently driving NPS improvements and revenue growth. Across industries, my approach to product has stayed the same. I spend a lot of time talking to customers and operators, and combine those insights with product and operational data to shape the roadmap. Over the years, those conversations have ranged from remittance senders and construction field workers to SMEs, sales teams, manufacturing partners, and enterprise buyers sourcing precision-engineered parts. I’m also a strong believer that strategy should be simple. The goal is to break complex problems into clear priorities, align teams around a focused plan, and execute with discipline. I enjoy working at the intersection of product, engineering, design, and operations, turning complex systems into simple, scalable products. Whether building a 0→1 MVP, improving a marketplace, or scaling an established platform, I focus on solving real customer problems and delivering measurable business impact.

Experience

14 yrs 5 mos
Total Experience
3 yrs 1 mo
Average Tenure
1 yr 10 mos
Current Experience

Fictiv

Senior Product Manager

Jul 2024Present · 1 yr 10 mos · Pune District, Maharashtra, India · Hybrid

  • Led marketplace product strategy contributing to ~2× revenue growth and scaling Fictiv’s digital manufacturing business beyond $100M by accelerating time-to-quote, improving customer experience, and enabling operational scale.
  • Led High-Touch workflow acceleration, reducing average quote turnaround by ~40% and improving conversion by ~4%.
  • Redesigned seller ecosystem, and created post-order auto-scheduling with AI/ML algorithms, reducing scheduling time by 50% and boosting margins by 10%
  • Championed data-driven prioritization and built scalable systems that improved trust, transparency, and platform revenue growth.
Digital StrategyProduct OperationsProduct StrategyMarketplace Management

Hilti technology solutions india

Senior Product Manager/ Product Owner

May 2022Jul 2024 · 2 yrs 2 mos · Pune District, Maharashtra, India

  • Lead end-to-end product lifecycle management with emphasis on solving valuable customer problems and driving software adoption within the construction industry.
  • Formulated product objectives aligned with the product vision, and developing comprehensive product roadmaps and execution strategies.
  • Increased software adoption through the optimization of user experiences, and an enhanced focus on Product Discovery, leading to 200% surge in usages/DAU, 30% increase in ARPU and 10% reduction in churn rate
  • Increased product NPS from 38 to 66 by implementing VoC, UX improvements and data driven optimizations.
Product ManagementNew Product ImplementationsUser Experience Optimization

Western union

Product Manager

Aug 2019Apr 2022 · 2 yrs 8 mos · Pune, Maharashtra, India

  • Led digital product initiatives contributing to Western Union Digital’s growth from ~$500M to ~$1B revenue in 2 years.
  • Worked as a product manager for Pricing and Conversion track, driving the digital transformation at WU
  • Redefined Pricing strategy with the help of segment pricing, resulting in a conversion growth of new users by 30%
  • Worked on multiple growth initiatives for driving conversion lift of WU digital ecosystem by almost 8%.
  • Increased the revenue by almost 300K$ per year with implementation of eKYC
  • Work on handling API driven development
  • Multiple awards for exemplary performance
  • # Idea Champion Award from CEO of WU
  • # Star Transformer Award for improving conversion in CX funnel
  • # Leadership Award for Pricing initiative at WU
  • # Above and Beyond Award for helping team as when when needed
Product ManagementNew Product ImplementationsDigital TransformationPricing Strategy

Infosys

Product Management Consultant

May 2014Aug 2019 · 5 yrs 3 mos · Pune Area, India

  • Business and Domain consulting for various Hi-Tech and Automotive clients in Sales & Marketing and Financial domain
  • Performed Gap Analysis in existing system and performed "AS-IS" and "TO-BE" analysis
  • Worked on Business Consulting assignment involving creation of various artefacts, POC and Use cases on Challenges and development across manufacturing industry. Performed Secondary data research to find trends and gaps in various processes across industry and the potential solutions
  • Responded to RFP/RFI related to Sales or Marketing and Finance domain
  • Coordinated with multiple vendors and stake holders for managing large programs in Hi-Tech domain
  • Worked with the client team to define product roadmap, this involved multiple stakeholders from various domains
  • Created Business artifacts like high level wireframes, User Stories, Use cases and process flows
  • Performed requirement management through tools like Visual studio team foundation server
  • Worked as a Product Owner/Scrum master and Business Analyst for 4+ years of experience in different projects.
  • Converted Clients problem statement into a crystal clear requirements using Design Thinking, created firm schedules and successful delivered results with close to zero delivered defects.
  • Created, executed and maintained all project documentation required to effectively manage the project which include project charter, project scope, project plans, training plan/calendars, status documents, minutes, quality metrics reports & delivery status reports
Product ManagementNew Product ImplementationsBusiness AnalysisProduct Roadmapping

Hcl technologies

Software Engineer

Oct 2010Apr 2013 · 2 yrs 6 mos · Noida, Uttar Pradesh, India

  • Worked as a Software Engineer with a leading Japanese Hi-Tech (Consumer Electronics) manufacturing company
  • Created/altered the FSD based on the clients requirement
  • Worked on High Level Design Creation
  • Worked on code creation and UI design for various modules of application layer of cameras. This involved creation of Widgets, Views and creating process flows for Views and Widgets based on the requirement
  • Led a team of 5 people as a Team Lead, and the project was awarded the Best Project for that quarter.
  • Direct interaction with the client on the business requirements
  • Worked on Tools like JIRA, GIT, SVN etc.
Problem SolvingC++Software DevelopmentTeam Leadership

Education

Great Lakes Institute of Management

Master of Business Administration (M.B.A.) — Marketing and Finance

Jan 2013Jan 2014

Gyan Vihar

Bachelor of Technology (BTech)

Jan 2006Jan 2010

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