Souvik Das

CEO

Bengaluru, Karnataka, India17 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Led product strategy for Swiggy Dineout with full P&L responsibility.
Conceptualized innovative features for Amazon's mobile shopping experience.
Developed a chatbot for Amazon India, enhancing customer service.

Stackforce AI infers this person is a Product Management expert in the E-commerce and SaaS industries.

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Skills

Core Skills

Product ManagementMarketplace Strategy

Other Skills

Product StrategyMarketplace ManagementP&L ResponsibilityDemand GenerationMerchant ToolingMonetizationMarket ResearchProduct DevelopmentSaaS ManagementCustomer Journey MappingSearch & DiscoveryApp ExperienceApp NavigationUser Experience DesignApp Development

Experience

17 yrs 9 mos

Total Experience

4 yrs 5 mos

Average Tenure

4 yrs 4 mos

Current Experience

Swiggy

3 roles

Head of Product (everything going out- Dineout, Scenes, B2B SaaS, Monetization)

Promoted

Jan 2025 – Present · 1 yr 4 mos

I head Product for Swiggy Dineout, owning the consumer and restaurant partner marketplace with full P&L responsibility. I lead product strategy across discovery, demand generation, merchant tooling, and monetization. In parallel, incubated and drove PMF for two new businesses: Swiggy Scenes (0→1 hyperlocal events) and a B2B SaaS platform for restaurant operations and CRM/Loyalty.

Product StrategyMarketplace ManagementP&L ResponsibilityDemand GenerationMerchant ToolingMonetization+2

AVP, Product management @Swiggy

Jun 2023 – Present · 2 yrs 11 mos

Single threaded leader for the charter of customer journey on Swiggy that include Search & Discovery, Homepage, Food & restaurant pages, Order Building, App Experience and content-led (UGC) discovery.

Customer Journey MappingSearch & DiscoveryApp ExperienceProduct Management

Director of Product Management

Jan 2022 – Present · 4 yrs 4 mos

Amazon

4 roles

Product@Mobile Shopping Experience

Promoted

Apr 2020 – Dec 2021 · 1 yr 8 mos

Led the charter for Amazon's app navigation (including app redesign by introducing bottom-tabs based navigation to help customers find features they use most frequently within thumbs-reach) for both iPhone and Android phone for 150 MM+ customers Worldwide.
Most recently, conceptualized the initiative to create space for inspirational shopping content on the Amazon app: https://techcrunch.com/2022/12/08/amazon-launches-inspire-a-tiktok-like-shopping-feed-that-supports-both-photos-and-videos/amp/

App NavigationUser Experience DesignProduct Management

Product@Customer Experience

May 2017 – Apr 2020 · 2 yrs 11 mos

Here, my mandate was to launch a best-in-class chat-bot for Amazon India to provide gold standard customer service for Amazon customers. The chatbot was equipped with guided workflows and we used deep learning to understand customer intent. After the launch, scaled it for Tier 2/3 cities of India.

Chatbot DevelopmentCustomer Service AutomationProduct Management

Product@Woot.com

Jul 2015 – May 2017 · 1 yr 10 mos

Led initiatives to turn Woot into an off-price wing of Amazon to reduce its inventory reduction objectives. In this, launched a Clearance section to automatically ingest, select, price and route excess Amazon inventory through Woot's retail platform.
Managed and led product initiatives to reverse Woot’s traffic-decline graph by refining the delivery and returns experience-introduced delivery promise messaging on all offers on site ( and implemented a hassle free returns policy.

Inventory ManagementRetail StrategyProduct Management

Program/ Product Manager

Jan 2014 – Aug 2015 · 1 yr 7 mos

Conceptualized and launched features to convert failed electronically purchased orders to cash on delivery to increase overall payments success rate. Worked on various initiatives to improve Amazon's payments platform and launch features such as Amex, Recurring payments etc.

Payments Platform DevelopmentFeature LaunchProduct Management