Anshrutha I C — Customer Success Manager

Welcome to my LinkedIn profile ! I am a Passionate Customer Success Manager with 4+ years of experience driving retention, expansion, and multi-year growth across SaaS and cloud platforms. Proven track record of managing $80K–$250K ARR accounts, mitigating churn risk, increasing attainment from 78% to 170%, and influencing multi-product adoption across global portfolios. Demonstrated ability to convert churn risks into multi-year expansions, grow $0 accounts into $80K+ ARR, and deliver $1.5M+ Net Revenue Retention impact in a single quarter. Experienced in renewal strategy, executive stakeholder alignment, technical coordination, and complex commercial retention motions. Strong background in cloud infrastructure and Kafka-based streaming platforms. Recognized consistently for exceptional performance with quarterly awards, leadership shoutouts, and cross-regional recognition (APAC & AMER). Trusted by AEs and leadership to independently lead renewals, negotiate complex commercial structures, and drive strategic account growth. Let’s connect and explore how these skills can contribute to enhancing your customer success journey! #CustomerSuccess #GlobalEngagement #ClientHappiness

Stackforce AI infers this person is a Customer Success Manager in the SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 4 yrs 8 mos