Anshul Gupta

CEO

Delhi, India12 yrs 7 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Over 13 years in customer relationship management.
  • Delivered projects worth ₹50 billion domestically and $0.5B globally.
  • Expert in driving customer success through strategic planning.
Stackforce AI infers this person is a Customer Relationship Management and Project Management expert in the Electronics Manufacturing Services industry.

Contact

Skills

Core Skills

Project ManagementCustomer Relationship Management (crm)Account ManagementProject CoordinationResearch And Development (r&d)Root Cause Problem SolvingTechnical Project LeadershipElectronics Repair

Other Skills

Client ServicesStrategic PlanningCustomer SatisfactionDigital StrategyInternal AuditsVendor ManagementAccounts Receivable (AR)Team ManagementAccount ReconciliationProduct CostingImport OperationsAuditingProject PlanningRisk ManagementBusiness Analytics

About

• Dynamic professional with over 13 years of experience as an customer relationship manager (Account Manager) in the electronic manufacturing and service industry. • Demonstrated expertise in driving customer success through a customer-centric approach, requirements analysis, and strategic planning. Highly skilled in time management, project team development, and balancing resources to achieve objectives. • Proficient in problem-solving, quality control tools, and fostering a vision for continuous improvement, with a strong willingness to learn and adapt.

Experience

12 yrs 7 mos
Total Experience
2 yrs 3 mos
Average Tenure
11 mos
Current Experience

Dixon technologies india limited

ARM Project Management

Jun 2025Present · 11 mos · Noida, Uttar Pradesh, India · On-site

  • Extensive experience in product management of consumer durable electronics such as mobile phones, laptops, set-top boxes (STBs),Telecom products and a wide range of other business electronic equipment i.e. Network Data Cards. Responsibilities include overseeing production processes, partner/vendor management, kit imports, documentation, taxation, operations, and cross-functional project support across multiple programs.
Project ManagementCustomer Relationship Management (CRM)Client ServicesStrategic PlanningCustomer SatisfactionDigital Strategy+1

Optiemus electronics limited

Account Manager

Jun 2022May 2025 · 2 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

  • Product Management of Consumer Durable Electronics like Mobile Phones, Laptops, STBs, Hearable & Wearables, Telecom products and various other business electronic equipment’s, including but not limited to their production process, partner management, Kits Import, Documentations, Taxation, operations and support over multiple projects.
Project CoordinationAccount ManagementCustomer SatisfactionVendor ManagementAccounts Receivable (AR)Internal Audits+13

Qarmatek services private limited

Product Manager

Nov 2020Jun 2022 · 1 yr 7 mos · Ahmedabad, Gujarat, India

  • Working as Project Manager in Qarmatek Services PVT. LTD. Leading Entire LED Panel Business for Ahmedabad & Pune Vertical
Project CoordinationCustomer SatisfactionBusiness DevelopmentCustomer Relationship Management (CRM)Client RelationsAuditing+1

Dixon technologies india limited

Assistant Manager

Feb 2016Nov 2020 · 4 yrs 9 mos · Gautam Buddha Nagar, Uttar Pradesh, India

  • Project Handling of Refurb & L4 Repair for Gionee India, Cannibalization Process for Panasonic India & LED Panel Refurb for XIOMI India Pvt. Ltd.:, STB & Routers for Airtel, Dish TV, Videocon.
Project CoordinationAccount ManagementCustomer SatisfactionTeam ManagementAccount ReconciliationTest Planning+1

Lava international limited

PCBA R&D Lead

Nov 2014Jan 2016 · 1 yr 2 mos · Noida, Uttar Pradesh, India

Root Cause Problem SolvingResearch and Development (R&D)8D Problem SolvingAnalytical SkillsRoot Cause AnalysisPrinted Circuit Board (PCB) Design

Hcl infosystems ltd.

Technical Team Lead

Aug 2013Nov 2014 · 1 yr 3 mos · Noida Area, India

PcbaTechnical Project LeadershipRoot Cause AnalysisElectronics RepairFailure Mode and Effects Analysis (FMEA)

Education

The Indian Institute of Business Management & Studies

Master of Business Administration - MBA — Operations Management and Supervision

Guru Tegh Bahadur Institute Of Technology

Bachelor of Science — Electrical and Electronics Engineering

Guru Tegh Bahadur Institute Of Technology

3years Diploma of Education — Electronics and Communications Engineering

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