May 2021 – Nov 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India · Remote

• "Seeds to Market"
• Offering comprehensive solutions and services to India's farming community.
• I specialized in geospatial data and worked closely with the product team to understand farmers' needs. My contributions empowered India's farming community through automated personalized advisory via IVR calls, weather alerts, and farm health assessments. I streamlined multi-language text storage and remote sensing analysis. I also enhanced efficiency with an admin-friendly bulk file upload system, supporting multiple models in one file. My role included automating geospatial shape file integration, aligning with our mission to transform agriculture in India.

Oct 2020 – Apr 2021 · 6 mos · Bengaluru, Karnataka, India · Remote

• Insurance Broking Company
• I streamlined insurance processes and communication through key projects, including the development of an efficient Group Insurance Platform, implementation of a versatile OTP Module, and establishment of a comprehensive Notification Module. I also optimized data management with technologies like PyTesseract, OpenCV, and Amazon Textract. Notably, I reduced customer onboarding time by pre-filling data from previous policy documents, enhancing both internal efficiency and the customer experience.

Aug 2018 – Sep 2020 · 2 yrs 1 mo · New Delhi, Delhi, India · On-site

• Financial Services - Offering instant loans to Small Businesses.
• I played a pivotal role across three core technical teams:
• 1. Loan Sourcing: Efficient lead onboarding.
• 2. Loan Processing: In-depth credit analysis to loan disbursement.
• 3. Loan Management: EMI scheduling, payments, collections, and moratoriums.
• My contributions included an Automated Dialer, Cron Manager for task management, and a Central Asynchronous Communication Manager. These improved communication, efficiency, and overall customer service. Additionally, I streamlined lead management, partner payouts, and automated various processes, enhancing operational efficiency.

Feb 2018 – Jul 2018 · 5 mos · New Delhi Area, India

• E-Commerce - Online Dental Product Store
• 1. Order Tracker: Streamlining order tracking with integrated logistics tracking APIs (Delhivery, Bluedart, and Fedex).
• 2. Stock Management: Automating vendor product orders to maintain stock levels.
• 3. FAQs: Managing customer feedback and educating customers on the platform to facilitate query resolution without direct communication with Customer Care Executives.

Nov 2017 – Jan 2018 · 2 mos · Delhi, India · Remote

• I contributed to modernizing critical processes. This included replacing paper admission forms with efficient online applications, introducing online results reporting for quicker access, and streamlining interview scheduling. My work focused on improving efficiency and user experience in the admissions and school management processes.

Jul 2017 – Aug 2017 · 1 mo · Redwood City, CA, USA

May 2017 – Jun 2017 · 1 mo · Gurgaon, India

Jun 2016 – Aug 2016 · 2 mos · Noida Area, India