Feb 2020 – Nov 2021 · 1 yr 9 mos · Santa Clara · Remote

• Led a global team in managing and enhancing the Search data platform, focusing on both technical and business solutions.
• Implemented governance routines to ensure the successful delivery of programs.
• Drove the planning, scheduling, and development of a multi-vendor Smart Data Receiver, enabling the integration of Tax, Public Records, and Automated Valuation Model data into the platform.
• Utilized SCRUM methodology to streamline development and quality assurance processes, leading Sprint Planning and prioritizing backlog items.
• Collaborated with engineering managers to identify cross-team dependencies and effectively manage inter-team tasks.

Jun 2019 – Dec 2019 · 6 mos · San Francisco Bay Area

• Set up large-scale, complex programs with a focus on technology transformation, Disaster Recovery Management, Auditing and Compliance, Release and Change Management, with cross functional coordination and transformation phases.
• Established program governance and sponsorship, conduct executive program reviews to drive key decisions
• Stakeholder engagement with measurable value delivered.
• Responsible for program initiation, which includes creation of business charter and sponsorship identification, program planning and execution. Focus of these programs were at enterprise level which needed cross functional coordination and multiple stake holder management.

Jan 2019 – Jun 2019 · 5 mos · Foster City · On-site

• Successfully established and managed large-scale, complex programs with a strong focus on technology transformation, Disaster Recovery Management, Auditing and Compliance, and Release and Change Management.
• Orchestrated cross-functional coordination and facilitated transformation phases to ensure program success.
• Implemented program governance and secured sponsorship, conducting executive program reviews to drive key decisions and maintain alignment with strategic objectives.
• Engaged stakeholders effectively, delivering measurable value and fostering positive relationships.
• Led program initiation, including the creation of business charters, identification of program sponsors, and comprehensive program planning and execution. These enterprise-level programs required cross-functional coordination and management of multiple stakeholders.

Nov 2017 – Dec 2018 · 1 yr 1 mo · Santa Clara · Remote

• Sales Forecasting Analyst, Pharmaceutical Company (UK)
• Developed and implemented a Forecasting Algorithms Tool to predict sales for the upcoming financial year, enabling the company to make informed business decisions and optimize resources effectively.
• Database Manager, Snow Removal Company (Nevada)
• Managed and maintained SQL databases, handling queries and ensuring data integrity for a Snow Removal Company in Nevada.
• Operations/Program Manager,
• Led the end-to-end setup and execution of operations/programs for Healthcare startup , overseeing all aspects of planning, resource allocation, and execution.
• Media and Digital Marketing Manager, Healthcare startup Systems
• Directed media and digital marketing operations for Healthcare startup Systems, developing and executing strategies to enhance brand visibility and drive customer engagement.

Sep 2015 – Jun 2017 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Successfully established and managed a profitable consulting business for a Consumer Lending Firm, focusing on strategic new product development and launching SaaS initiatives across Canada, UK, and US.
• Led key initiatives associated with procuring, designing, and advising on technology-enabled transformation programs, ensuring the delivery of specific core capabilities.
• Demonstrated commitment to efficient and accurate management of information systems and analytics systems in a fast-paced, deadline-driven environment.
• Led a team of over 120 members across multiple programs, providing effective leadership and fostering a collaborative and high-performing work culture.
• Implemented agile methodologies to develop program/project/release plans, formalize enterprise infrastructure strategy, write user stories during onboarding, define milestones, build roadmaps, monitor progress, and deliver projects within budget.
• Proven track record in leadership, client management, team management, and consistently delivering projects on time, within budget, and with added value.

Sep 2013 – Sep 2015 · 2 yrs · Bengaluru, Karnataka, India

• Developed program, project, and release plans using Agile methodologies, considering the unique requirements of each initiative.
• Collaborated with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with the enterprise infrastructure strategy.
• Utilized Agile frameworks such as Scrum or Kanban to create user stories, establish sprint goals, and prioritize tasks.
• During onboarding and project initiation, I actively participated in gathering user requirements and transforming them into well-defined user stories.
• Collaborated with stakeholders to understand their needs, capturing requirements in a concise and actionable format.
• Prioritized user stories based on business value and estimated effort, ensuring efficient resource allocation and delivery of high-priority features.
• Defined clear milestones and deliverables for program, project, and release timelines, breaking down work into manageable increments.
• Developed roadmaps to visualize the overall project progress, highlighting key milestones, dependencies, and release dates.
• Conducted regular roadmap reviews and adjustments based on evolving priorities and stakeholder feedback.
• Actively monitored project budgets and resource allocations, ensuring projects were delivered within budgetary constraints.
• Conducted regular financial reviews and provided transparent reporting on project expenditures.
• Identified and managed project risks and dependencies, proactively addressing potential obstacles to minimize disruptions.
• Oversaw the end-to-end product lifecycle, from conceptualization to deployment and post-launch support.
• Collaborated closely with cross-functional teams, including developers, designers, and QA analysts, to ensure smooth coordination and timely delivery of high-quality products.
• Conducted retrospective meetings to gather feedback and identify opportunities for continuous improvement in product development processes.

Jun 2012 – Sep 2013 · 1 yr 3 mos · Bengaluru, Karnataka, India

• As a co-founder of Trive Consulting, a professionally managed staffing and training services company, our aim was to provide exceptional solutions that contribute to the success of our clients' organizations. With a team of experienced professionals in the IT and recruitment industry, we were dedicated to delivering superior recruitment process outsourcing services and addressing the challenges faced by organizations due to a lack of skilled resources.
• Key Responsibilities:
• Understanding Client Needs: We worked closely with clients to gain a thorough understanding of their requirements and challenges in the recruitment process. This enabled us to tailor our services to meet their specific needs effectively.
• Value-Added Services: Our focus was on delivering value-added services that provided cost benefits to clients while reducing recruitment overhead. We aimed to optimize resource utilization through efficient onboarding and training processes.
• Training Services: We offered comprehensive training services to professionals, equipping them with the necessary skills even before they joined the client organization. This reduced the onboarding time and ensured effective resource utilization.
• Talent Acquisition: With a team of skilled consultants, we excelled in matching talent to the specific requirements of clients. Our approach involved utilizing expertise and proven methodologies to find the most suitable candidates.
• Business Development, Finance, and Legal Support: Trive Consulting had a dedicated team of business development executives, finance advisors, and legal counsel who played a vital role in supporting the overall functioning of the organization.
• As a co-founder, I was actively involved in shaping the vision and strategies of Trive Consulting, ensuring that our services met the highest standards of quality and client satisfaction. Our goal was to provide seamless solutions and contribute to the success of our clients' organizations.

Aug 2008 – Apr 2012 · 3 yrs 8 mos · Bengaluru, Karnataka, India · On-site

• Successfully managed programs for clients including Target, Taco Bell, Sainsbury, Supply Chain Visibility (for Hanes, Cisco), Publix, Tesco, and Seven Eleven Inc.
• Led new product development initiatives in analytics and problem management, driving innovation and delivering solutions that met client needs.
• Managed programs using an onshore/offshore model, working primarily with .NET technologies and SQL databases in application development and management.
• Oversaw projects from inception to production release in a SaaS environment, ensuring high-quality deliverables and adherence to timelines and budgets.
• Managed large-scale strategic software engineering initiatives that involved re-engineering of business processes, operations, and enterprise applications.
• Led the entire software development life cycle (SDLC), from requirements analysis to solution design, development, testing, and deployment.
• Conducted thorough analysis of business and technical requirements, gathering insights to inform project planning and execution.
• Prepared high-level design and detailed design deliverables using UML methodology and tools like VSTS (Visual Studio Team Services).

Aug 2005 – Jan 2008 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• Business and Technical Requirements Analysis and Design:
• Conducted thorough analysis of business and technical requirements, working closely with stakeholders to ensure a comprehensive understanding of project objectives.
• Prepared high-level design and detailed design deliverables using UML (Unified Modeling Language) methodology, capturing system architecture, component interactions, and data flows.
• Utilized tools such as Visual Studio Team Services (VSTS) to document and manage design artifacts, promoting collaboration and version control among team members.
• Continuous Client Interaction and Roadmap Development:
• Maintained regular and open communication with the client team, providing updates on project progress, addressing queries, and addressing any changes in requirements.
• Conducted periodic meetings and presentations to review project status, gather feedback, and align expectations.
• Collaborated with the client team to develop a future roadmap, outlining upcoming milestones, deliverables, and project enhancements.
• System Testing Support and System Integration Support:
• Provided support during system testing phases, collaborating with the testing team to ensure comprehensive test coverage and defect resolution.
• Conducted reviews and analysis of test results, identifying areas for improvement, and working closely with the development team to address any issues.
• Assisted in system integration efforts, coordinating with external systems or components to ensure seamless interoperability and data exchange.

Jul 2004 – Aug 2005 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Research and Development Scientist:
• Conducted in-depth research on context-aware systems, exploring methodologies and techniques to capture and utilize contextual information for improved system capabilities.
• Developed prototypes and proof-of-concept implementations to demonstrate the practical applications of context awareness in different domains.
• Collaborated with cross-functional teams to design and implement context-aware algorithms and models, leveraging machine learning, data mining, and sensor fusion techniques.
• Evaluated the performance and effectiveness of context-aware systems through extensive testing and analysis.
• Context-Aware Application Development:
• Designed and developed context-aware applications, integrating context data sources and adapting system behavior based on environmental and user context.
• Implemented context-awareness features such as adaptive user interfaces, personalized recommendations, and location-based services.
• Utilized frameworks and technologies for context data collection, processing, and real-time context updates.
• User Experience Optimization:
• Explored ways to improve user experiences by leveraging context awareness, including adaptive content delivery, intelligent notifications, and proactive assistance.
• Conducted user studies and usability testing to assess the impact of context-aware features on user satisfaction and engagement.
• Iteratively refined context-aware systems based on user feedback and performance metrics.

Dec 2003 – May 2004 · 5 mos · Bengaluru, Karnataka, India · On-site

• Project Description:
• During my engineering internship, I completed a research project focused on developing a context-aware system for call centers. The aim of the project was to leverage contextual information to enhance the efficiency and effectiveness of call center operations and improve customer experiences.
• Key Achievements:
• Successfully designed and implemented a context-aware system for the call center, improving call routing efficiency and customer-agent interactions.
• Demonstrated the potential of context-aware technologies to enhance call center operations and customer experiences.
• Received positive feedback from the project team and stakeholders for the project outcomes and deliverables.