Anurag Saraf

Operations Associate

Bengaluru, Karnataka, India7 yrs 1 mo experience

Key Highlights

  • Proven track record in driving revenue growth.
  • Expertise in strategic sales planning and execution.
  • Strong background in client relationship management.
Stackforce AI infers this person is a Sales and Operations expert in the FinTech and Healthcare sectors.

Contact

Skills

Core Skills

Operations ManagementBusiness DevelopmentSales ManagementCustomer Service

Other Skills

Affiliate MarketingB2B MarketingBrand DevelopmentBrand ManagementBusiness PlanningBusiness StrategyConsumer BehaviorCustomer Relationship Management (CRM)Digital MarketingDigital PhotographyDirect MarketingDirect SalesDistribution Center OperationsGoogle Adwords ProfessionalGoogle Analytics

About

I am a results-driven professional with hands-on experience in sales growth, client relationship management, and operational excellence, backed by a track record of driving revenue and building strong market presence. I thrive in fast-paced, target-oriented environments, and bring expertise in: Strategic Sales Planning & Execution Market Development & Lead Generation Customer Acquisition & Retention Cross-functional Team Collaboration Operations & Process Optimization I’m looking to create impact in FinTech, MNCs, or high-growth companies, where I can combine my business development expertise with a passion for delivering measurable results.

Experience

7 yrs 1 mo
Total Experience
1 yr 3 mos
Average Tenure
7 mos
Current Experience

Nawgati

Assistant Manager

Nov 2025Present · 7 mos · Noida, Uttar Pradesh, India · On-site

  • Operational oversight of fuel-station partner onboarding and service-delivery (for the B2B product “Aaveg” at fuel retail sites)
  • Monitoring and managing station-level dashboards, real-time analytics and congestion management systems at fuel retail sites.

Professional diagnostics

Manager operations

Jan 2024Nov 2025 · 1 yr 10 mos · Jammu, Jammu & Kashmir, India · On-site

  • Ensured seamless coordination between sample collection, processing, testing, and reporting.
  • Monitored daily lab operations to maintain turnaround times (TAT).
  • Ensured adherence to NABL/ISO and other relevant quality standards.
  • Managed staff scheduling, workload distribution, and performance reviews.
  • Overseen procurement, inventory, and vendor relationships for equipment and consumables.
  • Support business development initiatives and coordinate with the sales/marketing team for service expansion.
New Business DevelopmentBusiness PlanningOperations ManagementSales & MarketingSales strategy & client acquisitionBusiness Development

Amazon business

Strategic Communication Manager

Jan 2023Dec 2023 · 11 mos · Bengaluru, Karnataka, India · Hybrid

  • Developed comprehensive communication strategies aligned with business objectives—both proactive and reactive. This includes creating internal and external messaging across a variety of media such as emails, presentations, scripts, social content.
  • Partnerd closely with senior leaders—whether within AWS Specialist & Partner Org or policy or operations teams—to develop compelling narratives, talking points, and executive materials for meetings, town halls, and events.
  • Anticipated potential issues and manage high-pressure communications—including planning for crises or rapid responses.
  • Execute communications across multiple regions and channels, often in fast-paced and ambiguous environments.

Phonepe

Sales Manager

Jul 2020Nov 2022 · 2 yrs 4 mos · Jammu, Jammu & Kashmir, India

  • Crafted and implemented sales strategies tailored to drive revenue growth and market expansion. This included creating sales processes, forecasting, and setting performance targets.
  • Hired, trained, mentored, and lead high-performing sales teams. Foster a culture of accountability and continuous improvement.
  • Identified and pursued new business opportunities—through lead generation, cold calling, networking, and managing the full sales cycle from discovery to closure.
  • Conducted market and competitor analysis to refine positioning and adapt sales strategies effectively. Provided feedback to product and marketing teams.
  • Worked closely across departments—product, marketing, operations, customer success—to ensure customer needs are met and to provide sales-driven insights.

Aegon

Relationship Manager

Jul 2019Jun 2020 · 11 mos · Bengaluru, Karnataka, India · On-site

  • Worked in a dynamic and customer-focused environment at Aegon, a global provider of life insurance, pensions, and asset management. Gained valuable experience in underwriting, policy administration, and client servicing. Collaborated with cross-functional teams to support claims processing, risk assessment, and product development. Developed strong knowledge of financial products and regulatory compliance. Enhanced communication, problem-solving, and data analysis skills while ensuring high levels of customer satisfaction and operational efficiency.
B2B MarketingDirect MarketingMarketingMarketing StrategySales & MarketingSales Management+1

Make a diffrence to society

Volunteer

May 2018May 2018 · 0 mo · Bangalore

  • Did Fundraising for a particular NGO wherein i along with my team of 6 Members went outside to the crowded streets and raised funds for children who are deprived of education. We collectively collected 15000

Rotaract club of bangalore east

Club Photographer

Sep 2017Mar 2018 · 6 mos · Bengaluru Area, India

  • Documented Rotary club events, meetings, and community service projects through photography. Captured key moments and member engagement to support internal communications, newsletters, social media, and promotional materials. Worked closely with club officers to maintain a visual archive that reflects the club’s mission, values, and community impact. Demonstrated attention to detail, professionalism, and a passion for visual storytelling.

Education

Ramaiah institute of management studies

Master of Business Administration - MBA PGPM — Marketing

Jan 2017Jan 2019

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