Armaan Suri — Product Manager

I turn complex financial challenges into intuitive digital experiences that users love and businesses value. At the intersection of deep user empathy, data-driven decisions, and collaborative execution is where the best products emerge Over 11+ years in the financial services, I've developed a structured approach to product management that delivers measurable results. Currently, at Principal Financial Group, I lead B2B2C product development serving 62M+ retirement planning customers, creating seamless experiences that drive adoption and efficiency My approach combines systems thinking with first principles problem-solving: *Diving deep into customer pain points using data analytics and user research *Translating insights into strategic roadmaps aligned with business objectives *Leading cross-functional teams through agile cycles to deliver impactful solution Throughout my journey from Accenture to Principal, I've specialised in transforming financial services through digital innovation- spanning retirement planning platforms, payments, and financial assistance tools—always keeping the end user at the centre of every decision What drives me is seeing how thoughtfully designed digital solutions can transform both user experiences and business outcomes at scale. My Impact by the Numbers: *Increased self-service adoption from 54% to 75% for a retirement planning platform through strategic A/B testing and funnel optimisation *Generated $2.2M in annual savings for call-centre by implementing intelligent notification systems and self-reporting features, freeing up 32 FTEs *Reduced product discovery time by 35% through rapid prototyping and customer-focused methodologies *Unlocked $1M+ in new revenue through strategic B2B service offering development *Facilitated £26.9M in digital payments for 112,000+ UK banking customers with loans, mortgages, and credit cards in arrears *Improved customer engagement by 25% through responsive digital payment experiences *Founded Product Management Community that standardised processes and improved efficiency by 25% across 10+ PMs Beyond building products, I'm passionate about building product cultures. My contributions have been recognised with the Domain Enhancer Award(2020-21), Exemplar Award(2023), and Accenture Excellence Award. I'm eager to connect with fellow product leaders, UX enthusiasts, and financial services innovators who share my commitment to user-centered design and data-driven development. Let’s connect to share ideas, explore collaboration, or advance digital transformation in financial services.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on user-centered design and digital transformation.

Location: Pune, Maharashtra, India

Experience: 12 yrs 4 mos