Arpit Agarwal

Engineering Manager

Amsterdam, North Holland, Netherlands15 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led technical transformation at Booking.com.
Managed high-reliability Kafka infrastructure.
Mentored over 100 engineers on reliability best practices.

Stackforce AI infers this person is a SaaS expert with strong technical leadership in high-scale environments.

Contact

Skills

Core Skills

Technical LeadershipStrategic PlanningReliabilityMentoringDatabase OptimizationApi DesignApi DevelopmentNode.jsFramework DevelopmentC++

Other Skills

AlgorithmsBack-End Web DevelopmentCCloud StrategyCoachingCore JavaCross-team CollaborationData ManagementData StructuresDesign PatternsDjangoEclipseGithubGo (Programming Language)HTML

About

As an Engineering Manager at Booking.com with over 9 years of experience in the organization, I lead the Rooms and Rates Configuration Services team within the supply domain. My role focuses on enabling millions of partners to provide inventory, contributing to 80% of Booking.com's gross revenue. I collaborate closely with product teams to drive initiatives that expand hotel supply and onboard new partners onto the platform. My responsibilities include managing technical transformation efforts, such as transitioning from monolithic architecture to service-oriented systems and migrating legacy platforms from Perl to Java. I aim to foster high-performing teams while ensuring scalability and reliability for systems processing 150M daily requests. My technical leadership and strategic planning align with the organization's mission to empower partners and drive growth.

Experience

15 yrs 6 mos

Total Experience

3 yrs 10 mos

Average Tenure

9 yrs 5 mos

Current Experience

Booking.com

2 roles

Engineering Manager

Promoted

Apr 2021 – Present · 5 yrs 2 mos · Amsterdam, North Holland, Netherlands

Rooms and Rates Configuration Services team
People Management : Managing team in the the supply domain of Booking.com allowing partners to provide inventory responsible for driving 80% of Booking.com’s gross revenue coming from around millions of partners operating at scale of 150M requests a day and powering the Property Management workflows for partners
Strategy with Product: Working on initiatives to expand the supply of hotels to Booking.com and colloborating with Product on achieving more partners to onboard to our platform.
Technical Leadership : Responsible for executing technical transformation from a legacy monolithic architecture to a service-oriented architecture, including migrating from Perl to Java APIs, to enhance data quality, access controls and cloud readiness for Rooms and Rates services.
Kafka Infrastructure team
Reliability at Scale: Managed two teams in Streaming area overseeing petabyte-scale data management for Booking.com's Streaming Infrastructure, ensuring high reliability at scale with 50+ Kafka clusters (99.95% Availability SLO) supporting 600+ services.
Hiring and Building teams: Rebuilding the Streaming area suffering from heavy attrition to a fully functional area , defining a contractor hiring process and working on FTE resource budgeting with leadership.
Org Design : Successfully managed a team restructuring, resulting in a 40% improvement in engineering efficiency. This led area to expand it’s roadmap to providing realtime stream processing capabilities.
Resource Budgeting: Managed yearly budget for the infrastructure, undertaking cost-saving measures that reduced expenses by 15% and defining a long term strategy to reduce futher.
Long term Cloud strategy and Vendor management: Responsible for vendor management with Confluent , modernizing on-premise infrastructure and defining long term Public Cloud strategy for Kafka at Booking.

Strategic PlanningTeam ManagementTechnical LeadershipReliabilityCross-team CollaborationJava+1

Software Development Team Leader and Tech Lead

Dec 2016 – Mar 2021 · 4 yrs 3 mos · Amsterdam, North Holland, Netherlands

Led the Reliability team ensuring optimal uptime and low latency for the Booking.com mobile app, directly impacting 20M mobile app users.
Mentored 100+ product engineers on reliability best practices through structured training sessions and presentations.
Early adopter of Service Level Indicators (SLIs) and Service Level Objectives (SLOs), setting benchmarks for system performance and reliability across various platforms.
Maintained and scaled the Push Notification infrastructure, ensuring reliable and timely delivery of notifications to ~20M mobile users.

ReliabilityMentoringService Level IndicatorsPush Notification Infrastructure

Flipkart

Senior Software Development Engineer

Aug 2014 – Aug 2016 · 2 yrs · Bangalore

Working on the Flipkart Order Management Service , optimising the load on the DB, handling the load on the server machines and DB's. Ensuring the system to be highly scalable.
Taking up the business stories which enables Flipkart to launch various features for the supply chain, types of orders like Preorder and some other(yet to be launched,hence confidential).
Designing the API contracts with other teams to enable a launch across the Supply Chain system.
Actively interviewing the candidates to ensure Flipkart gets best brains from India and across.
Working on the data archival and data ingestion processes.
Code refactoring and the code cleanups as and when required.

Order ManagementDatabase OptimizationAPI Design

Paytm

Senior Software Developer

Mar 2014 – Jul 2014 · 4 mos · Noida Area, India

Paytm is launching a new market place enabling users to provide a rich user shopping experience along with the recharges.
As a senior Developer, I write the server side API's in Node.js and Javascipt which are consumed by the Frontend team thereby providing various features to the users.
Currently writing the API's that would allow user to get the deals on the purchases made by them using the Paytm mobile app.

Node.jsJavaScriptAPI Development