Mar 2022 – Aug 2025 · 3 yrs 5 mos · Bengaluru, Karnataka, India

• Day-to-Day Responsibilities:
• Directed customer-specific delivery teams, aligning industry and domain expertise to client needs and ensuring recruitment operations consistently met SLAs and strict timelines.
• Responsible for enhancing the Fill ratio, Conversion Ratio, Market Share, Increase $GM, and Placement by Recruitment numbers for the entire portfolio.
• Partnered with Client Services on annual workforce projections, revenue and margin planning, supplier scorecard reviews, and strategic discussions around recruiting, account management, and redeployment.
• Oversaw recruitment operations and quality standards, implementing systems that enhanced efficiency and improved the candidate experience.
• Led budget approvals and merit discussions, while managing large, multi-level teams with a focus on performance, motivation, and engagement.
• Strengthened team culture through mentoring, presentations, and skip-level one-on-one meetings, ensuring connectivity and alignment across the organization.
• Forecasted recruiting headcount needs and collaborated with operations, onboarding, and support functions to streamline back-end processes.
• Partnered with the Talent Acquisition Group (TAG) to source talent through campus recruiting, direct sourcing, referrals, and other channels.
• Analyzed key performance metrics to drive continuous improvement, monitored ROI of sourcing tools, and provided monthly and annual recommendations.
• Collaborated with People Operations and Engagement teams to design and deliver employee engagement and wellness programs.
• Onboarded LinkedIn RPS, FactoryFix, and Dropbox Sign and reviewed the ROI of all the job boards, performance, and utilization reports on a time-to-time basis.

Jan 2019 – Mar 2022 · 3 yrs 2 mos · Bengaluru, Karnataka, India

• As a Recruitment Delivery Manager, I oversee key areas, including hiring, stakeholder management, operational efficiency, strategic planning, issue resolution, and executing the overall recruiting strategy. I have demonstrated expertise in leading teams through effective coaching, people management, and strong leadership. With experience in account management, I ensure adherence to recruiting SLAs to drive operational excellence. Known for exceptional attention to detail, prioritization, multitasking, and problem-solving, I maintain flexibility in dynamic environments.
• Day-to-Day Responsibilities:
• Prioritize recruitment efforts based on input from Account Managers. Distribute new job assignments equitably across the team.
• Ensure a clear understanding of job requirements and proper categorization in the database.
• Ensure recruiters have the necessary tools, such as job board access and ATS proficiency.
• Define ideal candidate profiles and criteria that align with client needs.
• Lead daily huddle calls to share updates, discuss developments, and provide feedback.
• Review and approve or reject candidate submissions, informing Account Managers of standout candidates.
• Participate in spotlight calls to clarify client needs and document insights in the ATS.
• Maintain ongoing communication to review candidate progress and offer guidance.
• Manage VMS updates and ensure data integrity in the ATS. Collaborate with Account Managers to review account performance and address challenges.
• Develop candidate pipelines and market strategies; assist with interview preparation.
• Provide tailored training and onboarding for all new team members. Conduct performance reviews for team members on a weekly, monthly, quarterly, and annual basis.
• Presentations on reporting stats for MBR/QBR/Half years & Annual data, including Jobs, Subs, Interviews, Offers, and starts (JSIP, Conversion Ratio, Fill Ratio, Market Share).

Jan 2017 – Dec 2018 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Recruiting Responsibilities:
• Responsible for overseeing the full recruitment cycle, including gathering and analyzing the job requirements, Sourcing, screening, and evaluating candidates.
• Developing innovative strategies to attract high-quality candidates through various sourcing tools.
• Building and maintaining a continuous pipeline of quality candidates. Utilizing and regularly updating the internal candidate database.
• Conducting brief telephone interviews to assess candidates' suitability for further consideration.
• Experience recruiting for permanent, contract-to-hire, and contract roles. Proven Knowledge of tax terms, including W2, Corp to Corp, and 1099.
• Skilled in filling positions across various industries, domains, and technologies.
• Self-motivated and confident, with strong written and verbal communication skills.
• Proficient in office automation tools (e.g., MS Office) for proofreading, editing, and formatting.
• Lead Responsibilities:
• Lead a team by assigning tasks with clear expectations, ensuring maximum coverage and accountability on the assigned jobs.
• Oversee recruiting delivery operations by reviewing candidate submissions and ensuring high-quality candidates are presented to clients.
• Hosting the huddle call daily and providing the data for weekly numbers before AM, checking their progress on the assignments, and driving them towards meeting their goals by providing an opportunity to work on new/other jobs.
• Identify key team members’ strengths and leverage them for the team’s benefit (training/best practices).
• Regularly monitor team performance metrics (Submissions, Job Coverage, Subs to Interview, Interview to offers, offers to placement, and Subs/Recruiter ratio).

Sep 2013 – Jun 2014 · 9 mos · Visakhapatnam · On-site

• An experienced recruitment professional is responsible for providing end-to-end recruitment functions.
• Requirement gathering & Dissection
• Research on Technical Skills, Geographic locations, Project responsibilities & Industry Specific.
• Sourcing through job boards, social networking sites & search engines.
• Responsible for maintaining the resume quality to 90% or above by providing qualified candidates.
• Submission of candidates through ATS
• Build a stronger relationship with in-house Teams and hiring managers.
• Lead Generation & Market Research reports.

May 2013 – Sep 2013 · 4 mos · Hyderabad Area, India · On-site

• Responsible for End-to-End recruitment, which includes Sourcing, screening, scheduling coordination, reference checks, preparation of hiring approvals, rolling out offers, Collection of Employment, Education, & Personal Documents for Background checks & joining formalities, etc.
• Recruited for various technical positions at all levels.
• Strong in internet research in understanding the technology before jumping into the requirements.
• Sourcing the potential candidates from various sources, i.e., Job portals, Employee references, Vendors, & Social network Sites.
• Giving a brief overview of the role & responsibilities, Company Profiles, and career growth opportunities for the candidates who got shortlisted for the interviews.
• Communicate effectively with hiring managers during the interview process and be able to reduce the turnaround time in the hiring cycle.
• Collecting their documents, i.e., Employment, Educational, Form-16, and Personal documents for the HR Interview.
• Bulk-hiring sources: walk-in arrangements, scheduled drives- (end-to-end).
• Maintaining various recruitment reports (MIS).
• Responsible for travel reimbursement and relocation expense claims for non-local candidates.

Jan 2011 – May 2013 · 2 yrs 4 mos · Hyderabad · On-site

• Job Responsibilities include responsible for hiring positions internally & Contract roles for Tech Mahindra, Virtusa & Cura Technologies.
• Recruiting for Various positions such as Contract, Contract-To-Hire & Permanent.
• Evaluating the requirements and screening the profiles before submitting them to the Technical Panel/Client representatives.
• Conduct Preliminary interviews through phone to check their technical proficiency, project history & determine their fitment against the position needs.
• Possess excellent knowledge of recruiting processes, including sourcing, interviewing, reference checking, salary negotiations, and closing the requirement.
• Build and sustain a network of potential applicants.

Jul 2010 – Jan 2011 · 6 mos · Hyderabad Area, India · On-site

• Understanding the client’s requirements and converting them into simple requirement documents for the further recruiting process.
• Sourcing, Screening, evaluating & coordinating with the candidates for the interviews.
• Lead Generation & Market Research.