Arun Dev Sharma

Business Development Manager

Sahibzada Ajit Singh Nagar, Punjab, India12 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in corporate relations and customer success.
  • Proven track record in partnership management and business growth.
  • Strong communicator with a focus on client satisfaction.
Stackforce AI infers this person is a Customer Success and Corporate Relations expert in the Education sector.

Contact

Skills

Core Skills

Customer SuccessStrategic PartnershipsCampus PlacementCareer ServicesCustomer Engagement

Other Skills

Business GrowthTraining ManagementCorporate CommunicationsCustomer RetentionPartner Relationship ManagementCustomer Satisfaction (CSAT)Operations ManagementClient Expectations ManagementCustomer Relationship Management (CRM)Product SupportInterpersonal SkillsSpoken EnglishClient RelationsCustomer Experience ManagementBusiness Alliances

About

Experienced in corporate relations, customer success, and office operations management. Skilled in nurturing client relationships, ensuring satisfaction, and driving growth. Proficient in overseeing daily office operations, optimizing workflows, and enhancing efficiency. Strong organizational abilities, adept at team coordination and resource allocation. Effective communicator with a focus on delivering exceptional service and fostering a positive work environment. Dedicated to achieving operational excellence while supporting business objectives and contributing to overall success

Experience

12 yrs 3 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 2 mos
Current Experience

Chandigarh university

Alumni & Community Relation Manager

Mar 2025Present · 1 yr 2 mos · Mohali · On-site

Digimantra

Manager - Corporate Relations

Aug 2024Mar 2025 · 7 mos · Sahibzada Ajit Singh Nagar, Punjab, India · On-site

  • Identification and evaluation of potential strategic partners and alliances that align with the company’s business objectives.
  • Conduct market research and competitive analysis to identify emerging trends and opportunities for partnerships.
  • Develop and implement strategies to grow existing partnerships that contribute to revenue generation & market expansion
  • Oversee the implementation of partnership projects by doing cross functional collaboration with sales, marketing and product teams to ensure the execution on time and deliver the partnership commitments.
  • Establishment of metrics and KPIs to evaluate the success and effectiveness of partnerships and alliances.
  • Serve as the primary point of contact for partners and ensure a high level of communication and engagement to drive the partner success.
  • Build and maintain strong, long-term relationships with partners to drive partner retention with scope of expansion.
Customer EngagementBusiness GrowthTraining ManagementCorporate CommunicationsCustomer RetentionPartner Relationship Management+4

Cgc jhanjeri

2 roles

Manager - Corporate Relations

Promoted

Apr 2023Jun 2024 · 1 yr 2 mos · Sahibzada Ajit Singh Nagar, Punjab, India

Client Expectations ManagementCampus PlacementCustomer EngagementCareer ServicesCustomer Relationship Management (CRM)Product Support+18

Officer - Training & Placements

Dec 2021Apr 2023 · 1 yr 4 mos · Sahibzada Ajit Singh Nagar, Punjab, India

  • Driving tie-ups with corporates for manpower requirement / training / research.
  • Maintaining a constant interaction with top industry managers (both Functional / HR) to arrange the Final Placement. OJT & Summer Trainings.
  • Coordinating and managing the entire placement process for every company which recruits from the Campus
  • Develop a Placement Preparation Module which provides guidance / preparation to the students.
  • Collaborate and promote Career Planning services through in-class presentations, student organization outreach and Student Orientations.
  • Organizing of workshops/seminars by company HR to give students insights about industry trends & skill requirement.
  • Liasoning with an alumni community distributed nationally and internationally, regarding networking & career-related Events, Social Services, and Alumni Assistance.
  • Engaged with alumni in corpus generation and non-financial assets for my organization through various initiatives.
  • Involving industry experts & alumni in Curriculum development, Project evaluation & placement preparation activities.
  • Requirement gathering & design specifications for university ERP systems.
  • Data cleaning & dashboard preparation of placement and alumni related data over ERP.
  • Report/insight automation through ERP system Identification of improvement areas after implementation.
  • Data operations & report analysis for various Govt. accreditation bodies (NAAC, NIRF, IQAC).
  • Reporting & analysis of financial data (budget/expenditure).
Root CauseClient Expectations ManagementCampus PlacementCustomer EngagementCareer ServicesProduct Support+18

Maharishi markandeshwar university, mullana

Assistant Manager - Corporate Relations

Mar 2021Nov 2021 · 8 mos · Ambala, Haryana, India

  • Liasoning with an alumni community distributed nationally and internationally, regarding networking & career-related Events, Social Services, and Alumni Assistance.
  • Engaged with alumni in corpus generation and non-financial assets for my organization through various initiatives.
  • Involved in Curriculum & Project evaluation, placement services, and Grievance redressal for alumni members.
  • Actively involved in the KRA/KPI Development and management.
  • Managing the team of 10 people involved in outreach, graphic designing, content creation, and data operations.
  • Planning for monthly & annual alumni publications and carrying out editorial duties for the alumni publication.
  • Initiating strategies to promote the alumni community to current students, via various social media campaigns & initiatives.
  • Strategic planning for hosting national & international events for alumni communities.
  • Working experience on SAAS based content management systems.
  • Data extraction, refining/correction, and report generation.
  • Data operations & report analysis for various Govt. accreditation bodies.
  • Managing & updating alumni portal for CSR, Jobs & internships, events, Services, Stories, etc.
  • Involved in troubleshooting website design & content, data issues, and mail server issues.
  • Managing the financials at the department level (Revenue generation, budget/expenditure planning, and finencial analysis)
Root CauseClient Expectations ManagementCampus PlacementCustomer EngagementCareer ServicesProduct Support+10

Lovely professional university

2 roles

Deputy Officer

Mar 2015Mar 2021 · 6 yrs

  • Liasoning with an alumni community of more than 15 alumni chapters, distributed nationally and internationally, regarding networking & career-related Events, Social Services, and Alumni Assistance.
  • Engaged with alumni in corpus generation and non-financial assets for my organization through various initiatives.
  • Involved in Curriculum & Project evaluation, placement services, and Grievance redressal for alumni members.
  • Actively involved in the KRA/KPI Development and management.
  • Managing the team of 10 people involved in outreach, graphic designing, content creation, and data operations.
  • Planning for monthly & annual alumni publications and carrying out editorial duties for the alumni publication.
  • Initiating strategies to promote the alumni community to current students, via various social media campaigns & initiatives.
  • Strategic planning for hosting national & international events for alumni communities.
  • Working experience on SAAS based content management systems.
  • Data extraction, refining/correction, and report generation.
  • Data operations & report analysis for various Govt. accreditation bodies.
  • Managing & updating alumni portal for CSR, Jobs & internships, events, Services, Stories, etc.
  • Involved in troubleshooting website design & content, data issues, and mail server issues.
  • Managing the financials at the department level (Revenue generation, budget/expenditure planning, and finencial analysis)
Root CauseClient Expectations ManagementCampus PlacementCustomer EngagementCareer ServicesProduct Support+10

Assistant Project Officer

Mar 2014Feb 2015 · 11 mos

  • Planning and Preparation for DE exams.
  • Design and Function Testing of LPU-Distance Education Software with IT-Cell i.e. DELauncher
  • Conduct of Exam (Twice in a Year).
  • Evaluation of Exam: Dealing with evaluators and Rectification process.
  • Policies and analysis of data related to study centers.
  • Dealing with Exam centers (Identification and finalization process).
Client Expectations ManagementCustomer EngagementInterpersonal SkillsSpoken EnglishCustomer Satisfaction (CSAT)Strategic Thinking+1

Myshopbazzar.com

Team Lead - Software Testing

Apr 2013Sep 2013 · 5 mos · Noida Area, India

  • Managing team of 5 people for product analysis and product entry.
  • Checking for the website requirements.
  • Generate test cases based on the requirements and other documents.
  • Manual testing of design and functions of website “myshopbazzar.com”.
  • Managing website attributes from backend of Magento Open Source panel.

Dit - govt. hp

Internship

Jul 2011Dec 2011 · 5 mos · Shimla Area, India

  • Company : Department of Information Technology (Govt. of H.P.)
  • Project Title : “Center for Science Learning & Creativity”.
  • Platform : .NET /C# and SQL Server 2008.
  • Module Worked On: Sign In/ Sign Up for teachers and students.
  • Online Test Module.
  • Online Book Library.
  • Online Video streaming.
  • Photo Gallery.

Education

Lovely Professional University

B.Tech. — Information Technology

Jan 2008Jan 2012

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